The Nappy Gurus Reviews

Name: The Nappy Gurus
Address: 98 Sutton Road, Seaford, Seaford, Seaford, East Sussex
Rating: 4.93

4.9 Rating 798 Reviews

99 %

of reviewers recommend The Nappy Gurus

Company Reviews

Product Reviews

Metrics

4.9

Based on 798 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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The Nappy Gurus 5 star review on 23rd January 2022

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“TNG are always amazing! They’re so helpful and very quick delivery! Thank you :)”

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Posted 4 years ago

Thank you Lucy, this is great to hear :)

Posted 4 years ago

“The nappy questionary is very helpful and so are their suggestions. The order was shipped very quickly and arrived in less than a week even though I live in Portugal. Highly recommend their website”

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Posted 4 years ago

This is fantastic to hear Mariana. Thank you so much for your 5 star review and your kind words.

Posted 4 years ago

“A requested some nappy advice after struggling with leaks with the system we currently have in place. Meg got back to me swiftly with some really great options for me to consider, providing me with detailed information about each option available. Thank you so much.”

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Posted 4 years ago

This is great thank you Avril. I'll pass your kind words on to Meg :)

Posted 4 years ago

“I wanted to start using reusable nappies but didn't have a clue where to start. I asked for advice on most suitable nappies for my lifestyle and preferences and received great and very thorough tips from Meg. She was very kind and replied all my emails very fast. I've also bought nappies from the website 2x now and had a very fast shipping. I'm very please with the service in general! I'd definitely recommend it! Thank you again!”

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Posted 4 years ago

Fantastic thank you! I'll pass your kind words on to Meg :)

Posted 4 years ago

“Really good and helpfull service :)”

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Posted 4 years ago

Thank you Joana :)

Posted 4 years ago

“I found The Nappy Gurus website by chance and have already ordered 3 packages of various things in the last month!”

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Posted 4 years ago

This is great! Thank you so much Susan, we really appreciate your custom :)

Posted 4 years ago

“I asked the Gurus for help because I intend to use reusable nappies from birth and I was very overwhelmed with the amount of information that I got online and Lauren was very sweet to respond with info regarding brands and types of nappies that would be more suitable for creating my own newborn kit.”

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Posted 4 years ago

This is lovely to hear thank you so much and we will pass your thanks onto Lauren :)

Posted 4 years ago

“Very happy with the speedy service, the packaging, variety of products available and the actual products received. No complaints!”

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Posted 4 years ago

Fantastic, thank you so much. We really appreciate it :)

Posted 4 years ago

“Just fantastic, really good products, excellent, experienced advice and brilliant customer service.”

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Posted 4 years ago

Brilliant review thank you Laura :)

Posted 4 years ago

“Easy to use website, quick delivery. All items as expected. Will definitely use again”

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Posted 4 years ago

Thank you so much, this is great feedback :)

Posted 4 years ago

“Apoio incondicional a esclarecer as dúvidas e com sugestões fantásticas”

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Posted 4 years ago

Muito obrigado por sua avaliação magnífica. É uma leitura adorável :)

Posted 4 years ago

“Such a great service, we are new to cloth and have received really helpful advice from Louisa she has made time to answer my questions and it’s been so helpful. We are now making the switch to using cloth full time and so glad we have done it”

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Posted 4 years ago

This is lovely to hear, thank you so much Emma-Louise :)

Posted 4 years ago

“Always excellent service and orders always arrive quickly. Love our new night nappy and wrap ❤️”

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Posted 4 years ago

Thank you Jess this is great :)

Posted 4 years ago

“Brilliant personalised recommendation from Laura. She gave me loads of information and really paid attention to what I’d asked as well as our specific needs. I ordered two nappies to try based on Laura’s recommendation and they arrived quickly. I’ve only tried the Seedling multi-fit so far but I love it, brilliant for what we needed and I will be ordering more.”

The Nappy Gurus 5 star review on 29th August 2020

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Posted 4 years ago

This is fantastic to hear Hannah, thank you so much :)

Posted 4 years ago

“Brilliant service, had an issue with part of my order, contact TNG and they sorted it out straight away, very helpful and friendly. Will definitely be ordering from them again.”

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Posted 4 years ago

This is so nice to hear, thank you so much for your kind words :)

Posted 4 years ago

“Always reliable and received within a few days or ordering. Always love the content of our packages.”

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Posted 4 years ago

Fantastic! Thank you so much :)

Posted 4 years ago

“Excellent service-prompt and efficient. Really appreciating the range of eco living options now... Not just a nappy order anymore!”

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Posted 4 years ago

Thank you Hannah! We are working hard to ensure we can offer a range of products and it's great to know they're appreciated :)

Posted 4 years ago

“Amazing choice of nappies for every budget and really quick delivery! Can't fault the service.”

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Posted 4 years ago

Thank you Emily for your lovely reviews and 5 Stars! This is amazing :)

Posted 4 years ago

“Absolutely love TNG! Always such helpful advice by a team who are passionate on normalising making cloth nappies mainstream. I've had great help especially with our night nappy system. Thank you TNG”

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Posted 4 years ago

Fantastic review Alice. Thank you so so much :)

Posted 4 years ago

“Customer service was great. The order was shipped the business day after. The gurus are wonderful at giving useful advices.”

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Posted 4 years ago

Thank you so much for your lovely review! Your kind words are appreciated. :)

Posted 4 years ago

The Nappy Gurus is rated 4.9 based on 798 reviews