The Hamilton Pen Company Reviews

Name: The Hamilton Pen Company
Address: Unit 10 Trident Park, Poseidon Way,, Warwick
Rating: 4.90

4.9 Rating 3,181 Reviews

98 %

of reviewers recommend The Hamilton Pen Company

4.9

Based on 3,181 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Hamilton Pen Company:

Hamilton Pens is a UK based online store for Pens, Pencils, Refills, Journals and Accessories of all kinds.

We stock a wide range of brands which is growing literally on a daily basis, so you can bet that we have you covered!

We offer free first class shipping on all orders over £20 in the UK and have no limits on how small or large your order is. Each one is as important as the last and will be processed swiftly and with great care.

Keep writing!

Visit Website

Phone:

01926 962765

Email:

info@hamiltonpens.com

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The Hamilton Pen Company 5 star review on 25th April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Dear Hamilton Pen Company I have given three stars because I received Red Lammy cartridges instead of orange as I had ordered and you can check this on the invoice which was emailed to me. I can see that you do not have orange in stock and will have to wait which is a little annoying since they were obivously in stock at time of purchase. Other than that I think the service was speedy and you would have received 5 had the ordered been properly completed but it's okay. We're human.”

Helpful Report

Hi there. I'm sorry for our error. We will post a pack of Orange to you tomorrow free of charge. We have plenty stock.

“Thank you for excellent products and service.”

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“It's the first time I've purchased a pen from Hamiltons, ordering was straight forward online & the transaction was trouble free. The price of the pen I'd ordered was very competitive & delivery was free of charge. The pen arrived suitably packaged & in damaged.”

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“Purchases arrived as described promply. Price was competitive.”

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“Very helpful and extremely knowledgeable”

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“They are good. But unfortunately I had customs fees and it doubled the price so I will not shop in uk anymore.”

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“Bought an ink I've wanted for ages. Arrived quickly and well paced. Never had any problems.One of my fav shops. Many thanks.”

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“A1+++++++++++”

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“Excellent service, great price and received item quickly.”

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“Love it, highly recommended”

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“I have found the company very efficient. The catridges are excellent and also work without any difficulties. I use them in a Moleskine fountain pen.”

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“I received a Cross pen refill which was the wrong one for my pen . I returned it immediately and Hamilton sent the coreect one by return.”

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“Smooth delivery to Finland even went through customs and had to pay tariffs”

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“A great selection at very reasonable prices. Delivery was very fast. I am very happy and will be using again. Thank you”

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“Beautifully packaged and very quick delivery, thank you very much indeed.”

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“Excellent service. Quick response. Good advice. New navahlur eclipse pen dry started until nib section and converter cleaned and flushed through. Note the doodlebud swarf problem at nib cover has now been fixed in manufacturing.”

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“I've made several orders at The Hamilton Pen Company and never had an issue with any of them. They arrived next day, as promised. Goods were exactly as ordered - great service!”

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“Asked about a refill for a Cross Edge, which I was unable to resource locally. I was able to receive the correct product on advice from your company, which arrived at time stated.”

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“Efficient and quick delivery.”

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“I was having some difficulty finding a rollerball refill for an old Waterman. I had a chat on the 'phone and sent a photo against a ruler for scale; result.... rapid receipt of a perfect twin pack at a reasonable price. I am a very satisfied customer!”

Helpful Report

The Hamilton Pen Company is rated 4.9 based on 3,181 reviews