The Homemade Brownie Company Reviews

Name: The Homemade Brownie Company
Address: 2 Peked Mede, Hook
Rating: 4.92

4.9 Rating 2,656 Reviews

98 %

of reviewers recommend The Homemade Brownie Company

Company Reviews

Metrics

4.9

Based on 2,656 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered a box of Brownie Ends as this was my first order and thought I'd get a sample of a few different Brownie flavours. I was a little gutted when I received only 2 different types of brownie but the quality was excellent. I've placed an order for 12 full size brownies, mixed flavours, and can't wait to get stuck in!”

Helpful Report

Posted 1 week ago

“I thought I'd ordered a box of 6 vegan brownies but only 4 we're vegan . My mistake as I didn't look at all the flavours , I just assumed all 6 would be vegan. Delicious none the less 😋”

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Posted 3 weeks ago

“I ordered peanut butter, coffee, salted caramel and hazelnut praline. I was initially surprised and disappointed on how small the brownies where. I took a photo which shows they are the size of my little finger. To be honest I have never seen ones so small but for £2.50, what should I have expected really? They weighed between 57-72g. I suppose when you order online you don't know what you're going to get. I may order again as a treat. They were definitely up there with quality, texture and flavour (have a glass of milk ready 🥛🥰😋 Absolutely delicious. Delivery was fast, packing secure and well presented. Nice company. I would recommend still. Thank you so much.”

Helpful Report

Posted 3 weeks ago

Hi Jennifer, Thank you for your review, we're really pleased you were impressed with the taste and texture of our brownies and would recommend us! Each brownie measures approximately 7cm x 5cm and, whilst our brownies are actually slightly larger than those offered at most leading cafes, we do understand ideal portion sizes vary between customers so all feedback on this is appreciated and considered for future developments 😊 Hope to bake for you again soon! 🍫 - The HMB Team

Posted 10 hours ago

“I have only tried two of the brownies thus far - this request for feedback is far too soon. I thoroughly enjoyed the two I have had They arrived on the day requested, well packaged and in good condition”

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Posted 4 weeks ago

Hi Fiona, Thank you for sharing review, we're really pleased you are enjoyed your brownies 😊 🍫 - The HMB Team

Posted 10 hours ago

“I ordered the edges and they were the most delicious brownies I've eaten in years. First class taste 👌. My only issue would be that the picture used to show the product with a packed full box is not the reality of what you get as the box isn't filled like I expected and not as full as I expected”

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Posted 4 weeks ago

Hi Darren, Thank you for sharing your review, we're delighted to hear you enjoyed the taste of your brownie edges! As our brownies edges are a bargain option, we do state that the edges are loosely bagged in no-frills wrapping. However, we appreciate receiving all feedback so will ensure your comments are shared with our team 😊 🍫 - The HMB Team

Posted 11 hours ago

“I ordered a box of edges and box of six brownies. The edges weren't as nice as I'd hoped as the blondies tasted gritty. However the box of six were really good and we enjoyed them.”

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Posted 1 month ago

Hi Rebecca, Thank you for sharing your review, we're really pleased that you enjoyed your box of 6 brownies! We're sorry to hear you did not enjoy the texture of the blondie edges as much. Thank you for your feedback, we'll ensure it is shared with our team 🍫 - The HMB Team

Posted 1 day ago

“Lovely! Very inclusive options ie vegan and bargain boxes. Very tasty!”

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Posted 2 months ago

Thank you for your great review, Mary! We're delighted you enjoyed the taste of our brownies 😊 🍫 - The HMB Team

Posted 2 days ago

“Lovely freshly made brownies. Securely packaged and a nicely presented gift. Arrived later than anticipated but not a drama. Snickers flavour is fab and I could eat all day long! Blondie Nutella very nice but quite a lot sweeter & would appeal more to a white chocolate lover. I prefererred the darker chocolate flavours. Would definitely buy again.”

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Posted 2 months ago

Hi Sharon, Thank you for your lovely review! We're delighted that you have found some favourites within our range 😊 We cannot wait to bake for you again soon! 🍫 - The HMB Team

Posted 2 weeks ago

“Bought for my husbands birthday and he kindly shared them. They were delicious, beautifully presented and a fabulous variety. Will be ordering again”

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Posted 3 months ago

Hi Naomi, Thank you for your kind review! We're so glad you both enjoyed our brownies, and we hope your husband had a lovely birthday!😊- The HMB Team

Posted 2 weeks ago

“Very disappointed when they were not delivered on the day I asked for.”

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Posted 3 months ago

“Loved the taste of the brownie ends, just wished each flavour was separated! Want to order a full size batch but not sure which flavour was my favourite”

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Posted 3 months ago

“The brownies were delicious, sadly DPD delivered to the wrong house and it took me three days to track them, so disappointed. Absolutely not The Homemade Brownie Company fault, I did report to DPD but got no response!”

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Posted 3 months ago

Hi Sharon, We are so sorry to hear there was a delay to your delivery. All feedback is taken on board so we can continue to improve our service from start to finish! We are glad you enjoyed the brownies once they arrived!🍫 - The HMB Team

Posted 3 weeks ago

“I recently tried a box of brownie edges, and they definitely hit the spot for a solid, reliable treat. These aren't trying to be overly "gourmet" or complex; they are simply good, honest brownies that feel truly homemade. The quality is clear, and the flavor is very tasty. The texture was interesting—not particularly crisp or chewy as you might expect from edges, but substantial and satisfying. I did find the texture a little grainy for my personal preference, but they were still a very enjoyable snack. One small point for improvement: the box arrived without any details on the specific flavors included. While each piece was delicious, it would have been nice to know exactly what varieties I was sampling. If you’re looking for a straightforward, tasty brownie fix, these are a high-quality choice that delivers exactly what it promises.”

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Posted 3 months ago

Hi Matthew, Thank you for your great review! We're really pleased you enjoyed the brownie edges. We aim to include a variety of flavours within each box, however, as our brownie edges are a bargain option of our end-of-tray slices, the flavours will vary depending on what’s available on the day 😊 Hope to bake for you again soon! 🍫 - The HMB Team

Posted 2 months ago

“Yummy brownies, gooey in the middle. Collection was relatively easy in the gated area Nice to support a local business”

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Posted 3 months ago

Hi Lauren, Thank you for your great review, we're delighted that you enjoyed the taste of the brownies so much! 😊 Hope to bake for you again soon! 🍫 - The HMB Team

Posted 3 months ago

“The Brownies are incredible and very moreish but a little on the expensive side. I would definitely buy again but not as often as I would like.”

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Posted 4 months ago

Hi Jenny, Thank you for your review and feedback, we're delighted that you enjoyed the taste of the brownies so much 😊 Hope to bake for you again soon! 🍫 - The HMB Team

Posted 3 months ago

“Really enjoyed the brownies - so moorish- difficult to stop munching!!”

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Posted 4 months ago

Hi Vicki, Thank you for your lovely review! We're delighted that you found the brownies so tasty 😊 Hope to bake for you again soon!🍫 -The HMB Team

Posted 4 months ago

“An absolutely lovely box of brownies I brought for my Mum for Easter. The only thing I would say is that all the brownies had a slightly cinnamon taste from the hot cross bun brownie. It seemed to affect them all. If you don’t like cinnamon then this would put you off.”

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Posted 4 months ago

Hi Kay, Thank you for sharing your review, we're really pleased you enjoyed the Easter brownies! Thank you for your feedback regarding the cinnamon, we always appreciate hearing customer feedback and will share your comments with our team 😊 Hope to bake for you again soon!🍫 -The HMB Team

Posted 4 months ago

“It was a gift . But they enjoyed them . The delivery wasn't good the delivery man put them on the grass instead of in the porch and took a photo of them sitting in the grass . Not impressed.”

Helpful Report

Posted 4 months ago

Hi Fiona, Thank you for sharing your review. We're sorry to hear you were disappointed with the delivery of your order. We strive to provide the best possible all-round ordering experience, so this is disappointing for us to hear. We do advise always dropping us an email at office@homemadebrownie.co.uk as soon as the need arises with these types of queries and feedback, as we're always happy to investigate any issues. If you have any further feedback or questions, please do drop us an email and we'd be happy to help. - Team HMB

Posted 4 months ago

“Very nice brownies for a birthday present.”

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Posted 4 months ago

Hi Justin, Thank you for your review, we're delighted to hear the brownies made a good gift 😊 Hope to bake for you again soon!🍫 -The HMB Team

Posted 4 months ago

“They were lovely apparently. I am the sender and can't order for ourselves as you don't deliver to northern Ireland 😥”

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Posted 5 months ago

Thank you for sharing your review, we're really pleased to hear the brownies were enjoyed! 😊 Whilst we offer delivery across the majority of mainland UK, there are unfortunately some areas that we are currently unable to reach due to restrictions with our chosen courier service. We're sorry for the disappointment and are currently working on finding a solution that makes delivering to these areas both logistically possible and more cost effective, so we can begin offering this service. Thanks again for sharing your feedback - The HMB Team

Posted 4 months ago

The Homemade Brownie Company is rated 4.9 based on 2,656 reviews