The Nappy Gurus Reviews

Name: The Nappy Gurus
Address: 98 Sutton Road, Seaford, Seaford, Seaford, East Sussex
Rating: 4.93

4.9 Rating 795 Reviews

99 %

of reviewers recommend The Nappy Gurus

Company Reviews

Product Reviews

Metrics

4.9

Based on 795 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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The Nappy Gurus 5 star review on 23rd January 2022

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love the Nappy guru! Dont buy from anywhere else. Always super helpful and really quick delivery. Thanks all for working so hard!”

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Posted 4 years ago

Thank you Sarah we love to hear customer feedback and this is just the best! :)

Posted 4 years ago

“Recieved my mystery box with amazing items ❤️ thank you so much! You should definitely make special mystery boxes more often.”

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Posted 4 years ago

Thank you for your fantastic feedback Ana - we love doing the mystery boxes, they're so exciting. They'll be another one soon :)

Posted 4 years ago

“Amazing over the moon with my mystery box I got a liner I’ve not got a clue what to do with🙈😂 a complete little lamb nappy and the reusable wipes all in I’m over the moon with the service and quality”

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Posted 4 years ago

Thank you so much Susan, for your great feedback, it's lovely to hear :)

Posted 4 years ago

“I love following the Nappy Gurus on Instagram, they always have helpful tips and they store a great selection of diapers with helpful recommendations for their uses and levels of absorbency which is very useful with toddler twins still in diapers and another baby on the way. The delivery and shopping experience are very easy, smooth and quick. It is my go to store for cloth diapers.”

The Nappy Gurus 5 star review on 30th September 2020

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Posted 4 years ago

Thank you so much for the great feedback Nahomie, this is so great to hear :)

Posted 4 years ago

“Super speedy lovely service. Amazing offer, my new go to for cloth!”

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Posted 4 years ago

Fantastic Emma, thank you for the amazing feedback :)

Posted 4 years ago

“TNG are always amazing! They’re so helpful and very quick delivery! Thank you :)”

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Posted 4 years ago

Thank you Lucy, this is great to hear :)

Posted 4 years ago

“The nappy questionary is very helpful and so are their suggestions. The order was shipped very quickly and arrived in less than a week even though I live in Portugal. Highly recommend their website”

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Posted 4 years ago

This is fantastic to hear Mariana. Thank you so much for your 5 star review and your kind words.

Posted 4 years ago

“A requested some nappy advice after struggling with leaks with the system we currently have in place. Meg got back to me swiftly with some really great options for me to consider, providing me with detailed information about each option available. Thank you so much.”

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Posted 4 years ago

This is great thank you Avril. I'll pass your kind words on to Meg :)

Posted 4 years ago

“I wanted to start using reusable nappies but didn't have a clue where to start. I asked for advice on most suitable nappies for my lifestyle and preferences and received great and very thorough tips from Meg. She was very kind and replied all my emails very fast. I've also bought nappies from the website 2x now and had a very fast shipping. I'm very please with the service in general! I'd definitely recommend it! Thank you again!”

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Posted 4 years ago

Fantastic thank you! I'll pass your kind words on to Meg :)

Posted 4 years ago

“Really good and helpfull service :)”

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Posted 4 years ago

Thank you Joana :)

Posted 4 years ago

“I found The Nappy Gurus website by chance and have already ordered 3 packages of various things in the last month!”

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Posted 4 years ago

This is great! Thank you so much Susan, we really appreciate your custom :)

Posted 4 years ago

“I asked the Gurus for help because I intend to use reusable nappies from birth and I was very overwhelmed with the amount of information that I got online and Lauren was very sweet to respond with info regarding brands and types of nappies that would be more suitable for creating my own newborn kit.”

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Posted 4 years ago

This is lovely to hear thank you so much and we will pass your thanks onto Lauren :)

Posted 4 years ago

“Very happy with the speedy service, the packaging, variety of products available and the actual products received. No complaints!”

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Posted 4 years ago

Fantastic, thank you so much. We really appreciate it :)

Posted 4 years ago

“Just fantastic, really good products, excellent, experienced advice and brilliant customer service.”

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Posted 4 years ago

Brilliant review thank you Laura :)

Posted 4 years ago

“Easy to use website, quick delivery. All items as expected. Will definitely use again”

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Posted 4 years ago

Thank you so much, this is great feedback :)

Posted 4 years ago

“Apoio incondicional a esclarecer as dúvidas e com sugestões fantásticas”

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Posted 4 years ago

Muito obrigado por sua avaliação magnífica. É uma leitura adorável :)

Posted 4 years ago

“Such a great service, we are new to cloth and have received really helpful advice from Louisa she has made time to answer my questions and it’s been so helpful. We are now making the switch to using cloth full time and so glad we have done it”

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Posted 4 years ago

This is lovely to hear, thank you so much Emma-Louise :)

Posted 4 years ago

“Always excellent service and orders always arrive quickly. Love our new night nappy and wrap ❤️”

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Posted 4 years ago

Thank you Jess this is great :)

Posted 4 years ago

“Brilliant personalised recommendation from Laura. She gave me loads of information and really paid attention to what I’d asked as well as our specific needs. I ordered two nappies to try based on Laura’s recommendation and they arrived quickly. I’ve only tried the Seedling multi-fit so far but I love it, brilliant for what we needed and I will be ordering more.”

The Nappy Gurus 5 star review on 29th August 2020

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Posted 4 years ago

This is fantastic to hear Hannah, thank you so much :)

Posted 4 years ago

“Brilliant service, had an issue with part of my order, contact TNG and they sorted it out straight away, very helpful and friendly. Will definitely be ordering from them again.”

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Posted 4 years ago

This is so nice to hear, thank you so much for your kind words :)

Posted 4 years ago

The Nappy Gurus is rated 4.9 based on 795 reviews