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The Pen Company Reviews

4.9 Rating 8,979 Reviews
96 %
of reviewers recommend The Pen Company
4.9
Based on 8,979 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read The Pen Company Reviews
Visit Website

Phone:

01438 880758

Email:

sales@thepencompany.com

Location:

The Pen Company, Unit B2 Astonbury Lane, Aston
Hertfordshire
SG2 7EG

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The Pen Company 5 star review on 26th May 2025
Verified Customer
The Pen Company 5 star review on 26th May 2025
Verified Customer
The Pen Company 5 star review on 22nd May 2025
Verified Customer
The Pen Company 5 star review on 3rd March 2025
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The Pen Company 5 star review on 3rd March 2025
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The Pen Company 5 star review on 3rd March 2025
Verified Customer
The Pen Company 5 star review on 3rd March 2025
Verified Customer
85
Anonymous
Anonymous  // 01/01/2019
Was a great online shopping experience. Clear description and photos including shipping and returns policy helped seal the deal. Product was perfect. Solid safe packaging and pen was exactly as expected. Wonderful experience. Would order again.
Helpful Report
Posted 1 year ago
I ordered some fair price colour ink refills I'd been unable to find elsewhere. The order took a couple of weeks to arrive by 2nd class post but when contacted, the company were very helpful. Overall I'm happy with the service.
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Posted 1 year ago
My pen arrived promptly and I have been very pleased with it.
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Posted 1 year ago
Unbelievably fast free delivery. Good price with engraving thrown in. Very satisfied.
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Posted 1 year ago
Excellent items & quick shipping.
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Posted 1 year ago
Bought this for a 50th birthday gift asked for it to be engraved we didn't know how long it would take to come so paid the extra to be delivered by fedex and it was here the next day fantastic service and lovely pen so thank you and will definitely recommend you to everyone
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Posted 1 year ago
Excellent service - great range of itoms - speedy delivery - I would recomend them.
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Posted 1 year ago
Pencil was as described. Arrived promptly. Would use this company again
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Posted 1 year ago
Easy to use website. Products a fair price, and they were delivered quickly and well packaged. I’m sure I’ll use this company again.
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Posted 1 year ago
The Pen Company gave me a great price on an A4 weekly planner diary. It was a lovely design and arrived well packaged and in the time frame indicated. I have very little to say because everything was so smooth. I'll definitely be back for my next diary for 2025!
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Posted 1 year ago
Excellent service. Prompt despatch.
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Posted 1 year ago
The customer services were very good. Responses were very quick, friendly and helpful.
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Posted 1 year ago
The Pen Company ships super fast and the customer service is extremely helpful!
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Posted 1 year ago
The Pen Company had the nibs I was looking for, prompt service, good quality .
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Posted 1 year ago
Great Service!
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Posted 1 year ago
Very fast despatch , refills as described (genuine) , what more can I say ?
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Posted 1 year ago
I have good buying experience.
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Posted 1 year ago
Nice price.
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Posted 1 year ago
Quality diaries, excellent prices on sale. Fast delivery!
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Posted 1 year ago
Excellent service
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Posted 1 year ago
The Pen Company is rated 4.9 based on 8,979 reviews