The Nappy Gurus Reviews

Name: The Nappy Gurus
Address: 98 Sutton Road, Seaford, Seaford, Seaford, East Sussex
Rating: 4.93

4.9 Rating 799 Reviews

99 %

of reviewers recommend The Nappy Gurus

Company Reviews

Product Reviews

Metrics

4.9

Based on 799 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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The Nappy Gurus 5 star review on 23rd January 2022

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I found all the various cloth nappy options a bit overwhelming When first considering it but with both the personal advice and the very helpful descriptions on each of the sections on TNG website, I have made a good start on our cloth nappy journey!”

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Posted 5 years ago

Thank you for your kind review Charlotte. We are really pleased we have been able to help you. There is a lot to take in initially but with our help, we hope to get you to being a cloth pro! If you need any further advice, please do reach out to us x

Posted 5 years ago

“Very helpful and pleased with purchase. Enjoy watching TNG videos on various nappy reviews they’re very informative”

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Posted 5 years ago

Thank you for a great review. We are super pleased that our videos are so helpful! x

Posted 5 years ago

“Great choice, fab offers and speedy delivery! Thanks”

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Posted 5 years ago

Thank you for such a great review Emma! x

Posted 5 years ago

“I found the website easy to use and really liked the "Why we love it" on each item. There's a lot more information provided than on most sites which is great. The items I ordered were dispatched quickly and received in perfect condition. Little lamb nighttime bottom from now on!”

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Posted 5 years ago

Thank you Paula, we are so pleased that our website and service has been such a help for you! We love the Little Lamb range and hope you get on well with it

Posted 5 years ago

“Super easy to browse the website and find what you are looking for. Delivery was really quick as well. Definitely buying again soon.”

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Posted 5 years ago

We are so pleased you've had a happy shopping experience with us Monica. Thank you for a great review! x

Posted 5 years ago

“Quick service, great selection :)”

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Posted 5 years ago

Thank you for a lovely review Louise x

Posted 5 years ago

“Great service and fast delivery. Love the Alva breast pads.”

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Posted 5 years ago

We love the Alva range too Rachel! Thank you for shopping with us and for a fab review x

Posted 5 years ago

“Really love the selection of nappies & other products. Also love the info on the site - it’s helped me loads on my eco/cloth explorations. Thank you.”

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Posted 5 years ago

We are really pleased we have been of great help to you Hannah! Thank you for such a wonderful review x

Posted 5 years ago

“I really LOVE The Nappy Gurus! My FAVOURITE place to buy cloth diapers, even pre loved ones 🧡”

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Posted 5 years ago

We love this Wiktoria, thank you for making us your favourite!

Posted 5 years ago

“Super quick delivery and smooth order process. We love our nappies.”

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Posted 5 years ago

We are so pleased you love your nappies Debby. Thank you for shopping with us and taking time to leave a kind review :-) x

Posted 5 years ago

“Excellent service will be coming back to this shop very soon for more products”

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Posted 5 years ago

Thank you Emma! We look forward to welcoming you back soon

Posted 5 years ago

“I used the chart service and the Facebook group to ask a few questions before ordering and I received such friendly and helpful advice. Really quick delivery and I adore my nappies, thank you! Can't wait to place my next order!”

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Posted 5 years ago

We love that our friendly Guru's and community have been able to assist you Rosie :-) Thank you for such a kind review. We look forward to your future orders

Posted 5 years ago

“Thank you for all your help as I start my cloth nappy journey. I'm so excited.”

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Posted 5 years ago

We're excited too Pamela! Thank you for your kind review. If you need any further help, please do not hesitate to get in touch with us

Posted 5 years ago

“Great price and fast service. Will use again.”

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Posted 5 years ago

Thank you for your brilliant review Richard. We look forward to welcoming you back again :-D

Posted 5 years ago

“Unfortunately one item is not right, I send a e-mail but you don't resolve my problem yet.”

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Posted 5 years ago

Hi Dina, Thank you for taking time to leave us a review. We are very sorry that you are still unhappy with one of your items after our correspondence. Sadly Buttons are yet to update their packaging to ensure they're not wasteful, but I promise you the item contained is as advertised on the site. You are of course welcome to return this to us for a full refund

Posted 5 years ago

“Amazing products and very fast delivery (received the order in Portugal within 3 days). Will be ordering more soon! Thank you!”

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Posted 5 years ago

Thank you Ana, that is super speedy delivery! We are pleased that you will return to us and love our products x

Posted 5 years ago

“Great service! Very quick to despatch, great options of kits. Would totally recommend.”

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Posted 5 years ago

We love that you would recommend us Laura! Thank you for a fab review x

Posted 5 years ago

“Prompt delivery and no wasteful packaging. Nappies are very cute - look even nicer than on screen.”

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Posted 5 years ago

Hi Sophie, thank you for your kind comments on our eco-friendly packaging

Posted 5 years ago

“Extremely helpful and quick response to emails, followed by a great product! Thank you, so refreshing”

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Posted 5 years ago

We are really pleased you like our speedy email responses Kelly :-) Thank you for taking time to leave such a lovely review x

Posted 5 years ago

“Great choice of nappies and super fast delivery thank you!”

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Posted 5 years ago

Thank you for a brilliant review. We pride ourselves on our speedy despatch times, and I am glad you love this too! x

Posted 5 years ago

The Nappy Gurus is rated 4.9 based on 799 reviews