The Golf Shop Online Reviews

Name: The Golf Shop Online
Address: GSO Warehouse, Cofton Road, Marsh Barton Industrial Estate, Exeter
Rating: 4.86

4.9 Rating 9,847 Reviews

97 %

of reviewers recommend The Golf Shop Online

4.9

Based on 9,847 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Phone:

01392 301760

Location:

GSO Warehouse, Cofton Road, Marsh Barton Industrial Estate
Exeter
EX28QW

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The Golf Shop Online 5 star review on 14th April 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered a new battery for my motor caddy. Very competitive price compared to othe sites! Battery arrived very quickly with the standard delivery & in very good condition. Would highly recommend!”

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Posted 2 months ago

Hi Matthew, thank you for your review. We're pleased you were happy with the price and that your battery arrived quickly and in good condition. It’s great to hear everything went smoothly and we appreciate your recommendation. Thank you for your feedback and we hope to see you again at TGSO.

Posted 2 months ago

“All good , but as per there T & C's be prepared to wait as delivery is up to 7 working days. Hasn't stopped me returning.”

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Posted 2 months ago

Hi, thank you for your review. We're pleased to hear everything went well with your order and that you’re still happy to shop with us. Thank you for your feedback and we hope to see you again at TGSO.

Posted 2 months ago

“Great service and quick delivery.”

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Posted 2 months ago

Hi Bruce, thank you for your review. We're pleased to hear you were happy with the service received and the quick delivery. Thank you for your feedback and we hope to see you again at TGSO.

Posted 2 months ago

“Ordered 2 new golf bags. Best price, delivered on time, tracked delivery. Have used before and would use again.”

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Posted 2 months ago

Hi Gary, thank you for your review. We're pleased to hear you were happy with the price, tracked delivery, and that your golf bags arrived on time. Thank you for your continued support and we hope to see you again at TGSO.

Posted 2 months ago

“Excellent service There was a problem with the bsg I bought for my son and they were very helpful and quick to get it resolved.”

Helpful Report

Posted 2 months ago

Hi, thank you for your review. We're pleased to hear you were happy with the service and that the issue with the bag was resolved quickly and helpfully. Thank you for your feedback and we hope to see you again at TGSO.

Posted 2 months ago

“Easy to use website, always good customer service.”

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Posted 2 months ago

Hi Chris, thank you for your review. We're pleased to hear you find the website easy to use and that you always receive good customer service. Thank you for your continued support and we hope to see you again at TGSO.

Posted 2 months ago

“Easy to order and delivered on time”

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Posted 2 months ago

Hi Peter, thank you for your review. We're pleased to hear you found the ordering process easy and that your delivery arrived on time. We hope to see you again at TGSO.

Posted 2 months ago

“Prompt and excellent service, thank you.”

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Posted 2 months ago

Hi Alexander, thank you for your review. We're glad to hear the service was prompt and met your expectations. Thank you for your feedback and we hope to see you again at TGSO.

Posted 2 months ago

“Nice easy ordering process and got a nice discount code to use on the products purchased!”

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Posted 2 months ago

Hi Lee, thank you for your review. We're pleased to hear you found the ordering process easy and that you were able to make use of a discount code on your purchase. Thank you for your feedback and we hope to see you again at TGSO.

Posted 2 months ago

“Very good service”

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Posted 2 months ago

Hi Derek, thank you for your review. We're pleased to hear you were happy with the service received. Thank you for your feedback and we hope to see you again at TGSO.

Posted 2 months ago

“I was in Exeter and called to see if I could look at a few golf bags. They were very obliging and I was able to see the three bags I wanted to have a look at. I bought one and it was posted to me in Scotland and arrived a couple of days later.”

Helpful Report

Posted 2 months ago

Hi Trevor, thank you for your review. We're pleased to hear the team were able to help when you visited in Exeter and that you could view the golf bags you were interested in. It’s great to know your chosen bag was delivered quickly to Scotland. Thank you for your feedback and we hope to see you again at TGSO.

Posted 2 months ago

“All good. Good choice and prices. Great service.”

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Posted 2 months ago

Hi John, thank you for your review. We're pleased to hear you were happy with the product choices, prices, and the service received. Thank you for your feedback and we hope to see you again at TGSO.

Posted 2 months ago

“Despite not being able to buy online when I rang to order Golf online were very helpful and the jacket we ordered arrive within two days!!! A second jacket was ordered after the first one became a favourite item to wear casually and on the golf course”

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Posted 2 months ago

Hi Fran, thank you for your review. We're pleased to hear you received helpful service over the phone and that your jacket arrived quickly. It's great to know it’s become a favourite both casually and on the golf course, and that you went on to order a second one. Thank you for your feedback and we hope to see you again at TGSO.

Posted 2 months ago

“Excellent value and customer service”

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Posted 2 months ago

Hi Neil, thank you for your review. We're pleased to hear you were happy with the value and customer service received. Thank you for your feedback and we hope to see you again at TGSO.

Posted 2 months ago

“Easy to use system. Always informed on tracking.. Good results.. Recomended.”

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Posted 2 months ago

Hi Ronald, thank you for your review. We're pleased to hear you found the system easy to use and that you were kept well informed with tracking updates, along with good results. Thank you for your feedback and we hope to see you again at TGSO.

Posted 2 months ago

“Easy check out and purchase process with shoes on time!!”

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Posted 2 months ago

Hi James, thank you for your review. We're pleased to hear you found the checkout and purchase process easy and that your shoes arrived on time. Thank you for your feedback and we hope to see you again at TGSO.

Posted 2 months ago

“Item received as expected, but the next day delivery, which sometimes needs to be paid for is a waste of time as it doesn’t arrive when expected and a refund has to be issued by the sender. Otherwise reasonable service.”

Helpful Report

Posted 2 months ago

Hi Richard, Thanks for taking the time to leave your review, we really appreciate the feedback. We’re glad to hear that you were happy with the overall service. In terms of next-day delivery, we use DPD for this service, which is generally very reliable. However, on rare occasions, delays can occur within their network, which are unfortunately outside of our direct control. When this does happen, we always do our best to help by tracking orders closely, liaising with the courier, and making sure customers are not out of pocket by issuing refunds where appropriate. We do appreciate your comments and will continue working closely with our delivery partners to keep service as smooth as possible. Kind Regards Julia The Golf Shop Online

Posted 2 months ago

“Good service”

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Posted 2 months ago

Hi Joan, thank you for your review. We're pleased to hear you were happy with the service received. Thank you for your feedback and we hope to see you again at TGSO.

Posted 2 months ago

“Great service, prompt delivery.”

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Posted 2 months ago

Hi James, thank you for your review. We're pleased to hear you were happy with the great service and prompt delivery. Thank you for your feedback and we hope to see you again at TGSO.

Posted 2 months ago

“Great value and a speedy delivery. All round, a great service.”

Helpful Report

Posted 2 months ago

Hi, thank you for your review. We're pleased to hear you found great value, speedy delivery, and an all-round good service. Thank you for your feedback and we hope to see you again at TGSO.

Posted 2 months ago

The Golf Shop Online is rated 4.9 based on 9,847 reviews