The Golf Shop Online Reviews

Name: The Golf Shop Online
Address: GSO Warehouse, Cofton Road, Marsh Barton Industrial Estate, Exeter
Rating: 4.86

4.9 Rating 8,691 Reviews

96 %

of reviewers recommend The Golf Shop Online

4.9

Based on 8,691 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Phone:

01392 301760

Location:

GSO Warehouse, Cofton Road, Marsh Barton Industrial Estate
Exeter
EX28QW

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The Golf Shop Online 5 star review on 28th February 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I made a mistake and ordered the wrong size case for my compact powercaddy. I asked for an exchange and the company did everything for me. They organised the return and reordered the correct size for me. I received my goods within days, in time for Christmas. Many thanks. I would highly recommend this company.”

Helpful Report

Posted 1 year ago

Hi, thank you for your kind feedback. We're pleased we could help with the exchange and ensure you received the correct item in time for Christmas. We hope to see you again at TGSO.

Posted 1 year ago

“Excellent service and product thanks”

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Posted 1 year ago

Hi Dale, thank you for your feedback. We're glad you're happy with both the service and the product. Wishing you a good season of golf ahead.

Posted 1 year ago

“I’m very pleased with the service from them as the jacket I ordered was out of stock in the colour I had chosen they phoned me to advise and had the new colour I chose delivered the next day. Great personal service!”

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Posted 1 year ago

Hi, thank you for your kind feedback. We're pleased to hear you were happy with the service and the quick delivery. We always aim to provide personal service to ensure you're satisfied. Wishing you a good season of golf ahead.

Posted 1 year ago

“Good service good products”

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Posted 1 year ago

Hi Neil, thank you for your feedback. We're glad to hear you're happy with both our service and products. Wishing you a good season of golf ahead.

Posted 1 year ago

“Very good quick delivery and good customer service 5*”

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Posted 1 year ago

Hi Claire, thank you for your review. We're delighted to hear you had a positive experience with our delivery and customer service. We hope to see you again at TGSO.

Posted 1 year ago

“Excellent service and brilliant jumper”

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Posted 1 year ago

Hi Danielle, thank you for your review. We're glad that you are happy with your recent purchase and the service received. We hope to see you again at TGSO.

Posted 1 year ago

“Very efficient service & good quality product.”

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Posted 1 year ago

Hi Tracey, thank you for your feedback. We're delighted to hear that you were pleased with both our service and the quality of the product. We hope to see you again at TGSO!

Posted 1 year ago

“Delighted with my purchase and also that the Golf Shop Online matched the price with another website as promised. Delivery was swift, communication excellent throughout and my husband loved his new Callaway waterproof trousers.”

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Posted 1 year ago

Hi Christine, thank you for your lovely feedback. We're so pleased to hear that your husband is happy with his new Callaway waterproof trousers and that our price match was to your satisfaction. It's great to know our communication and delivery met your expectations. We hope to see you again at TGSO!

Posted 1 year ago

“I have ordered several items from the golf shop online. They are always of excellent quality, arrive on time, and are well packaged. I will continue to use them. They are miles better than Amazon.”

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Posted 1 year ago

Hi David, thank you for your kind words. We're thrilled to hear you've been happy with the quality and service. We truly appreciate your continued support and look forward to serving you again. Thank you for choosing us, and we hope to see you again at TGSO!

Posted 1 year ago

“Great product, great price, delivered exactly when stated.”

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Posted 1 year ago

Hi Lisa, thank you for your review. We're pleased to hear that you're happy with the product and service. We hope to see you again at TGSO.

Posted 1 year ago

“Just the ticket !”

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Posted 1 year ago

Hi Michael, thank you for your review. We're glad to hear everything was just right for you. We hope to see you again at TGSO.

Posted 1 year ago

“Excellent service would use again”

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Posted 1 year ago

Hi Derek, thank you for your kind words. We look forward to serving you again in the future. Wishing you a good season of golf ahead.

Posted 1 year ago

“Excellent.”

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Posted 1 year ago

Hi, thank you for your positive feedback. We’re pleased to know you had an excellent experience with us. Thank you for choosing us, and we hope to see you again at TGSO!

Posted 1 year ago

“JUMPER WAS GREAT”

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Posted 1 year ago

Hi Sandra, thank you for your feedback. We're glad to hear that you’re pleased with the jumper. We hope it serves you well. Thank you for choosing TGSO, and we hope to see you again!

Posted 1 year ago

“Easy to find the options and to order the shoes. Very pleased with them in all respects.”

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Posted 1 year ago

Hi Paul, thank you for your feedback. I'm glad to hear you found the ordering process straightforward and are pleased with the shoes. We hope to see you again at TGSO!

Posted 1 year ago

“Excellent product and service - bought Ping over trousers for my husband - he's says they're excellent!! Good quality and fit.Would use this company again ,very pleased!”

Helpful Report

Posted 1 year ago

Hi Beverley, thank you for your kind feedback. We're delighted to hear your husband finds the Ping over trousers excellent in quality and fit. We're glad you were pleased with our service and look forward to serving you again. Wishing you a good season of golf ahead.

Posted 1 year ago

“Excellent product at a great price”

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Posted 1 year ago

Hi Derek, thank you for your feedback. We're glad you're pleased with the product and price. We hope to see you again at TGSO.

Posted 1 year ago

“Ordered a pair of Ecco LT1 shoes in Black. There were no such shoes at my Pro Shop until March '25 being out of stock at Ecco. Transaction went perfectly. Fast response, item very good price. Would recommend,”

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Posted 1 year ago

Hi William, thank you for your feedback. We're pleased to hear the transaction went smoothly and that you're happy with your Ecco shoes. Hope you enjoy your golf this season.

Posted 1 year ago

“Really pleased with the service as always. Bought a water proof trolley bag & like the colour & design,”

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Posted 1 year ago

Hi Fred, thank you for your feedback. We're glad you're pleased with the service and your new waterproof trolley bag. Wishing you a good season of golf ahead.

Posted 1 year ago

“Order received quickly and well packaged. Pleased with the service and would use this company again.”

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Posted 1 year ago

Hi, thank you for your feedback. We're pleased to hear that you were satisfied with the service and packaging. We look forward to serving you again at TGSO!

Posted 1 year ago

The Golf Shop Online is rated 4.9 based on 8,691 reviews