The Nappy Gurus Reviews

Name: The Nappy Gurus
Address: 14 Iliffe Avenue, Oadby,, Leicester
Rating: 4.93

4.9 Rating 780 Reviews

99 %

of reviewers recommend The Nappy Gurus

Company Reviews

Product Reviews

Metrics

4.9

Based on 780 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Write Your review

Tell us how The Nappy Gurus made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

The Nappy Gurus 5 star review on 23rd January 2022

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service, order dispatched and delivered quickly will definitely order from here again”

Helpful Report

Posted 2 years ago

Thank you for your lovely review Charlotte. :) x

Posted 2 years ago

“Really brilliant quiz that helped me choose our first cloth nappies. Decided on pocket nappies and we love them. Already ordered more.”

Helpful Report

Posted 2 years ago

I am so glad you found your quiz helpful. Pocket nappies are some of my faves too! If you need any more help we are always here :) - Meg @ TNG x

Posted 2 years ago

“Easy to use website, quick and easy service and always arrives on time. Never had any issues. Wrapped eco friendly and a small dark choc for hubby so he doesn't notice I've bought more nappies again 😂”

Helpful Report

Posted 2 years ago

Thank you so much, Faye. It's so lovely to hear you are always happy with your orders with us. Also great to know the chocolate goes down well x

Posted 2 years ago

“Fantastic help and advice form Shovorne. Very much looking forward to starting my reusable nappy journey thanks to her help!”

Helpful Report

Posted 2 years ago

Thank you for such a lovely review Lucy, we have let Shovorne know! So pleased her advice was helpful in getting you started. :) x

Posted 2 years ago

“Hazel Ann Johnson provided an amazing personal email after I completed the quiz on the TNG site. So much information and links to videos for someone who is nes to nappies has been a blessing in disguise. The emails have really helped me understand my options and pick the nappies I need to get started”

Helpful Report

Posted 2 years ago

Thank you for such a lovely review Niki, we have passed this on to Hazel. So pleased it was helpful for you. :) x

Posted 2 years ago

“The nappy gurus was an Amazing place to find what nappy’s would work best for me and my family! And the experience has been amazing so far”

Helpful Report

Posted 2 years ago

So pleased you found something that worked well for you and your family! Thank you Claire. :) x

Posted 2 years ago

“Lots of helpful info to get started on the reusable nappy journey”

Helpful Report

Posted 2 years ago

Thank you for your review Jess, glad you found the info provided useful. :) x

Posted 2 years ago

“Fantastic! What a wonderful company and service! I had a Real nappies for London voucher and TNG have a nappy bundle to accommodate that. It was very simple to use and the buying process was quick and easy. Very good communication and quick delivery. The quick guide that came with the nappies is very useful and to the point. I will use The Nappy Gurus again and recommend them.”

Helpful Report

Posted 2 years ago

Hope you get on well with your new nappy bundle, thank you so much for the fab review Nellianna. :) x

Posted 2 years ago

“Prompt and efficient customer service. Arrived in brown paper package. So pleased with Frugi cardigan at discount price.”

Helpful Report

Posted 2 years ago

Thank you for your lovely review Julie, so thrilled you're pleased with your order. :) x

Posted 2 years ago

“Great items fast delivery will definitely be ordering again”

Helpful Report

Posted 2 years ago

Thank you so much for your review Lisa. :) x

Posted 2 years ago

“Great service and communication. Was so excited for the arrival of our nappy’s! All arrive in perfect condition even the few preloved I ordered as well”

Helpful Report

Posted 2 years ago

Thank you for your fab review, so happy your items arrived in perfect condition. :) x

Posted 2 years ago

“We find the cotton flats absolutely brilliant coupled with a liner (either silk or cotton) with a disana woolly outer 👌 Really pleased with the service and everything, thank you!”

Helpful Report

Posted 2 years ago

Thank you for your review Liz, so pleased you're getting on well with your flats! :) x

Posted 2 years ago

“Very good customer service! Very quick replies and were able to clarify all my questions as a beginner in cloth nappy world :)”

Helpful Report

Posted 2 years ago

Thank you for your lovely review Ana, we're so pleased we could help you in a timely manner. :) x

Posted 2 years ago

“Easy to use website, quick delivery, great products.”

Helpful Report

Posted 2 years ago

Thank you for your great review Shirley. :) x

Posted 2 years ago

“I love those descriptions and "how to" videos included to products pages, that is so heart warming and useful❤”

Helpful Report

Posted 2 years ago

Thank you for your review Valentina, glad you found our 'how to' videos helpful. :) x

Posted 2 years ago

“Shipping was very quick. The packaging was all fully recyclable which I appreciate and the products I ordered were absolutely lovely. I can't grumble at the free little chocolates too. Very happy with my order and have since placed another!”

Helpful Report

Posted 2 years ago

So pleased you were happy with your order and our recyclable packaging. Thank you for such a lovely review Sian. :) x

Posted 2 years ago

“I placed my first order for reuasables from the nappy gurus website, I was so impressed with the selection and information. I paid for the next day delivery and it arrived the next day which is a rarity to the Highlands!”

Helpful Report

Posted 2 years ago

So delighted that your order arrived quickly, thank you for your review Joanna. :) x

Posted 2 years ago

“Very helpful website and great service!”

Helpful Report

Posted 2 years ago

Thank you for your review Ptarmigan, really glad you find the website helpful. :) x

Posted 2 years ago

“I recently ordered a mystery box from The Nappy Gurus after taking part in the big nappy census and I am so happy with what I got! I have already placed my next order with them as I was so impressed! Love them and will be a loyal customer from now on :)”