The Homemade Brownie Company Reviews

Name: The Homemade Brownie Company
Address: Sterling House, Stroudley Road, Basingstoke, Hampshire
Rating: 4.91

4.9 Rating 2,854 Reviews

98 %

of reviewers recommend The Homemade Brownie Company

Company Reviews

Metrics

4.9

Based on 2,854 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My box of a mixed variety chosen by myself arrived in perfect condition but I've only tried one so far - delicious but naturally quite sweet. I'm unsure as to which sort it was as they're not individually labelled, hence the 4-star rating. Thank you, great brownies.”

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Posted 2 days ago

“Nothing against the brownies but too sickly/sweet for me,so gave them away and they were enjoyed by the recipients!”

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Posted 2 weeks ago

“Ordering is quick and easy The brownies are excellent Well packaged The only downside is the portion sizes have got smaller”

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Posted 3 weeks ago

“Enjoyed, bought 3 boxes to share with family members, didn't last 2 days delious.”

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Posted 1 month ago

“Thought the brownies were great although a little rich. I think advertising can be enhanced on the website as I didn’t even know you did vegan options as I would have ordered them as I’m dairy intolerant. Overall very good and will recommend to friends and family”

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Posted 1 month ago

Hi Craig, Many thanks for taking the time to leave us a review and for your feedback regarding our vegan brownies. We will share this with the team to see if we are able to make the availability of our vegan brownies clearer going forward. Best Wishes, 🍫 - The HMB Team

Posted 2 weeks ago

“I ordered a box of Brownie Ends as this was my first order and thought I'd get a sample of a few different Brownie flavours. I was a little gutted when I received only 2 different types of brownie but the quality was excellent. I've placed an order for 12 full size brownies, mixed flavours, and can't wait to get stuck in!”

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Posted 2 months ago

Hi Mike, Thank you so much for your comments. The flavours included in our brownie edges boxes vary depending on what’s available on the day, ensuring a surprise assortment in every box, so we do apologise for any disappointment caused with your initial order. We are delighted that you went on to order a build a box and we really hope you enjoyed these. Best wishes, 🍫 - The HMB Team

Posted 2 months ago

“I thought I'd ordered a box of 6 vegan brownies but only 4 we're vegan . My mistake as I didn't look at all the flavours , I just assumed all 6 would be vegan. Delicious none the less 😋”

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Posted 2 months ago

Hi Kathryn, Many thanks for taking the time and the trouble to leave us a review. I have had a little look into your order for you and I can see that it looks as though you had selected our Bestsellers box rather than our Vegan Bestsellers on this occasion. Please kindly note that all ingredients, allergens and product information are listed for each of our products and can be viewed by clicking on the 'i' in the top right corner of the products on our Flavours page. You can also view this information for each of our brownie gift boxes just underneath the product images. Please don't hesitate to let us know if you need any further assistance and we hope to bake for you again soon. 🍫 - The HMB Team

Posted 1 month ago

“I ordered peanut butter, coffee, salted caramel and hazelnut praline. I was initially surprised and disappointed on how small the brownies where. I took a photo which shows they are the size of my little finger. To be honest I have never seen ones so small but for £2.50, what should I have expected really? They weighed between 57-72g. I suppose when you order online you don't know what you're going to get. I may order again as a treat. They were definitely up there with quality, texture and flavour (have a glass of milk ready 🥛🥰😋 Absolutely delicious. Delivery was fast, packing secure and well presented. Nice company. I would recommend still. Thank you so much.”

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Posted 3 months ago

Hi Jennifer, Thank you for your review, we're really pleased you were impressed with the taste and texture of our brownies and would recommend us! Each brownie measures approximately 7cm x 5cm and, whilst our brownies are actually slightly larger than those offered at most leading cafes, we do understand ideal portion sizes vary between customers so all feedback on this is appreciated and considered for future developments 😊 Hope to bake for you again soon! 🍫 - The HMB Team

Posted 2 months ago

“I have only tried two of the brownies thus far - this request for feedback is far too soon. I thoroughly enjoyed the two I have had They arrived on the day requested, well packaged and in good condition”

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Posted 3 months ago

Hi Fiona, Thank you for sharing review, we're really pleased you are enjoyed your brownies 😊 🍫 - The HMB Team

Posted 2 months ago

“I ordered the edges and they were the most delicious brownies I've eaten in years. First class taste 👌. My only issue would be that the picture used to show the product with a packed full box is not the reality of what you get as the box isn't filled like I expected and not as full as I expected”

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Posted 3 months ago

Hi Darren, Thank you for sharing your review, we're delighted to hear you enjoyed the taste of your brownie edges! As our brownies edges are a bargain option, we do state that the edges are loosely bagged in no-frills wrapping. However, we appreciate receiving all feedback so will ensure your comments are shared with our team 😊 🍫 - The HMB Team

Posted 2 months ago

“I ordered a box of edges and box of six brownies. The edges weren't as nice as I'd hoped as the blondies tasted gritty. However the box of six were really good and we enjoyed them.”

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Posted 3 months ago

Hi Rebecca, Thank you for sharing your review, we're really pleased that you enjoyed your box of 6 brownies! We're sorry to hear you did not enjoy the texture of the blondie edges as much. Thank you for your feedback, we'll ensure it is shared with our team 🍫 - The HMB Team

Posted 2 months ago

“Lovely! Very inclusive options ie vegan and bargain boxes. Very tasty!”

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Posted 4 months ago

Thank you for your great review, Mary! We're delighted you enjoyed the taste of our brownies 😊 🍫 - The HMB Team

Posted 2 months ago

“Lovely freshly made brownies. Securely packaged and a nicely presented gift. Arrived later than anticipated but not a drama. Snickers flavour is fab and I could eat all day long! Blondie Nutella very nice but quite a lot sweeter & would appeal more to a white chocolate lover. I prefererred the darker chocolate flavours. Would definitely buy again.”

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Posted 4 months ago

Hi Sharon, Thank you for your lovely review! We're delighted that you have found some favourites within our range 😊 We cannot wait to bake for you again soon! 🍫 - The HMB Team

Posted 2 months ago

“Bought for my husbands birthday and he kindly shared them. They were delicious, beautifully presented and a fabulous variety. Will be ordering again”

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Posted 5 months ago

Hi Naomi, Thank you for your kind review! We're so glad you both enjoyed our brownies, and we hope your husband had a lovely birthday!😊- The HMB Team

Posted 2 months ago

“Very disappointed when they were not delivered on the day I asked for.”

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Posted 5 months ago

“Loved the taste of the brownie ends, just wished each flavour was separated! Want to order a full size batch but not sure which flavour was my favourite”

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Posted 5 months ago

“The brownies were delicious, sadly DPD delivered to the wrong house and it took me three days to track them, so disappointed. Absolutely not The Homemade Brownie Company fault, I did report to DPD but got no response!”

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Posted 5 months ago

Hi Sharon, We are so sorry to hear there was a delay to your delivery. All feedback is taken on board so we can continue to improve our service from start to finish! We are glad you enjoyed the brownies once they arrived!🍫 - The HMB Team

Posted 2 months ago

“I recently tried a box of brownie edges, and they definitely hit the spot for a solid, reliable treat. These aren't trying to be overly "gourmet" or complex; they are simply good, honest brownies that feel truly homemade. The quality is clear, and the flavor is very tasty. The texture was interesting—not particularly crisp or chewy as you might expect from edges, but substantial and satisfying. I did find the texture a little grainy for my personal preference, but they were still a very enjoyable snack. One small point for improvement: the box arrived without any details on the specific flavors included. While each piece was delicious, it would have been nice to know exactly what varieties I was sampling. If you’re looking for a straightforward, tasty brownie fix, these are a high-quality choice that delivers exactly what it promises.”

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Posted 5 months ago

Hi Matthew, Thank you for your great review! We're really pleased you enjoyed the brownie edges. We aim to include a variety of flavours within each box, however, as our brownie edges are a bargain option of our end-of-tray slices, the flavours will vary depending on what’s available on the day 😊 Hope to bake for you again soon! 🍫 - The HMB Team

Posted 4 months ago

“Yummy brownies, gooey in the middle. Collection was relatively easy in the gated area Nice to support a local business”

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Posted 6 months ago

Hi Lauren, Thank you for your great review, we're delighted that you enjoyed the taste of the brownies so much! 😊 Hope to bake for you again soon! 🍫 - The HMB Team

Posted 5 months ago

“The Brownies are incredible and very moreish but a little on the expensive side. I would definitely buy again but not as often as I would like.”

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Posted 6 months ago

Hi Jenny, Thank you for your review and feedback, we're delighted that you enjoyed the taste of the brownies so much 😊 Hope to bake for you again soon! 🍫 - The HMB Team

Posted 6 months ago

The Homemade Brownie Company is rated 4.9 based on 2,854 reviews