The Outdoor Look Reviews

Name: The Outdoor Look
Address: Pendle Village Mill, , Nelson, Brierfield
Rating: 4.56

4.6 Rating 221 Reviews

88 %

of reviewers recommend The Outdoor Look

4.6

Based on 221 reviews


Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01282 526 428

Email:

Info@theoutdoorlook.co.uk

Location:

Pendle Village Mill, , Nelson
Brierfield
BB9 5NF

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The Outdoor Look 5 star review on 16th March 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great product, easy to install and great price.”

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Posted 1 year ago

Hi Thank you for your review and the photo of the aluminium balustrade installed on your project, it is looking great!

Posted 1 year ago

“Quality materials. Good service. Prompt and efficient service. Very helpful.”

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Posted 1 year ago

Hi Thank you for your review. We are glad we could help you with your project and to source the right materials for you.

Posted 1 year ago

“Beautiful, really pleased with quality. Thanks”

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Posted 1 year ago

Hi Sarah Thank you for your review and the lovely images. We are pleased you like the large hydrangeas

Posted 1 year ago

“Not got decking down yet very pleased with the quality and colour arrived on time”

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Posted 1 year ago

Hi Shirley Thank you for your 5 star review and order of the composite decking. We are chuffed to hear you are pleased with the service you we have provided you

Posted 1 year ago

“Great quality product. Aftercare is exemplar and I highly recommend the company.”

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Posted 1 year ago

“The quality of products is first class, customer service is second to non”

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Posted 1 year ago

Hi Mark Thank you for your review, we are super pleased that you found our customer service spot on and that you are really pleased with the artificial boxwood natural hedge tiles

Posted 1 year ago

“Second time I've ordered - fantastic service. Items arrived promptly and extremely well packaged. Highly recommended. 5 out of 5 from a very happy customer.”

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Posted 1 year ago

Hi Thomas Thank you for this glowing review and your second order.

Posted 1 year ago

“I am very impressed with this company the products were delivered on time and were very good quality I was particularly impressed with the helpful staff who attended to my requests so I have no hesitation in recommending this company to anyone .”

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Posted 1 year ago

Hi Earl Thank you for your lovely review. I am glad myself and my colleague were able to provide you with a service that you found helpful. The photo is great! and will be wonderful for future customers to see. Would you mind sending us a couple to our email account we would love to use them on the website to better show to customers

Posted 1 year ago

“I used the panels to do a feature wall in my bathroom was real easy to fit and looked exactly how I wanted it to thanks a lot”

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Posted 1 year ago

Hi Tom Thank you for your review and images! great to see how you have used the artificial amazon hedge tiles and to hear that you found them easy to install

Posted 1 year ago

“It was just what we needed for our small patio area, it was easy to fit, and looks fantastic. The quality is good.”

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Posted 1 year ago

Hi David Thank you for your 5 star review, we are pleased you are happy with the product and how easy it was to fit

Posted 1 year ago

“Ordered composite decking boards, firm very helpful and kept me updated as to when it was being delivered. Arrived extremely well wrapped in offcuts of carpet. Be aware that although nice it does leave rather a lot of carpet to then dispose of, for me I would rather have it this way than arrive damaged. Couldn't really ask for more, excellent on all levels. My only couple of very minor points is that for the box of fixings it does not state how many there are in it (maybe it did and I missed it) but to work out how many you can use per board you have to count them all first, I had 180 for 20 boards. I also ordered 2 x 3.6metre boards but they sent 3 x 2.4metre boards, so the same length but I had to join two together so it showed a line whereas the single 3.6m board would have covered it in one piece, apart from that excellent and would thoroughly recommend.”

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Posted 1 year ago

“Great service and we received the items within 2 days of placing the order. Outstanding service and website was easy to use.”

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Posted 1 year ago

Hi Thomas, that you for your glowing review, we are pleased you have found the website easy to use as we have been working hard to improve its usability. We are also pleased that you found our service good and quick :)

Posted 1 year ago

“Purchased 27 Amazon hedge tiles 50cm sq to hide bog standard new build fencing. This equated to about 7sq meters Plus we wanted to make a bit of a feature point at the bottom of the garden which would draw your eye to it. At a distance and at a closer view gives a vibrant green look. Looks surprisingly natural. I was a little apprehensive as 27 tiles was a bit of an outlay but I'm over the moon with quality and how it looks now. I was two short and ordered these which came within a couple of days. The customer service has been excellent from start to finish. I've also tagged company in my Instagram posts and i was surprised they shared the posts. Even the communication via social media has been super quick. I also like they've got a 'Get rewarded' program where you can submit photos and videos with chance of some cashback, which hopefully makes the project that little bit cheaper. If you're thinking should i or not, things that swayed it for me, pictures from previous customers, social media, the ease of communication and quality of the tiles.”

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Posted 1 year ago

Hi Matthew Thank you so much for this review! We are just as chuffed with your project, the photos and videos you have sent will certainly help with enabling future customers to see how the artificial Amazon hedge tiles look once installed. Your garden is looking amazing

Posted 1 year ago

“always top service and quality”

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Posted 1 year ago

“Good quality”

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Posted 1 year ago

“I ordered these tiles to cover an old Trellis. I absolutely love them. They look so good.”

The Outdoor Look 5 star review on 12th July 2022

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Posted 1 year ago

Hi Amy Thank you for the fab image, this will be great for other customers to see on our reviews page. We are pleased that you are happy with the products and our service.

Posted 1 year ago

“Having looked around for a while to find a high quality decking I settled on the Outdoor Look. Ellie and Brett were extremely knowledgable and professional and the delivery was on time. I am very pleased with the decking and accessories and look forward to dealing with them again in the future.”

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Posted 1 year ago

Hi Andy Thank you for the glowing review, I am glad myself and Brett were of great help to you and that you are pleased with the products. We look forward to seeing some pictures of the finished decking!

Posted 1 year ago

“Very good hedge and good. Service”

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Posted 1 year ago

Hi Lynda Thank you for your 5 star review

Posted 1 year ago

“Great quality decking. Really fast delivery and very helpful.”

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Posted 1 year ago

Hi thank you for your review :) We aim to be as helpful and as speedy with our deliveries as is possible.

Posted 1 year ago

“Brilliant and very good looking hedges.”

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Posted 1 year ago

Hi Adrian Thank you for your 5 star review of the artificial hedges

Posted 1 year ago

The Outdoor Look is rated 4.6 based on 221 reviews