The Homemade Brownie Company Reviews

Name: The Homemade Brownie Company
Address: 2 Peked Mede, Hook
Rating: 4.92

4.9 Rating 2,122 Reviews

98 %

of reviewers recommend The Homemade Brownie Company

Company Reviews

Metrics

4.9

Based on 2,122 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Best brownies by far!! Try them you really won’t be disappointed!”

Helpful Report

Posted 3 months ago

Thank you for the wonderful review, Nicola! We’re thrilled you think our brownies are the best. Hope to bake for you again soon! 🍫 - The HMB team

Posted 2 months ago

“These are genuinely possibly the best brownies I've ever eaten in my whole life. My friend is gluten free so we got a box of 10 gluten free brownies of different flavours and we devoured the whole lot in less than 24 hours. I cannot recommend these brownies high enough and cannot wait to order another batch soon!”

Helpful Report

Posted 3 months ago

Thank you for the kind words, Jamie! We’re thrilled you and your friend loved the brownies and we're honoured you think they're the best! 😋 Hope to bake for you both again soon! 🍫 - The HMB team

Posted 2 months ago

“Hi unfortunately my son never received them, have sent an email and message on messenger and no reply.”

Helpful Report

Posted 3 months ago

Hi There, I am very sorry to hear you have had some trouble with the delivery of your order. I have just checked our system and we have no record of an email from you, so unfortunately this is the first we have heard of the issue. We have an automated reply on our social media inboxes requesting an email to be sent if your message is in regards to an order, as the volume of message we get across our social media platforms makes it difficult to reply in as much of a timely manner than our main email, which is monitored Monday-Friday. If you could please drop us an email at office@homemadebrownie.co.uk, we would of course be happy to investigate and rectify this for you. - The HMB Team

Posted 3 months ago

“Delicious flavours in every bite, truly scrumptious.”

Helpful Report

Posted 3 months ago

Thank you for the kind words! We’re thrilled you enjoyed the flavours and that every bite was scrumptious. Hope to bake for you again soon! 🍫 - The HMB team

Posted 2 months ago

“I bought the Brownies as a gitt for my son and daughter in law.They both said the Brownies were delicious Would highly recommend.”

Helpful Report

Posted 3 months ago

Thank you for the wonderful review, Cody! We’re thrilled the brownies were delicious and that they made a great gift for your son and daughter-in-law. Hope to bake for you again soon! 🍫 - The HMB team

Posted 2 months ago

“Delicious, well packed - delivery notification excellent / ordered for daughter’s birthday and added a sneaky pack for myself - will buy again!!”

Helpful Report

Posted 3 months ago

Thank you for the wonderful review, Rachel! We're thrilled you enjoyed the brownies, that they were well packed, and that the delivery updates were helpful. Hope your daughter’s birthday was fantastic and enjoy that sneaky pack for yourself! 😉 Hope to bake for you again soon! 🍫 - The HMB team

Posted 2 months ago

“Delicious brownies 😋 went down a treat. Delivered on date specified, packed beautifully .I would recommend them definitely 👌”

Helpful Report

Posted 3 months ago

Thank you for the wonderful review, Lorraine! We’re thrilled you enjoyed the brownies and that delivery and packaging met your expectations. Hope to bake for you again soon! 🍫 - The HMB team

Posted 2 months ago

“This was a gift for apost office which closed down. They loved the brownies”

Helpful Report

Posted 3 months ago

Thank you for the wonderful review, Kathleen! We’re so glad the brownies were loved as a gift. Hope to bake for you again soon! 🍫 - The HMB team

Posted 2 months ago

“I bought a box of brownies as a get well gift for a relative and she was over the moon with the flavours and the quality. I will definitely be buying more as gifts - and maybe some for myself too!”

Helpful Report

Posted 3 months ago

Thank you for the wonderful review, Amanda! We're thrilled the brownies were a hit with the recipient 😊 Hope to bake for you again soon! 🍫 - The HMB team

Posted 2 months ago

“We received these brownies as a gift, what a lovely treat to get in the post. The brownies were absolutely delicious and my mother-in-law said they were easy to order and the delivery was good.”

Helpful Report

Posted 3 months ago

Thank you for the wonderful review, Russell! We’re thrilled you enjoyed the brownies and that the ordering process was easy for your mother-in-law. Hope to bake for you again soon! 🍫 - The HMB team

Posted 2 months ago

“Really lovely brownies. Very tasty and very enjoyable. Also loved by other members of my family”

Helpful Report

Posted 3 months ago

Thank you for the wonderful review, Janet! We’re thrilled to hear the brownies were a hit with you and your family. Hope to bake for you again soon! 🍫 - The HMB team

Posted 2 months ago

“These brownies are so scrumptious, they literally melt in the mouth. I tried 4 different flavours and I can't pick a favourite, they are all so tasty, will definitely be purchasing more 💕”

Helpful Report

Posted 3 months ago

Thank you for the wonderful review, Caroline! We’re thrilled you loved all the flavours 😊 Hope to bake for you again soon! 🍫 - The HMB team

Posted 2 months ago

“Had these before and they were really good. However this batch was dry and grainy. Almost like they weren't fresh. Great packaging and delivery though.”

Helpful Report

Posted 3 months ago

Hi Nicola, Thank you for your review, we appreciate the kind comments on our packaging and delivery process! We’re sorry to hear however, that this batch didn't hit the mark for you. If you’d like, please email office@homemadebrownie.co.uk with your order details and any photos of the batch so we can investigate further. Hope to bake for you again soon! 🍫 - The HMB team

Posted 2 months ago

“We ordered these as a thank you gift for all our employees. The process for bulk order was simple and straighforward and the feedback from employees on the brownies was excellent! They went down extremely well! I would highly recommened The Homemade Brownie Company for your gifts.”

Helpful Report

Posted 3 months ago

Thank you for the wonderful review, Lisa-Jayne! We’re thrilled you found our ordering process to be straightforward and simple and that the brownies were so well received by your team. Hope to bake for you again soon! 🍫 - The HMB team

Posted 2 months ago

“DELICIOUS BROWNIES, OUTSTANDING CUSTOMER SERVICE, WHY GO ANYWHERE ELSE ?”

Helpful Report

Posted 3 months ago

Thank you for the wonderful review, Allison! We’re thrilled you enjoyed the brownies and our appreciate our service 😊 Hope to bake for you again soon! 🍫 - The HMB team

Posted 2 months ago

“Amazing brownies Lovley package very well thought out Easy to order 5 *************”

Helpful Report

Posted 3 months ago

Thank you for the wonderful review, Samantha! We’re thrilled you enjoyed the brownies, loved the packaging, and found ordering easy. Hope to bake for you again soon! 🍫 - The HMB team

Posted 2 months ago

“Yum yum yum!!! A lovely 21st birthday surprise sent to me by my parents at uni!! Myself and my flatmates really enjoyed them!!”

Helpful Report

Posted 3 months ago

Thank you for the wonderful review, Emilia! We’re thrilled you and your flatmates enjoyed the brownies, hope you had a great birthday! 😊 Hope to bake for you again soon 🍫 - The HMB team

Posted 2 months ago

“Excellent brownies. Will definitely be ordering again.”

Helpful Report

Posted 3 months ago

Thank you for the wonderful review, Cathy! We’re thrilled you loved the brownies 😊 Hope to bake for you again soon! 🍫 - The HMB team

Posted 2 months ago

“Bought as a gift, went down a treat! Great customer service with prompt delivery -would recommend.”

Helpful Report

Posted 3 months ago

Thank you for the wonderful review, Jo! We’re thrilled the brownies were a hit as a gift! Hope to bake for you again soon! 🍫 - The HMB team

Posted 2 months ago

“Excellent, fudgy yet surprisingly light, amazing flavour, would highly recommend”

Helpful Report

Posted 3 months ago

Thank you for the wonderful review, Christina! We’re thrilled you enjoyed the texture and flavours of the brownies 😊 Hope to bake for you again soon! 🍫 - The HMB team

Posted 2 months ago

The Homemade Brownie Company is rated 4.9 based on 2,122 reviews