The Nappy Gurus Reviews

Name: The Nappy Gurus
Address: 98 Sutton Road, Seaford, Seaford, Seaford, East Sussex
Rating: 4.93

4.9 Rating 795 Reviews

99 %

of reviewers recommend The Nappy Gurus

Company Reviews

Product Reviews

Metrics

4.9

Based on 795 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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The Nappy Gurus 5 star review on 23rd January 2022

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“SUPER HAPPY!! I have received my size 2 bundle and I have absolutely no complaints! I have been using a few reusable nappies but mostly disposable, thanks to you explaining the different options that solve the small issues I have been having I now am using 100% reusable nappies! I love the flexibility that I can use different brands for different situations so thank you xx”

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Posted 2 years ago

Thank you so much Samantha! We are so pleased you were happy with your bundle. :) x

Posted 2 years ago

“Great potty training seat and step and fast delivery I will certainly be ordering another set .”

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Posted 2 years ago

We love our new potty training items, glad you liked them. Thank you Catherine. :) x

Posted 2 years ago

“Always super fast postage and helpful on queries 😊”

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Posted 2 years ago

Thank you so much Katie, glad we can always help. :) x

Posted 2 years ago

“The products arrived quickly and are great! There was a fair amount of choice for the product I was looking for and I would definitely shop here again.”

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Posted 2 years ago

Thank you for your review Taryn, glad everything arrived quickly for you. :) x

Posted 2 years ago

“I love you guys!! Such quick postage and fabulous prices making reusables accessible to everyone 💚💚💚”

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Posted 2 years ago

Thank you so much Katie for this fab review. :) x

Posted 2 years ago

“Diane was great at explaining how cloth nappies work and about brands she thinks might suit our needs! It doesn't seem as daunting now and I feel more confident going forward. Thank you!”

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Posted 2 years ago

I will pass your kind review on to Diane, we're glad she could help make you feel more confident. Thank you Hayley. :) x

Posted 2 years ago

“My order arrived very quickly despite it being bank holiday! The items arrived well packaged and they even threw in a free gift. Although I’ve not had chance to use what I bought yet, I am very happy so far.”

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Posted 2 years ago

Thank you for your review, enjoy your free gift! :) x

Posted 2 years ago

“TNG offers extensive and objective review of each product they sell which is very helpful when buying nappies. I needed advice re night nappies and was contacted by my local TNG guru who was very helpful and suggested alternatives I did not consider.”

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Posted 2 years ago

Thank you for your lovely review Eva. We are so pleased our guru could reach out and help with your night nappies. :) x

Posted 2 years ago

“Received my order really quickly and everything was packaged beautifully! Very happy and will definitely be placing more orders :D thank you!”

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Posted 2 years ago

Glad everything arrived quickly and you were happy with your purchases. Thank you Katie. :) x

Posted 2 years ago

“Nappies arrived quickly and as requested. Bought nappies during RW2022, hadn't heard of The Nappy Guru's before this, very happy I've found them ☺️”

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Posted 2 years ago

So pleased you found us too. Thank you for the lovely review Michaela. :) x

Posted 2 years ago

“Jennie's email was super helpful and really enabled us to make our first steps into using reusables. Great suggestions about how to get started. Thank you!”

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Posted 3 years ago

We have passed your lovely review on to Jennie. Thank you so much. :) x

Posted 2 years ago

“Amazing! They offered loads of advice when I was just starting out so I was confident picking a reusable nappy and getting started! Recently brought a pick a box and we got some lovely nappies and a couple of little goodies well worth the money verry happy! Can't wait for payday to get my self some more!”

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Posted 3 years ago

We love seeing your Pick a Boxes! So pleased you liked it and that our advice helped in your first reusable nappies purchases. Thank you Nicci. :) x

Posted 2 years ago

“I received my re usable nappies the other day and I have to say they’re amazing! It’s my 1st time using them and I’m so impressed. They’re so much better for my daughter and very soft for her skin”

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Posted 3 years ago

Thank you so much for your lovely review Kianne. So pleased you love the nappies! :) x

Posted 3 years ago

“Extremely helpful and very easy to order with fast response… loving our new nappies (large starter pack with 29 nappies in!!!) it’s perfect and they fit beautifully to our pretty little 15 month old girl. The patterns are also gorgeous.”

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Posted 3 years ago

We're big fans of the starter packs here, everything you need to get you going! Super pleased they fit so well, thank you Ebonnie. :) x

Posted 3 years ago

“I emailed the Nappy Gurus with a problem on the Saturday, got a response within days, ordered the recommended items and by the following Saturday I no longer had leaking nappies! Great advice, love my purchases, speedy delivery and easy to use website. Thanks a lot.”

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Posted 3 years ago

This is amazing news, so pleased you no longer have leaking nappies and we could help you out so quickly. Thank you Hannah. :) x

Posted 3 years ago

“I have Laura hayhoe, she’s incredible and very detailed and has replied with such efficiency!! So pleased to have her by my side :)”

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Posted 3 years ago

This is so lovely to hear, we will pass this on to Laura for you. Thank you Florence. :) x

Posted 3 years ago

“A really friendly team with all the knowledge, I asked a lot of questions and they didn’t mind answering every single one and even offered lots of recommendations I was left feeling confident and happy with all the advice and support I was given!”

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Posted 3 years ago

We never mind lots of questions, it's what we're here for! We love to hear that our advice was helpful, thank you so much Catherine. :) x

Posted 3 years ago

“I asked for some individual advice as I am in the process of becoming a foster carer and needed to make sure I could meet a large age range of children's needs. Amy replied and I can honestly say that I am so glad I asked for advice. Amy has been an absolutely wonderful nappy consultant, going through exactly what I needed, what I could budget for and came up with exactly the right package to meet the needs of any child from birth all the way through to potty training. Amy was so patient with me as we discussed what was not a straightforward order and she has such a fantastic knowledge of all the nappies on TNG website that she could base her recommendations on genuine understanding of what would be the best options. She was always happy to answer my questions and made me feel, not like I was just another customer, but like a friend who was offering her best advice and suggestions knowing what I needed. Thank you so much Amy, I am thrilled to pieces with my order and all the help you have given me and I truly appreciate it. I will always recommend The Nappy Guru and especially Amy! Thanks again.”

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Posted 3 years ago

Thank you so much Janice for all of your kind words and wonderful review. We are so pleased we could help you on your exciting and rewarding journey into Foster Care. We wish you all the best and will be here for any future advice. :) x

Posted 3 years ago

“Excellent service and product. Look forward to trying them when baby arrives.”

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Posted 3 years ago

Thank you so much Jennifer, all the best for the arrival of your little one. :) x

Posted 3 years ago

“Thanks Frith for all your help! Will definitely be recommending to others!”

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Posted 3 years ago

Thank you so much for your lovely review, we are so glad Frith's advice was helpful. :) x

Posted 3 years ago

The Nappy Gurus is rated 4.9 based on 795 reviews