The MOLE Clinic Reviews

Name: The MOLE Clinic
Address: 10 Argyll Street, London, City of Westminster
Rating: 4.87

4.9 Rating 2,747 Reviews

100 %

of reviewers recommend The MOLE Clinic

Company Reviews

Metrics

Info

4.9

Based on 2,747 reviews

Shipping & Delivery
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The MOLE Clinic:

The MOLE Clinic is the UK's leading independent skin cancer screening and mole removal clinic, caring for 35,000 patients annually. Consultant-led, the clinic offers same-day appointments from 8 locations nationwide including 4 in London. Services start at just £60.

The MOLE Clinic is BUPA & AXA PPP recognised, approved by the British Skin Foundation and accredited by the Skin Health Alliance. It is also a Patient Safety Award winner.

Visit Website

Phone:

0800 023 4212

Email:

reception@themoleclinic.co.uk

Location:

10 Argyll Street,
London
City of Westminster
W1F 7TG

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to book and attend. My early jitters were soon dismissed by the professional and informative review. I would go again.”

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Posted 7 years ago

“Very efficient and thorough service with lots of helpful recommendations.”

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Posted 7 years ago

“Very informative & professional. Great! Would definitely recommend”

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Posted 7 years ago

“Seamless and fast process between booking, the initial nurse consultation and then referral for one mole that required further investigation. All done within a 10 day period. Very glad to have got round to booking with the experts and putting my mind at rest.”

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Posted 7 years ago

“Great staff, clear instructions, only 4 rating as online chat was never responding and couldn't book online for some reason”

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Posted 7 years ago

Thank you for positively reviewing our service. I apologise that our Chat and Online Booking services were unavailable, as we close them for one to two days each year for updates and maintenance. Kind regards, Iain Mack MD

Posted 7 years ago

“Fast , friendly and fantastic value! Great experience at The Mole Clinic this week Very efficient service and nurse McCormack was exemplary Thank you”

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Posted 7 years ago

“Great central location (OXford circus) - also multiple branches for convenience. Receptionist not overly welcoming but colleague extremely kind and offered me some tea. Nurse was informative and helpful - answered all my questions. Felt my session was a bit rushed and therefore £50 for 7 minutes is expensive! Would recommend and come back.”

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Posted 7 years ago

“Super - reassuring, efficient and friendly”

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Posted 7 years ago

“Great service...results same day and a phone call prior to emailed results to allay any concerns. ..brilliant”

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Posted 7 years ago

“Thorough and reassuring. Will be visiting again for an annual check.”

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Posted 7 years ago

“Upmost care and professionalism shown by nurse conducting examination. Result arrived quickly and very informative. Will use this service again.”

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Posted 7 years ago

“Excellent service - happy to recommend!”

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Posted 7 years ago

“Very thorough and professional”

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Posted 7 years ago

“Brilliant service, professional and friendly.”

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Posted 7 years ago

“Great service. Quick, reassuring and professional. Would highly recommend!”

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Posted 7 years ago

“Quite a worrying time with a dodgy mole on my back. But my experience at the clinic was fantastic. Was made to feel welcome and safe even when I got light headed while having the mole removed, which was all down to my fertile imagination not anything with the procedure itself”

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Posted 7 years ago

“Quick, efficient service with very knowledge staff deeply versed in their field. Follow up after first consultation was within 24 hours and was seen by a Consultant 48 hours after that. Very reassuring.”

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Posted 7 years ago

“Responsive emails and to phone calls; quick follow up. Service at the Oxford Circus clinic was very professional and consultation was thorough without being pushy about additional cost treatments.”

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Posted 7 years ago

“Very professional service. Follow up and customer service was great. First time visit.”

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Posted 7 years ago

“Very courteous and prompt service. Also a very thorough examination and excellent explanations all the way through. And speedy, well-explained and effective treatment”

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Posted 7 years ago

The MOLE Clinic is rated 4.9 based on 2,747 reviews