The Nappy Gurus Reviews

Name: The Nappy Gurus
Address: 98 Sutton Road, Seaford, Seaford, Seaford, East Sussex
Rating: 4.93

4.9 Rating 798 Reviews

99 %

of reviewers recommend The Nappy Gurus

Company Reviews

Product Reviews

Metrics

4.9

Based on 798 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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The Nappy Gurus 5 star review on 23rd January 2022

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered some Alva wet bags and wipes. Love the quality and designs. Finding the website and Facebook groups very useful too!!”

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Posted 4 years ago

We love the Alva range too! Thank you for taking time to let us know your thoughts x

Posted 4 years ago

“Fantastic service with speedy delivery. I love all of the nappies we chose and the website was so easy to navigate. Already placed a second order and will certainly return again”

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Posted 4 years ago

This is great news Emily! Thank you for your fab comments! We very much look forward to your next order

Posted 4 years ago

“Great selection and plenty of information on cloth nappies and eco products. Delivery was quick and very happy with products.”

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Posted 4 years ago

Thank you for this lovely feedback Laura. We are super pleased to know you are happy with our service x

Posted 4 years ago

“Super quick delivery! I had absolutely no issues with my order, will be back for more. They have plastic free packaging which is a bonus 👏”

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Posted 4 years ago

Thank you Jasna, we love your feedback and look forward to seeing you again soon! x

Posted 4 years ago

“The nappy gurus are so helpful. The order process is quick and easy, and if you have any questions emails are replied to so promptly. I love the choices of nappies available and ask the accessories.”

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Posted 4 years ago

Thank you for your wonderful feedback Rachel. We are really pleased to be able to offer our support in a prompt and easy manner.

Posted 4 years ago

“Everything war Perfect. I love mamakoala nappy”

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Posted 4 years ago

Thank you Zuzana! We love the Mama Koala range too, excellent choice! x

Posted 4 years ago

“Great product selection, website very informative - rates products on ease of use, drying time, absorbency etc which I find very useful. Quick to post out, and all sent in eco friendly, recyclable packaging too!”

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Posted 4 years ago

Thank you for your fab feedback Rosie. We are pleased you love our service

Posted 4 years ago

“Great and fast delivery. Products exactly as described. Can’t wait to start using them! I’ve already started looking at more items for my next purchase...”

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Posted 4 years ago

This is great to hear Inês! Thank you for your kind review and we look forward to seeing you again soon! x

Posted 4 years ago

“Items were all lovely and at great prices. Delivery was pretty quick as well especially during the pandemic!!”

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Posted 4 years ago

Thank you! We pride ourselves on our super speedy despatch and we are pleased you love this too! x

Posted 4 years ago

“A wonderful team supplying cloth mums the best products available.”

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Posted 4 years ago

Thank you for your lovely feedback Sarah

Posted 4 years ago

“I asked for some advice from the nappy gurus and Innes sent plenty of really helpful advice, thankyou x”

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Posted 4 years ago

This is great to hear. Thank you for the review and 5 stars Lucy. We really appreciate it :)

Posted 4 years ago

“bought the mistery box and couldn't be more happy! fast shipping too! will buy more from you! Thanks!”

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Posted 4 years ago

This is great to hear Joana. Thank you for your lovely words :)

Posted 4 years ago

“Really appreciate the advice from Innes. I came to this as a complete novice and was slightly overwhelmed by the different choices available. She really helped point me in the right direction with a tailored plan for me and my daughter’s needs”

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Posted 4 years ago

Thank you Nadine this is lovely feedback and Innes is a little gem. I'll be sure to pass your feedback on to her. Thank you again :)

Posted 4 years ago

“I loved the advice I got from Innes. I previously spoke with another Nappy company and they were great, but Innes gave me so much more information and advice. Very happy with the service”

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Posted 4 years ago

Thank you so much Adina. It's lovely to hear your feedback and I will be sure to pass it on to Innes :)

Posted 4 years ago

“Julie's help and advices was definitely the trigger to start using cloth nappy and i don't regret! I feel joy every day that I am not throwing a disposable nappy!! The variety of designs, brands, products on TNG website is definitely a plus! Thanks a lot for the useful content you had created online. When i have doubt, i can check videos. TNG team is doing an amazing job!”

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Posted 4 years ago

This is so wonderful to hear Laetitia, thank you so much for the feedback, and I will ensure Julie receives the feedback also. :)

Posted 4 years ago

“Innes helped me a lot when researching the best nappies for me and my baby. As someone who has never used these before, this info was fab and her emails and replies were speedy which was great. Price and delivery from the nappy gurus was also fast, reliable and very reasonable. Will be sure to use them again 🙂”

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Posted 4 years ago

This is fantastic to hear! Thank you so much and I will ensure Innes receives the feedback also :)

Posted 4 years ago

“Wonderful service and great company. Every delivery I receive is very exciting! Simple and recyclable packaging, always with quick delivery.”

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Posted 4 years ago

Thank you so much Juliette for this wonderful feedback :)

Posted 4 years ago

“Fabulous customer service, easy to use website and amazing quality items. Got a mystery bundle and absolutely loved everything inside. Fantastic value for money!”

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Posted 4 years ago

Woohooo! This is great to hear! We're pleased, that you're pleased :)

Posted 4 years ago

“I was feeling overwhelmed by choice after using my local nappy library. I came across TNG and so pleased I did! Easy to use website with clear & concise information, fast & friendly response to emails and quick delivery. My ‘go to’ for building my stash now. Thank you! X”

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Posted 4 years ago

Thank you so much for your 5 stars and kind words. We really appreciate feedback :)

Posted 4 years ago

“Brilliant service! Website is easy to use and I love the 'what's inside' feature which gives a visual of the nappy (not a great deal of nappy sites have this). Delivery was fast and all nappies were great quality!”

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Posted 4 years ago

Thank you for the amazing feedback, it's great to hear specfic details such as this. Thank you

Posted 4 years ago

The Nappy Gurus is rated 4.9 based on 798 reviews