The Homemade Brownie Company Reviews

Name: The Homemade Brownie Company
Address: 2 Peked Mede, Hook
Rating: 4.94

4.9 Rating 1,537 Reviews

99 %

of reviewers recommend The Homemade Brownie Company

Company Reviews

Metrics

4.9

Based on 1,537 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The Mixed box of brownies arrived on time and are very tasty. They were very appreciated by the birthday recipient! Recommended!”

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Posted 2 days ago

“My only issue was that you didn’t know which flavour was which but we did buy the bargain box. We don’t like chocolate orange but couldn’t work out which one it was! Rest were lovely though 😊”

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Posted 1 week ago

“I purchased these for my daughter, who said that her brownies were such a lovely surprise from me, and she thought they were all nicely packaged and extremely fresh and tasty too.”

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Posted 1 month ago

“Lovely fresh brownies, thank you.”

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Posted 3 months ago

Thank you for the lovely review, Francis! We're so glad you enjoyed our brownies and we can’t wait to serve you more treats in the future! 🍫😊

Posted 2 months ago

“Purchased these as a treat for my grandson,he loved them.”

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Posted 5 months ago

Thank you for the lovely review, Richard! We're so happy to hear that your grandson loved the brownies. It's always great to bring a smile to someone's face with our treats! 🍫😊

Posted 5 months ago

“Good value tasty brownies but far too sweet for me.”

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Posted 6 months ago

Thank you Dorothy. We are glad to hear you thought our brownies were tasty, we're all about chocolatey delight here so sweetness is our thing! 😊

Posted 6 months ago

“Brownies we're great, delivery not so. We were in the house, noone knocked- just threw over the 6ft back gate. Our 6 dogs use that garden. Not great for a food purchase.”

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Posted 6 months ago

I am glad to hear you enjoyed the brownies Lindsay, we are not so pleased to hear the delivery didn't go as smoothly as we would expect. If you would like to email us some further details, we would be happy to investigate and do our best to rectify this for you.

Posted 6 months ago

“I found your website rather difficult to use as this was a gift for Bournemouth Hospital Jigsaw Unit following my treatment there. It seemed to be more geared up for those purchasing these brownies for themselves. I am over 75 and find technology difficult anyway. However I did hear eventually that the staff got them and said they were very "yummy"! I also didn't receive notification from DPD to say they had been delivered, is this usually the case?”

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Posted 7 months ago

Hi Maureen, I am sorry to hear that you had trouble navigating our website. We are currently working hard behind the scenes to update our website to provide the most user friendly experience possible. In the meantime you are always more than welcome to drop us an email if you require any assistance throughout the ordering process. You certainly should've received notification from DPD to confirm delivery, please do drop us an email and we can investigate this for you. I am glad to hear the recipients enjoyed the brownies nonetheless!

Posted 6 months ago

“They had excellent consistency and the favourite of all was salted caramel flavour, however they became very melty at room temperature and had quite a bitter coco taste. That said they are the best vegan gluten free brownies any of our family have ever had.”

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Posted 9 months ago

“Most of them I liked overall very happy with the taste quality and delivery will re order again 😀”

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Posted 10 months ago

“The brownies themselves are always wonderful but both times I have chosen delivery dates, the brownies have been sent earlier for when I am not around and I’ve had to find someone else to collect them for me. In future I’d suggest not having the choice of delivery date.”

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Posted 11 months ago

“It shows by your marketing that you do not read your own forms .Im Mrs Goddard and i bought a a gift for Mrs Faughey .....say no more.”

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Posted 1 year ago

“Brownies were nice baked perfectly as always however I think the flavours were lacking this time compared to previous purchases. For example the coffee caramel brownie used to be sealed because of the espresso used(and tasted amazing)to stop it seeping into the other brownies. This time it was just in the box with the rest and there was only a very subtle hint of coffee.”

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Posted 1 year ago

Craig thank you for the kind review. Sorry you didn't think the coffee was as strong as normal we haven't changed anything but will keep a close eye to make sure it doesn't happen again.

Posted 1 year ago

“The brownies are delicious, however as they were all packed together, we had to guess which flavour was which as they were not clearly marked”

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Posted 1 year ago

Kathryn thank you for the feedback this is something we will look into.

Posted 1 year ago

“Lovely brownies, even loveier blondies. Maybe slightly on the small side hence the four starr but great they are gluten free.”

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Posted 1 year ago

“Excellent delivery service,cant fault it.extremely well packaged. Lovely tasty brownies,good selection too.only reason it didn’t get 5 stars is that I found the blondie a bit greasy for me.All in all would definitely recommend.”

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Posted 1 year ago

Thank you lesley for a nice review ☺️

Posted 1 year ago

“Lovely brownies , definitely live up to the homemade name . Great delivery & packaging”

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Posted 1 year ago

Thank you Anne for a lovely review ☺️

Posted 1 year ago

“I needed a variety of vegan brownies, delivered on a specific date with a fairly low budget. This order meant all of my requirements and the feedback was that they were very tasty. My only suggested feedback for future was to clearly label the different brownies.”

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Posted 1 year ago

Thank you Sharon for a great review. Will take note on labelling the brownies clearer. 🥰

Posted 1 year ago

“The care they take with the packaging is exceptional. Anyone receiving Brownies as a gift would be very impressed. The cost of products includes postage so no hidden surprises at the end of the ordering process. Delivery is super fast and the Brownies are made with a lot of love and care so the quality is exceptional.”

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Posted 2 years ago

Thank you for a fantastic review ☺️

Posted 2 years ago

“They are delicious but very rich and more like fudge than brownies. It doesn't say how long they will keep.”

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Posted 2 years ago

Helen I’m glad you liked them. It does says on the box the best before and on the ingredients list at the bottom how to store them.

Posted 2 years ago

The Homemade Brownie Company is rated 4.9 based on 1,537 reviews