The Nappy Gurus Reviews

Name: The Nappy Gurus
Address: 98 Sutton Road, Seaford, Seaford, Seaford, East Sussex
Rating: 4.93

4.9 Rating 798 Reviews

99 %

of reviewers recommend The Nappy Gurus

Company Reviews

Product Reviews

Metrics

4.9

Based on 798 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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The Nappy Gurus 5 star review on 23rd January 2022

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A wonderful team supplying cloth mums the best products available.”

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Posted 4 years ago

Thank you for your lovely feedback Sarah

Posted 4 years ago

“I asked for some advice from the nappy gurus and Innes sent plenty of really helpful advice, thankyou x”

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Posted 4 years ago

This is great to hear. Thank you for the review and 5 stars Lucy. We really appreciate it :)

Posted 4 years ago

“bought the mistery box and couldn't be more happy! fast shipping too! will buy more from you! Thanks!”

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Posted 4 years ago

This is great to hear Joana. Thank you for your lovely words :)

Posted 4 years ago

“Really appreciate the advice from Innes. I came to this as a complete novice and was slightly overwhelmed by the different choices available. She really helped point me in the right direction with a tailored plan for me and my daughter’s needs”

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Posted 4 years ago

Thank you Nadine this is lovely feedback and Innes is a little gem. I'll be sure to pass your feedback on to her. Thank you again :)

Posted 4 years ago

“I loved the advice I got from Innes. I previously spoke with another Nappy company and they were great, but Innes gave me so much more information and advice. Very happy with the service”

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Posted 4 years ago

Thank you so much Adina. It's lovely to hear your feedback and I will be sure to pass it on to Innes :)

Posted 4 years ago

“Julie's help and advices was definitely the trigger to start using cloth nappy and i don't regret! I feel joy every day that I am not throwing a disposable nappy!! The variety of designs, brands, products on TNG website is definitely a plus! Thanks a lot for the useful content you had created online. When i have doubt, i can check videos. TNG team is doing an amazing job!”

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Posted 4 years ago

This is so wonderful to hear Laetitia, thank you so much for the feedback, and I will ensure Julie receives the feedback also. :)

Posted 4 years ago

“Innes helped me a lot when researching the best nappies for me and my baby. As someone who has never used these before, this info was fab and her emails and replies were speedy which was great. Price and delivery from the nappy gurus was also fast, reliable and very reasonable. Will be sure to use them again 🙂”

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Posted 4 years ago

This is fantastic to hear! Thank you so much and I will ensure Innes receives the feedback also :)

Posted 4 years ago

“Wonderful service and great company. Every delivery I receive is very exciting! Simple and recyclable packaging, always with quick delivery.”

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Posted 4 years ago

Thank you so much Juliette for this wonderful feedback :)

Posted 4 years ago

“Fabulous customer service, easy to use website and amazing quality items. Got a mystery bundle and absolutely loved everything inside. Fantastic value for money!”

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Posted 4 years ago

Woohooo! This is great to hear! We're pleased, that you're pleased :)

Posted 4 years ago

“I was feeling overwhelmed by choice after using my local nappy library. I came across TNG and so pleased I did! Easy to use website with clear & concise information, fast & friendly response to emails and quick delivery. My ‘go to’ for building my stash now. Thank you! X”

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Posted 4 years ago

Thank you so much for your 5 stars and kind words. We really appreciate feedback :)

Posted 4 years ago

“Brilliant service! Website is easy to use and I love the 'what's inside' feature which gives a visual of the nappy (not a great deal of nappy sites have this). Delivery was fast and all nappies were great quality!”

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Posted 4 years ago

Thank you for the amazing feedback, it's great to hear specfic details such as this. Thank you

Posted 4 years ago

“Really fast delivery. Love my products. I bought buttons Unbleached cloth nappies and buttons wraps. Love them will be ordering more! Love the video reviews of nappies as really help when new to cloth!”

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Posted 4 years ago

This is so good to hear Gabriella. It's invaluable to have feedback such as this :)

Posted 4 years ago

“Great service and prompt delivery.”

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Posted 4 years ago

Thank you Emily for this lovely review :)

Posted 4 years ago

“Quick delivery in recyclable packaging. Bought vest extenders that are so useful”

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Posted 4 years ago

Thank you Charlotte for your great review, it great to hear good feedback :)

Posted 4 years ago

“Excellent service, advice and products. Will definitely use again.”

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Posted 4 years ago

Thank you so much Hazel for your 5 star review and kind words. We really do appreciate it. :)

Posted 4 years ago

“Great experience using the Nappy Gurus. Order came quickly and the nappy is brilliant!”

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Posted 4 years ago

Thank you Victoria for your amazing feedback! It's great to hear!

Posted 4 years ago

“Amazing bundles and variety of nappies for all price ranges. Very quick delivery!”

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Posted 4 years ago

Thanks Emily for your lovely review, this is great to hear! :)

Posted 4 years ago

“Great products, I’m absolutely satisfied”

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Posted 4 years ago

Thank you Bianca, this is great to hear! :)

Posted 4 years ago

“Excellent website and service. TNG is so much more than an online shop. It's a community of super kind and helpful like minded parents with great advice for whatever cloth bum situation you find yourself in! I recommend them to all my friends considering the switch to cloth!”

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Posted 4 years ago

This is so great to hear! We really appreciate your amazing feedback and recommendations :) Thank you.

Posted 4 years ago

“Have been very helpful with any queries I've had. Their nappy trial is an excellent way to test out some nappies before taking the full on plunge (or not) into the wonderful world of cloth nappies.”

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Posted 4 years ago

Thank you so much for your lovely review! The Try Cloth is a great service. I'm really pleased you found it beneficial. Hope to see you again soon :)

Posted 4 years ago

The Nappy Gurus is rated 4.9 based on 798 reviews