The Homemade Brownie Company Reviews

Name: The Homemade Brownie Company
Address: 2 Peked Mede, Hook
Rating: 4.92

4.9 Rating 2,124 Reviews

98 %

of reviewers recommend The Homemade Brownie Company

Company Reviews

Metrics

4.9

Based on 2,124 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very disappointed the brownies were very dry.”

Helpful Report

Posted 1 month ago

Hi Elizabeth, Thank you for the feedback. Sorry these weren't quite to your taste. We always aim for fudgy, moist brownies so this is very unusual feedback for us to receive. If you'd like to send some pictures and more information across to us at office@homemadebrownie.co.uk, we would be happy to investigate this further to ensure everything is up to spec. - The HMB Team

Posted 1 month ago

“They were a surprise gift for a friend who loved them. The only thing was that part of the name was not printed on the label. On the copy I was emailed, it was there, but on the actual address label, it was not added.”

Helpful Report

Posted 1 month ago

Hi There, Thank you for your review, so glad your friend loved the brownies! Sorry to hear there was an error on the shipping label. Printing these labels is automated so the details left at checkout should've been automatically transferred onto the label. If you'd like to email us at office@homemadebrownie.co.uk, we can check this for you 😊 Hope to bake for you again soon! 🍫 - The HMB Team

Posted 1 month ago

“Absolutely lovely , so full of flavour. Received well packaged & delivery on time. So glad I found you as my daughter had her own festive box of treats. Thank you recommend & will be ordering again xx”

Helpful Report

Posted 1 month ago

Hi Denise, Thank you for the lovely review! It's great to hear you enjoyed the overall experience and that the brownies were a hit 😊 Hope to bake for you again soon! 🍫 - The HMB Team

Posted 1 month ago

“Oh my goodness these Brownies are spectacular 😋 It's my first order and it arrived promptly, even taking account of Christmas postal insanity, was beautifully packaged and secure. I chose coffee caramel, raspberry blondie, gingerbread blondiie and triple chocolate All absolutely delish 😋 My favourite is coffee caramel 😋 💕 totally amazing flavour and very moreish 😋 and a new discovery to me too I feel a second order will definitely be on the top of my "To Do List" in the New Year. I would wholeheartedly recommend everyone to try them 😋💖 So delighted 🙌🏻 I discovered The Homemade Brownie Company 🎉🥳”

Helpful Report

Posted 1 month ago

Hi Bridget, Thank you for the glowing review! We’re so glad your first order was so well received, good choices on the flavours too! 😋 Hope to bake for you again soon! 🍫 - The HMB Team

Posted 1 month ago

“The brownies were delicious! I will definitely be ordering more! I would highly recommend the vegan and Im not even vegan!”

Helpful Report

Posted 1 month ago

“I ordered the last day you could get deliveries for Christmas Eve on the 22/12 and I didn't hold my breath that they would arrive but by some Christmas miracle they did and I'm so grateful as they were our pudding at my friend's house.... they were enjoyed by all .. .thank you Laura and team!!”

Helpful Report

Posted 1 month ago

Hi Jennifer, Thank you for the great review! We really appreciated you sharing your experience and are glad we were able to provide pudding 😋 Hope to bake for you again soon! 🍫 - The HMB Team

Posted 1 month ago

“Tasty. Good value. Good delivery.”

Helpful Report

Posted 1 month ago

Hi Anna, Thank you for the great review! So glad you enjoyed the brownies 😊 Hope to bake for you again soon! 🍫 - The HMB Team

Posted 1 month ago

“The best brownies ever!! Great service too.”

Helpful Report

Posted 1 month ago

Hi Stella, Thank you for the amazing 5-star review! We're thrilled you loved the brownies and appreciated the service 😊 Hope to bake for you again soon! 🍫 - The HMB Team

Posted 1 month ago

“Ordered for first time,the best I've tasted and I've tried four different brownies companies and none come close,they were delivered in three days of order,wel packed,give them a go you won't be disappointed.”

Helpful Report

Posted 1 month ago

Hi George, Thank you for the amazing 5-star review! We’re thrilled you loved the brownies and appreciated their packaging too 😊 Hope to bake for you again soon! 🍫 - The HMB Team

Posted 1 month ago

“Amazing always”

Helpful Report

Posted 1 month ago

Hi Gwenno, Thank you for the 5-star review! We're so glad the brownies are consistently hitting the mark for you 😊 Hope to bake for you again soon! 🍫 - The HMB Team

Posted 1 month ago

“After receiving a box from a supplier for Christmas, couldn't believe they were all gluten free and coming from a family that has Coeliac's, these were absolutely devine and had to purchase some for ourselves. Delicious!”

Helpful Report

Posted 1 month ago

Hi Jane, Thank you for the brilliant 5-star review! We’re thrilled the brownies were a hit for your family. We really appreciate you sharing your experience and are so glad to have been able to cater for those who are gluten free too 😊 Hope to bake for you again soon! 🍫 - The HMB Team

Posted 1 month ago

“I bought 3 boxes for presents for friends and family and I have had nothing but positive feedback from everyone saying how good they were so I will definitely be ordering more in the future”

Helpful Report

Posted 1 month ago

Hi Samantha, Thank you for the brilliant review! We’re thrilled to hear the brownies were a hit and that you’ll be ordering more in the future. We very much appreciate you sharing your feedback. Kind regards, The Homemade Brownie Company Team

Posted 1 month ago

“Absolutely delighted with the Brownies, they were delicious”

Helpful Report

Posted 1 month ago

Hi Lorraine, Thank you for the lovely review! We’re thrilled you were delighted with the brownies. Thanks again! Kind regards, The Homemade Brownie Company Team

Posted 1 month ago

“Brought as a present apparently they were delicious, which means that I will be sending to other people”

Helpful Report

Posted 1 month ago

Hi Sarah, Thank you for the lovely review! We’re thrilled the brownies were a hit as a present, and that you’ll be sending them to others too. We look forward to hearing again! Kind regards, The Homemade Brownie Company Team

Posted 1 month ago

“Bought as a gift. Not the flavours I had picked. Which was very disappointing. If flavours weren’t available I think I should have been told. I wanted a full variety”

Helpful Report

Posted 1 month ago

Hi Vanessa, Thanks for the feedback. Please do send us details of your issue to office@homemadebrownie.co.uk. According to our records the box packed for your order is exactly as ordered so we would be grateful for clarification of where the mis-match was. As soon as we have details we will of course investigate straightaway for you. Kind Regards, The Homemade Brownie Company Team

Posted 1 month ago

“Excellent choice of brownies and delivered before Christmas which was fantastic, thank you. These were a gift and the recipients were delighted.”

Helpful Report

Posted 1 month ago

Hi Stacy, Thank you for the lovely review! We’re so glad the brownies were a hit and that they arrived in time for Christmas. It’s wonderful to hear the recipients were delighted with the gift. Kind regards, The Homemade Brownie Company Team

Posted 1 month ago

“Excellent service and fab product”

Helpful Report

Posted 1 month ago

Hi Marie, Thank you for the lovely review! We’re thrilled you loved the brownies. We really appreciate you choosing us and look forward to baking for you again soon. Kind regards, The Homemade Brownie Company Team

Posted 1 month ago

“These were amazing, delivered as promised.”

Helpful Report

Posted 1 month ago

Hi Michelle, Thank you for the fantastic review! We’re thrilled the brownies hit the mark. We really appreciate you choosing us and look forward to baking for you again soon. Kind regards, The Homemade Brownie Company Team

Posted 1 month ago

“An excellent service would highly recommend, packaged beautifully and my daughter said they tasted amazing. Would definitely order again !”

Helpful Report

Posted 1 month ago

Hi Karen, Thank you for the lovely review! We’re thrilled you and your daughter enjoyed the brownies and that the packaging impressed. We’d love to have you both order again soon. Kind regards, The Homemade Brownie Company Team

Posted 1 month ago

“Awesome brownies and exceptional customer service A slight hitch when i added the delivery address and it was dealt with immediately fantastic will definitely use again”

Helpful Report

Posted 1 month ago

Hi Blake, Thank you for the lovely review! We’re thrilled you enjoyed the brownies and that the ordering hiccup was sorted quickly for you. We’d love to hear from you again soon. Kind regards, The Homemade Brownie Company Team

Posted 1 month ago

The Homemade Brownie Company is rated 4.9 based on 2,124 reviews