The Pen Company Reviews

Name: The Pen Company
Address: The Pen Company, Unit B2 Astonbury Lane, Aston, Hertfordshire
Rating: 4.94

4.9 Rating 8,970 Reviews

96 %

of reviewers recommend The Pen Company

4.9

Based on 8,970 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01438 880758

Email:

sales@thepencompany.com

Location:

The Pen Company, Unit B2 Astonbury Lane, Aston
Hertfordshire
SG2 7EG

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The Pen Company 5 star review on 26th May 2025

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The Pen Company 5 star review on 22nd May 2025

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The Pen Company 5 star review on 3rd March 2025

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“great customer service, and a better price than offered by the manufacturer (montegrappa).”

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Posted 1 year ago

“I contacted The Pen Company because I had difficulty identifying the correct refil for a pen that I had. By sending some pictures they were able to identify the refil I needed with a recomendation on which brand to buy. Excellent service in regard of a relatively small purchase.”

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Posted 1 year ago

“very pleased with items quick delivery and well packaged”

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Posted 1 year ago

“The pen arrived at the advised date and it works (as expected) very well. Many thanks for the expedient sesoatch.”

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Posted 1 year ago

“Very efficient service”

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Posted 1 year ago

“Great choice of pens. Ordered and delivered quickly. Price is competitive. Would use them again and recommend them.”

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Posted 1 year ago

“Good prices, really fast delivery, very happy with my purchase”

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Posted 1 year ago

“Good selection, good prices, quick delivery.”

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Posted 1 year ago

“Always brilliant service”

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Posted 1 year ago

“Excellent, efficient & very supportive service.”

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Posted 1 year ago

“My experience has been very positive. I was looking for refills for an old Dupont pen I inherited. A simple search on Google made me reach their site where the exact product I was looking for was available, at a reasonable price. Ordering was simple and streamlined, shipping prompt, also at a reasonable cost, and delivery (across the Atlantic Ocean) a matter of a few days only.”

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Posted 1 year ago

“Excellent service, fast delivery well packaged Good price for Lamy Vista fountain pen, ink cartridges and converter”

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Posted 1 year ago

“Good prices for a really good quality, can not recommend enough”

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Posted 1 year ago

“Used before and always had good service and speedy delivery. Many thanks.”

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Posted 1 year ago

“Amazing selection and delivery was very prompt!”

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Posted 1 year ago

“Everything is first class, service, speed of dispatch, price, choice of product. No niggles nor complaints. Very pleased.”

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Posted 1 year ago

“Great quality, quality and prompt delivery.”

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Posted 1 year ago

“I acquired some parts for my Lamy fountain pen and mechanical pencil and imported those to Brazil. The communication with the seller was impeccable. They sent a detailed email about importation procedure; first time I saw such in all 25 years I import items by mail to Brazil. Not even Amazon does such. Also the packing had attached the invoice, tax payer id number and items description in a very detailed manner. Great seller and buy with confidence.”

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Posted 1 year ago

“Perfect Experience!! Very Fast Shipping to the East Coast of the USA. Awesome Pricing!! Excellent Brand Bew Product!!”

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Posted 1 year ago

“I'd been looking for Skrip refills for some time so just finding them was amazing. Your website is easy to navigate and your prices and service are excellent”

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Posted 1 year ago

The Pen Company is rated 4.9 based on 8,970 reviews