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The Mobility Aids Centre Reviews

4.6 Rating 556 Reviews
90 %
of reviewers recommend The Mobility Aids Centre
Company Reviews Product Reviews
34
 Metrics Info
4.6
Based on 556 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 85%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read The Mobility Aids Centre Reviews
Visit Website

Phone:

01733 342242

Email:

jason@mobaids.co.uk

Location:

88 South Street
Peterborough
Pe2

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Anonymous
Verified Buyer
“Still not received!”
Helpful Report
Posted 7 years ago
Marlene F
Verified Buyer
“Item not yet received. According to apologetic email from company "due to excessive demand for product".”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“I still haven’t got it. TNT won’t leave it in my parcel box because they want my signature and I work for a living! They first tried to deliver it 2 days ago which I conclude means you took your time dispatching it. Don’t bother with the £5 off as I won’t be buying from you again.”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“We received the item promptly but unfortunately there was a slight fault. I rang the centre and spoke to a really helpful woman. She went and checked the issue with the workshop team and then organised for it to be replaced. The replacement arrived on the day promised and the original was collected at the same time. Really pleased with the service and I would recommend the company.”
Helpful Report
Posted 7 years ago
Lesley W
Verified Buyer
“The item I ordered arrived very fast and is exactly what I need. We had visited the showroom first so I could try Out the walkers.”
Helpful Report
Posted 7 years ago
Mr & M
Verified Reviewer
“My wife and myself have been into the Peterborough centre on a couple of occasions recently and have found all the staff with whom we have had dealings to be; friendly, helpful, empathetic and above all patient. They have answered what at times to them must have seemed pointless questions with good humour and honesty, I have also had occasion to telephone and found that the good service is carried on over the phone. A very big thank you to everyone we have been in contact, keep doing what you do as you do it extremely well.”
Helpful Report
Posted 7 years ago
Carolyn W
Verified Buyer
“Ordered product for my mum, she was happy with quality and it arrived when they said it would.”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“The item we ordered was good quality.”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“Excellent service and speedy delivery”
Helpful Report
Posted 7 years ago
Kelly-anne P
Verified Buyer
“I bought the Mewa pushchair for my son who has Autism and likes to sit in his pushchair when he is hypersensitive or having a meltdown. The guys were so friendly and helpful when I called with some questions about the pushchair and couldnt do enough to help. The pushchair arrived in amazingly fast delivery we ordered it on a friday evening and it arrived the monday morning! Very very happy with the service.”
Helpful Report
Posted 7 years ago
Patrick C
Verified Buyer
“Good products and prompt delivery”
Helpful Report
Posted 7 years ago
Tim L
Verified Buyer
“Fast delivery, good price and the only place I found what I needed! I will definitely use again.”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“DIDNT HAVE IT IN STOCK. SO HAVENT RECIEVED IT YET. PLEASED TO SAY THEY DID RING TO OFFER AN ALTERNATIVE.”
Helpful Report
Posted 7 years ago
George P
Verified Buyer
“You provided me with a new wheel chair efficiently and quickly and when there was a slight problem with the new chair you resolved it equals quickly and efficiently. Very impressed with the service and the friendliness of the staff.”
Helpful Report
Posted 7 years ago
Ray H
Verified Buyer
“ordered my item on Friday evening noting that the website said delivery in 2 to 5 days so expected delivery on the Wednesday to Saturday. Called them on the Thursday to be told my item was actually on 8 day delivery and after checking with their supplier the item would be delivered on Monday. So here I am at 15:20 on Tuesday and it has still not arrived. Very poor service.”
Helpful Report
Posted 7 years ago
Craig W
Verified Buyer
“I ordered two products (order #100002415), adjustable height walking frame and days trolley walker from your website on 31 Dec 2017. Your site on purchase stated delivery 2-5 days. The frame eventually arrived on 9 January and we are still yet to receive the walker. It is now the 15 January 2018. You should adjust your site to include your correct delivery time frames, as this is false advertising. My mother who is sick during this time is in desperate need of these products. If I knew this was going to take so long, I would have gone to another supplier.”
Helpful Report
Posted 7 years ago
Lisa
Unverified Reviewer
“We purchased the Aquatec Orca bath seat/lift. It is an excellent product and was one of several that were demonstrated. We did not feel pressurised into making a purchase. It has made bathing much safer and it is much better than a stool. Thank you.”
Helpful Report
Posted 7 years ago
Amanda F
Verified Buyer
“It was straightforward”
Helpful Report
Posted 7 years ago
Roseina F
Verified Buyer
“Delighted with my purchases from the mobility aids centre, fast delivery and quality products.”
Helpful Report
Posted 7 years ago
Roy G
Verified Buyer
“Ordering online was fine. The product too much too long to arrive though when it said 2-5 days.”
Helpful Report
Posted 7 years ago
The Mobility Aids Centre is rated 4.6 based on 556 reviews
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