The Mobility Aids Centre Reviews

Name: The Mobility Aids Centre
Address: 88 South Street, Peterborough
Rating: 4.59

4.6 Rating 527 Reviews

90 %

of reviewers recommend The Mobility Aids Centre

Company Reviews

Metrics

Info

4.6

Based on 527 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 84%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01733 342242

Email:

jason@mobaids.co.uk

Location:

88 South Street
Peterborough
Pe2

Write Your review

Tell us how The Mobility Aids Centre made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

The Mobility Aids Centre 5 star review on 22nd October 2020

Kevin J

The Mobility Aids Centre 5 star review on 10th January 2020

JAMES C

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent customer service; Moddy went that extra mile to make sure we had the correct accessories for the wheelchair”

Helpful Report

Posted 3 years ago

“I had taken my mum in to try some different walkers. The lady was very off hand because she said she would have to clean anything we touched. She offered no advice to help us at all. In the end I bought a simple frame- taller than the one she had. It turns out there were protective covers on the rubber ferrules but we didn’t know nor were we told. So mum has been using the frame with these on- till Tuesday when one came off as she was walking resulting in a bad fall. Will never use this shop again as her attitude really upset mum and made us feel as though we were just a nuisance”

Helpful Report

Posted 3 years ago

“I think it's quite expensive for the delivery charge. The item I bought from you wasn't quite what I envisaged however I did attempt to use it but failed.”

Helpful Report

Posted 3 years ago

“Yet again exceptional service from the entire team, they go above and beyond for their customers even in the current situation. Thank you all Lesley”

Helpful Report

Posted 3 years ago

“I received items incorrectly as a substitute also an item was ordered that I still haven't received.”

Helpful Report

Posted 3 years ago

“My order was delayed but,on speaking to the lovely man at the Mobility aCentre,who was very courteous and apologetic,I received my orders very quickly.Thank you.”

Helpful Report

Posted 3 years ago

“Good choice of products on website and helpful customer service team. Very pleased with the adjustable shower chair build quality, lightness and comfort but unfortunately after I made two telephone calls to customer services complaining of a manufacturing flaw on the chair and then heard nothing more from the company ...... so dissapointed!”

Helpful Report

Posted 3 years ago

“Very easy to view aids on website. Delivered swiftly and well packaged. Very pleased with item. Well made and looks good.”

Helpful Report

Posted 3 years ago

“The article ordered arrived in good condition and on schedule. The delivery person was most polite. It was assembled easily. and it is being used daily. Thank you for a very good service.”

Helpful Report

Posted 3 years ago

“Ordered umbrella took to long to be delivered because item was out of stock but yet money was taken out of my account well before it was in stock”

Helpful Report

Posted 3 years ago

Really sorry for the delay our delivery as you can see from other reviews is usually faster. Unfortunately like every other website your payment is taken with your order, but once again please accept our apologies for the delay. I checked back and found that your order was about 4 days longer than our usual delivery target.

Posted 3 years ago

“I have purchased Convaid wheelchairs from this long established company over many years and cannot fault them for advice, price and service. Their staff are extremely knowledgeable, helpful and genuine and it is always a pleasure to speak with them. Delivery times are excellent.”

Helpful Report

Posted 3 years ago

“Very pleased with the service I received”

Helpful Report

Posted 3 years ago

“Got a wheelchair umbrella very pleased with it”

Helpful Report

Posted 3 years ago

“Great product, great service and delivery time.”

Helpful Report

Posted 3 years ago

“First class seller got me out of a fix”

Helpful Report

Posted 3 years ago

“Would have given good or very good,but it took them 4 days to tell me they couldn't get what I ordered? Just about acceptable,good turn round of alternative,but still feel a bit let down.”

Helpful Report

Posted 3 years ago

“Excellent website, customer service and products, speedily delivered.”

Helpful Report

Posted 3 years ago

“Very efficient service provided. Order delivered in good time and recipient very happy with the pedal exerciser.”

Helpful Report

Posted 3 years ago

“First time I have used this company for my scooter service and fitting new batteries. Two very pleasant engineers who carried out the work in a professional manner. Well done to the pair of them and the staff at the Centre who answered my phone calls.”

Helpful Report

Posted 3 years ago

“Delivery very quick and the wheelchair was brilliant quality- will definitely use you again 👍”

Helpful Report

Posted 3 years ago

The Mobility Aids Centre is rated 4.6 based on 527 reviews