The Mobility Aids Centre Reviews

Name: The Mobility Aids Centre
Address: 88 South Street, Peterborough
Rating: 4.60

4.6 Rating 556 Reviews

90 %

of reviewers recommend The Mobility Aids Centre

4.6

Based on 556 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01733 342242

Email:

jason@mobaids.co.uk

Location:

88 South Street
Peterborough
Pe2

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The Mobility Aids Centre 5 star review on 22nd October 2020

Kevin J

The Mobility Aids Centre 5 star review on 10th January 2020

JAMES C

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lots of choice in stock, Quick delivery..”

Helpful Report

Posted 4 months ago

“looks ok fitted on bed ok but no wetting at present”

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Posted 6 months ago

“Very efficient company. The stick I bought is proving to be a valuable aid getting about..”

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Posted 1 year ago

“The service was fine and easy to place the order. Unfortunately due to things beyond their control delivery took five months. The staff were pleasant and helpful.”

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Posted 3 years ago

“Easy to order with good prices and excellent communications. Swift delivery.”

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Posted 3 years ago

“A great place for all our mobility needs. Only criticisms, which are minor, are that they are slow answering the phone. They didn’t have any customers as they were closed due to lockdown, but if they are not open, why not say so on the phone or website. If they offered click and collect then that would save me time and money too - if they do, not advertised on website. Pass the shop everyday so no problem collecting.”

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Posted 4 years ago

Morning Peter and thank you for your review, we didn't close during lockdown although we have been on a reduced staffing level like many others. Sorry about the delay answering the phone. Anytime you would like to collect from the showroom your very welcome but your right in saying we don't offer click and collect via our website as some items are sent directly from the manufacturers. Thanks again for your kind review.

Posted 4 years ago

“took a while to arrive, more updates would of been helpful”

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Posted 4 years ago

“I think it's quite expensive for the delivery charge. The item I bought from you wasn't quite what I envisaged however I did attempt to use it but failed.”

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Posted 4 years ago

“My order was delayed but,on speaking to the lovely man at the Mobility aCentre,who was very courteous and apologetic,I received my orders very quickly.Thank you.”

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Posted 4 years ago

“My parcel hadn’t arrived after 5 days, when I enquired the gentleman on the phone was very apologetic, and would find out what’s happened. He rang me back explaining that the packaging was damaged and he has personally check the product and repackaged it and it would be with me in 2 days. In fact it arrived the following day.”

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Posted 5 years ago

“Mobility Aids Centre were very helpful indeed. When I didn’t receive my original order due to some delivery misunderstandings, they ensured that they delivered my order a second time.”

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Posted 5 years ago

“Wide range of products at good prices.”

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Posted 5 years ago

“Karen very knowledgeble and helpful. A good company to deal with.”

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Posted 5 years ago

“QUALITY PRODUCT WELL PACKED AND SO USEFUL”

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Posted 5 years ago

“Ordered by phone. Friendly, efficient staff. Swift delivery in 2 days. Many thanks. Only comment: would have liked more information and pictures regarding the design of the commode prior to purchase (I may have chosen a different model). Good customer service generally.”

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Posted 5 years ago

“Very helpful staff. Order placed online and goods received within 2 days.”

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Posted 5 years ago

“although considerably more expensive than others - the service was fast and delivery te same”

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Posted 5 years ago

“Item easily ordered and received quickly.”

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Posted 5 years ago

“I ordered the items from a another mobility centre, waiting for delivery was taking ages, so I cancelled and came to you. Response was quick and very helpful.”

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Posted 5 years ago

“Really pleased with the quality of the product delivered.”

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Posted 6 years ago

The Mobility Aids Centre is rated 4.6 based on 556 reviews