The Nappy Gurus Reviews

Name: The Nappy Gurus
Address: 98 Sutton Road, Seaford, Seaford, Seaford, East Sussex
Rating: 4.93

4.9 Rating 799 Reviews

99 %

of reviewers recommend The Nappy Gurus

Company Reviews

Product Reviews

Metrics

4.9

Based on 799 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Write Your review

Tell us how The Nappy Gurus made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

The Nappy Gurus 5 star review on 23rd January 2022

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I filled in the Nappy Guru Questionnaire and took the 2 for £25 offer on nappies. My budget is small and so I haven’t been able to purchase any of the higher end nappies but this was a great help! Fast delivery and super happy with the tickletots nappies that I purchased!”

Helpful Report

Posted 5 years ago

Thank you for your great feedback, it's lovely to hear we've been able to help you. Do keep an eye on our preloved section on the website and our preloved group on facebook. :)

Posted 5 years ago

“Great service, even with COVID going on! Fab products and i can always find someone to ask if I'm unsure!”

Helpful Report

Posted 5 years ago

Thank you Christina! This is lovely to hear. :)

Posted 5 years ago

“Very helpful and good variety”

Helpful Report

Posted 5 years ago

Thank you so much Katie, we really appreciate it! :)

Posted 5 years ago

“The Nappy Gurus are very helpful and give clear advice! They have a great range of nappies, wipes and all things reuseable and at great prices! Would highly recommend buying from them!”

Helpful Report

Posted 5 years ago

Thank you so much Naimh. This is lovely to hear! We hope to see you again soon :)

Posted 5 years ago

“Absolutely fantastic service every time! Very friendly, great advice and super speedy delivery. Couldn’t recommend enough ❤️”

Helpful Report

Posted 5 years ago

Oh Wow!!! Thank you so much! We lovely hearing how happy our customers are :)

Posted 5 years ago

“Very happy with my order. Delivery time was brilliant, fantastic competitive prices with great customer care. Thank you”

Helpful Report

Posted 5 years ago

Thank you Gemma for your lovely words. It's great to hear we are getting it right! :)

Posted 5 years ago

“I'm really pleased with all the advice, quick reply and service. I'm using cloth nappies for more than 2years now, but since I've found Nappy Gurus I'm totally following on everyday bases as I'm expecting to use cloth nappies from birth with my 3rd baby. Getting the most of the experience from Gurus around Newborn in cloth specially flats, terries and prefolds this time. Thank you Nappy Gurus”

Helpful Report

Posted 5 years ago

Oh wow! This is great to hear Nadia. Thank you so much. It's wonderful to hear your feedback, and I'm so pleased you found us :)

Posted 5 years ago

“Great range of products. Speedy delivery”

Helpful Report

Posted 5 years ago

Thank you Charlotte! We hope to see you again soon :)

Posted 5 years ago

“Beautiful items for sale, at a really good price. And the gurus are all lovely,and beyond helpful. Nothing is too much bother.”

Helpful Report

Posted 5 years ago

Awww, thank you so much Katie. This is lovely! We really appreciate your kind words :)

Posted 5 years ago

“Quick service, nice products”

Helpful Report

Posted 5 years ago

Thank you Shelley for your lovely review :)

Posted 5 years ago

“I am very happy with my recent purchase. I always recommend Nappy Gurus for everyone! xx”

Helpful Report

Posted 5 years ago

Thank you Timea for your great review and 5* we really appreciate it :)

Posted 5 years ago

“Fast shipping and good products, haven't had any issues even with shipping abroad during COVID-times.”

Helpful Report

Posted 5 years ago

Fantastic to hear Anne. Thank you so much for the feedback :)

Posted 5 years ago

“A lovely service with quick delivery and beautiful packaging. Thank you!”

Helpful Report

Posted 5 years ago

Thank you Siobhan, this is great to know. We hope to see you again soon :)

Posted 5 years ago

“Great products and information is always the best about the nappies. Will be making another purchase this month!”

Helpful Report

Posted 5 years ago

Thank you Heather for your great review, we really appreciate it :)

Posted 5 years ago

“I’ve had a lot of help from Emma as this was my first foray into cloth nappies and no question was too silly! I will not be going back to disposables as it’s way easier than perceived. Now I can’t stop buying additions to try! 🙈”

Helpful Report

Posted 5 years ago

Thank you so much Sophie, I'll pass your lovely words on to Emma. Hope to see you again soon :)

Posted 5 years ago

“The most lovely, friendly, helpful and knowledgeable bunch. No question is too silly or too small and they really make cloth easy! Wouldn’t go anywhere else.”

Helpful Report

Posted 5 years ago

Laura, this is so lovely to hear! Thank you :)

Posted 5 years ago

“Love the Nappy guru! Dont buy from anywhere else. Always super helpful and really quick delivery. Thanks all for working so hard!”

Helpful Report

Posted 5 years ago

Thank you Sarah we love to hear customer feedback and this is just the best! :)

Posted 5 years ago

“Recieved my mystery box with amazing items ❤️ thank you so much! You should definitely make special mystery boxes more often.”

Helpful Report

Posted 5 years ago

Thank you for your fantastic feedback Ana - we love doing the mystery boxes, they're so exciting. They'll be another one soon :)

Posted 5 years ago

“Amazing over the moon with my mystery box I got a liner I’ve not got a clue what to do with🙈😂 a complete little lamb nappy and the reusable wipes all in I’m over the moon with the service and quality”

Helpful Report

Posted 5 years ago

Thank you so much Susan, for your great feedback, it's lovely to hear :)

Posted 5 years ago

“I love following the Nappy Gurus on Instagram, they always have helpful tips and they store a great selection of diapers with helpful recommendations for their uses and levels of absorbency which is very useful with toddler twins still in diapers and another baby on the way. The delivery and shopping experience are very easy, smooth and quick. It is my go to store for cloth diapers.”

The Nappy Gurus 5 star review on 30th September 2020

Helpful Report

Posted 5 years ago

Thank you so much for the great feedback Nahomie, this is so great to hear :)

Posted 5 years ago

The Nappy Gurus is rated 4.9 based on 799 reviews