The Homemade Brownie Company Reviews

Name: The Homemade Brownie Company
Address: 2 Peked Mede, Hook
Rating: 4.94

4.9 Rating 1,506 Reviews

99 %

of reviewers recommend The Homemade Brownie Company

Company Reviews

Metrics

4.9

Based on 1,506 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Anonymous

Anonymous // 01/01/2019

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“The homemade brownie company were wonderful when I'd made a mistake when selecting my delivery date and pulled out all the stops to provide brownies in time for a birthday. I didn't taste them but they looked beautiful.”

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Posted 2 years ago

Karen thank you very much for a great review. We are so pleased we managed to rectify the mistake easily for you.

Posted 2 years ago

“Irresistible Brownies, arrived exactly when needed thank you!”

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Posted 2 years ago

Jade thank you for a great review.

Posted 2 years ago

“Very tasty and well received when sent as a gift.”

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Posted 2 years ago

Thank you for a lovely review Dawn.

Posted 2 years ago

“Absolutely stunning! I ordered a stack of Brownies for my daughters birthday and was not disappointed. The look and taste was amazing! Delivery on time and customer support great! Would definitely recommend you give this business a try! Delicious.”

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Posted 2 years ago

Alison thank you for such a wonderful review. So pleased you all enjoyed them.

Posted 2 years ago

“Bought for friends after I had some given to me, superb!”

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Posted 2 years ago

Thank you very much Hilary for a superb review.

Posted 2 years ago

“The best brownies we have had and wonderful customer service!”

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Posted 2 years ago

Lucy thank you for a 5star review and great feedback.

Posted 2 years ago

“Recommended by a friend, really easy to order, great range of products and value for money, delivered on time and really tasty! Would definitely order again!”

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Posted 2 years ago

Thank you for a lovely review Rachel so pleased you enjoyed them.

Posted 2 years ago

“Easy to order, Fast delivery and tastes amazing! 5 star service from start to finish.”

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Posted 2 years ago

Karly thank you for an awesome review.

Posted 2 years ago

“The vegan brownies were a gift so I haven't sampled them. The recipient loved them and hadn't realised they were vegan, his wife is vegan and they were to share! Great service, great product - would definitely recommend and use again.”

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Posted 2 years ago

Thank you very much for a lovely review Trish. Glad they were well received.

Posted 2 years ago

“Ordered a box of double chocolate brownies for my grandson as a 'brain food' treat in his exams! He pronounced them delicious. The brownies are beautifully packed and delivered as ordered.”

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Posted 2 years ago

Rosemary thank you for a very kind review. Hope they help with the exams.

Posted 2 years ago

“This was my first order with the Homemade Brownie Company who were recommended to me by a friend. Ordering was easy and I opted to collect my order direct. I was warmly greeted and my order was brought to me as I sat in my car. The brownies are delicious and very moorish with a good selection of flavours. I would certainly not hesitate to order again.”

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Posted 2 years ago

Marina thank you so much for a wonderful review ☺️

Posted 2 years ago

“amazing customer service have ordered many times 100 % recommend”

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Posted 3 years ago

Thank you so much Karen so pleased you feel we look after you well ☺️

Posted 2 years ago

“Consistently very good! Always a great treat 😊🌸”

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Posted 3 years ago

Ellen thank you for an amazing review ☺️

Posted 2 years ago

“The brownies were absolutely delicious as always and the DPD delivery service makes it so simple.”

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Posted 3 years ago

Thank you Cass for a great review ☺️

Posted 2 years ago

“Not value for money not worth half the price ..tasted nice but very small”

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Posted 3 years ago

Thanks for the feedback, Julie. I've had a look at your order and can see that you ordered our smallest box and also upgraded to DPD's (rather expensive) Saturday service, which means half of what you paid for was DPD delivery. Unfortunately, DPD shipping costs the same regardless of box size so you do end up paying for more delivery and less product than we'd like on the smaller boxes I'm afraid. We always monitor feedback on the size of the brownies - we occasionally have customers say they would prefer bigger ones and occasionally others say they're too big! As it stands most customers tell us that a 70-75g brownie is about the right portion size and we tend to agree, but we'll keep monitoring feedback and are completely open to changing it if that's what the majority of customers want. Thanks again for the feedback.

Posted 3 years ago

“Having had some of these brownies myself (they are so scrummy - there are no words!!) I sent some to a client as a thank you with a personalised note - the popped the note in with the order for me - send out and I got dpd notifications of when my order was dispatched and tracking details so I could let my client know that she had a 'surprise' arriving. Excellent service, terrific value, fabulous brownies - I would recomend anyone send some today to someone -just to make their day!!”

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Posted 3 years ago

Wow thank you so much for a fabulous review Ainslie.

Posted 2 years ago

“I don’t receive the brownies I just pay for them, they’re a gift for my son and his family every month and so far they’ve been pleased with the variety of flavours they get. If they didn’t enjoy them I would cancel the subscription. We’ll done Homemade Brownies Company…”

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Posted 3 years ago

Karen thank you so much for purchasing the subscription, its lovely to hear your family enjoy them.

Posted 2 years ago

“The best Brownies I've ever tasted. All my guests agreed too! They didn't last very long as everyone enjoyed them! Great service, Laura answered questions for me when my Internet was down! Delivery arrived on time with excellent tracking! All in all fantastic!! Just wish I could eat them everyday but my waistline wouldn't approve! Wickedly good!! Thanks for making it a birthday celebration to remember!”

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Posted 3 years ago

Pip thank you so much for such a wonderful review. I'm so pleased they went down a treat.

Posted 2 years ago

“The service and quality of the actual brownies you get from Homemade Brownie Company 10/10. They are truly scrumptious (obviously) but the actual service you get regarding the order process and courier delivery is tip top and my clients are always thrilled to get them. :)”

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Posted 3 years ago

Heidi thank you so much for a fantastic review. We are so pleased your clients enjoy them.

Posted 2 years ago

“Delicious!”

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Posted 3 years ago

Thank you Rebecca for a fab review.

Posted 2 years ago

The Homemade Brownie Company is rated 4.9 based on 1,506 reviews