The Nappy Gurus Reviews

Name: The Nappy Gurus
Address: 14 Iliffe Avenue, Oadby,, Leicester
Rating: 4.93

4.9 Rating 780 Reviews

99 %

of reviewers recommend The Nappy Gurus

Company Reviews

Product Reviews

Metrics

4.9

Based on 780 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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The Nappy Gurus 5 star review on 23rd January 2022

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing customer service, great range of items. Quick delivery, great packing, outstanding service.”

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Posted 2 years ago

Thank you very much Sabina, glad everything arrived quickly. :) x

Posted 2 years ago

“I love the nappy gurus! They give fantastic advice about cloth nappies without any obligation to spend, and they take into account your budget as well. They’re always so helpful and kind, fantastic customer service! I also believe they only sell products they believe in. Our go-to for nappies and accessories! So glad I discovered them with my first baby, back for more with number 2!”

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Posted 2 years ago

Thank you so much Rosie, it is always great to hear when people benefit from our advice. We love to promote products that we believe in and our customers will love! :) x

Posted 2 years ago

“Fantastic selection products”

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Posted 2 years ago

Thank you Sophi, we're glad you think so. :) x

Posted 2 years ago

“The fastest dispatch and delivery out there! This is always my go to site for checking out new brand/design of nappies. The team pack so much detail into each product description that you really can feel confident in what you’re purchasing.”

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Posted 2 years ago

Thank you so much Lois! Love that your order gets to you quickly and so pleased you feel confident in what you are buying from us. :) x

Posted 2 years ago

“my go to website for all things cloth nappy related and/or eco friendly items. iv placed 12 orders since march 2021 and don't plan to stop anytime soon. I requested a nappy guru to advise me on the best cloth nappies for my situation and recieved a fantastically detailed email with all of their top recommendations for my individual situation. orders are always shipped out extremely quickly and Iif I ever forget something before it's been dispatched, they're always happy to help me if possible by adding it in ect. The community Facebook is also fantastic and makes you feel so included, you manage to genuinely make a bond with the gurus and it's like a little family. would highly recommend the nappy gurus for all your sustainability needs, you won't be disappointed!”

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Posted 2 years ago

Thank you so much Sarah for taking the time to write such a detailed review. We are thrilled our Guru offered fantastic advice and that your order always arrives quickly. It is great you like our Facebook group and feel like part of our Nappy Gurus family. :) x

Posted 2 years ago

“Excellent customer service. Great range of products and easy to use website. Postage was super fast and well packaged.”

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Posted 2 years ago

Thank you Diane, it's great to hear about our customer service and your packages arrive quickly. :) x

Posted 2 years ago

“Well designed website, great communication and great range of products. My go-to nappy buying website!”

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Posted 2 years ago

Thank you so much for this fab review, so pleased we are your go-to! :) x

Posted 2 years ago

“The advise I received was amazing. I followed all the links on recommend products and ordered all items to set me up for a sustainable start with my future baby (hopefully I can stick to it 🤞🏻) I’m really grateful that you provide this service Harrie”

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Posted 2 years ago

This has made me smile from ear to ear Harriet. If you need anything at all please let us know :) - Meg x

Posted 2 years ago

“Love my recent package! Everything was packed well and came really quickly. Thank you!”

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Posted 2 years ago

Thank you for the lovely review Kimberley :) - Meg x

Posted 2 years ago

“Found out through the 'Real Nappies for London' scheme and the products here are great. Loved the trial option with 5 different types. My babies are one and the nappies work well. Have already recommended for friends.”

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Posted 2 years ago

Thank you so much for a great review, Tori. We are so happy we were able to help you get started on your cloth journey. - Meg x

Posted 2 years ago

“Amazing advice from Emma of using reusable nappies!”

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Posted 2 years ago

Thank you for this lovely review, so glad Emma's advice was helpful. :) x

Posted 2 years ago

“Great service and great product”

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Posted 2 years ago

Thank you for your review Anna. :) x

Posted 2 years ago

“Lovely quality products and delivery always seems to be very quick too.”

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Posted 2 years ago

Thank you for the lovely review Miss Hawkes, glad our products arrive quickly. :) x

Posted 2 years ago

“Nappy Gurus individual nappy advice is great and range of products and service is amazing. Would definitely recommend the site to others.”

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Posted 2 years ago

Thank you so much for this fab review, so pleased you liked your personalised nappy advice from our gurus. :) x

Posted 2 years ago

“Service was excellent and package arrive promptly. The nappies are for my new grandchild who is not expected until February so I cannot comment on the actual nappies, other than these are what the expectant mother requested for her new addition to the family.”

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Posted 2 years ago

Thank you so much for your review, we are glad everything arrived quickly. All the best for the arrival of your Grandchild. :) x

Posted 2 years ago

“Wide range of products, great service and quick postage.”

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Posted 2 years ago

Thank you for your lovely review Katarzyna. :) x

Posted 2 years ago

“I am very happy with the nappy gurus, all nappies received from them have been great and the customer service is also very good. Will definitely order again!”

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Posted 2 years ago

Thank you for your lovely review Angie, glad you're happy with your nappies. :) x

Posted 2 years ago

“I was looking forward to using TNGs Black Friday deals to start the stockpile of earth-friendly baby items. First I had a tailor-made recommendation list from Sammy (thank you!) And chose my favorite 2 nappies. Then I purchased A LOT at an ungodly hour for baby and tools for myself. And when I woke up realized I'd ordered things I really didn't need. Anyway, I emailed across the conundrum with a request to amend my order... (thank you for supporting these Meg). In summary super happy with customer service, super happy with my order. And I got a free cloth Nappy guide! Thank you TNG!”

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Posted 2 years ago

Thank you so much for the amazing review. I have let Sammie and Meg know, super glad you were happy with everything! :) x

Posted 2 years ago

“Purchased a few items from the Nappy Gurus. Delivery was quick and reliable. Also made use of their advice service which was excellent. I’m new to using reusable nappies so was great to be able to discuss options with Toria and types of nappies that would suit my baby’s needs.”

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Posted 2 years ago

We are so pleased you got support through our advice service. I have passed on your lovely review to Toria, thank you. :) x

Posted 2 years ago

“Great experience, easy to navigate the website and super fast delivery. The range of nappies available and support offered is fantastic.”

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Posted 2 years ago

Thank you for your review Cheryll, so glad you're happy with our range and support. :) x

Posted 2 years ago

The Nappy Gurus is rated 4.9 based on 780 reviews