The Golf Shop Online Reviews

Name: The Golf Shop Online
Address: GSO Warehouse, Cofton Road, Marsh Barton Industrial Estate, Exeter
Rating: 4.86

4.9 Rating 6,455 Reviews

97 %

of reviewers recommend The Golf Shop Online

4.9

Based on 6,455 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Phone:

01392 301760

Location:

GSO Warehouse, Cofton Road, Marsh Barton Industrial Estate
Exeter
EX28QW

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The Golf Shop Online 5 star review on 27th March 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered Footjoy socks in black and received them in grey! Not great!!!”

Helpful Report

Posted 4 months ago

Hi David, thank you for letting us know about the issue with your order. We apologise for the mix-up. Please note that we have a 60-day return policy, and we'd be happy to assist. Kindly email customerservices@thegolfshoponline.co.uk with the details, and we will certainly help you out. We hope to see you again at TGSO!

Posted 4 months ago

“Excellent discounts on a range of items, really speedy refund following return of unwanted items, would use again and recommend”

Helpful Report

Posted 4 months ago

Hi Phil, thank you for your kind words! We're delighted you appreciated our discounts and efficient returns process. We hope to see you again at TGSO!

Posted 4 months ago

“I had reason to return some golf shoes under warranty because they were leaking. The service i received was quick, friendly, efficient and provided me with new shoes within 10 days. Excellent service”

Helpful Report

Posted 4 months ago

Hi Edward, thank you for your kind words! We're pleased to hear that you found our service quick, friendly, and efficient in resolving the issue with your shoes. It's great to know we could provide a smooth experience for you. Thank you for choosing us, and we hope to see you again at TGSO!

Posted 4 months ago

“Have bought from Golf Shop before. The quality of clothes are lovely and the sizes are very true. They are always keeping you updated with delivery. Excellent customer service 👌”

Helpful Report

Posted 4 months ago

Hi Richard, thank you for sharing your feedback! We're delighted to hear that you've had such positive experiences with us and that our clothing quality, sizing accuracy, and delivery updates meet your expectations. Your support is greatly appreciated. Thank you for choosing us, and we hope to see you again at TGSO!

Posted 4 months ago

“The process was good but unfortunately I haven’t received the goods. Waiting for the Royal Mail to sort it as they delivered to the wrong location.”

Helpful Report

Posted 4 months ago

“Great products, pricing and delivery”

Helpful Report

Posted 4 months ago

Hi, thank you for your kind words! We're glad you're happy with our products, pricing, and delivery. We hope to see you again at TGSO!

Posted 4 months ago

“Great service thanks very much”

Helpful Report

Posted 4 months ago

Hi Daniel, thank you for the review! It has been our pleasure to serve you, and we hope you keep us in mind for the future. Can’t wait to have you back at TGSO.

Posted 4 months ago

“Great choice competitive prices and easy to order”

Helpful Report

Posted 4 months ago

Hi, thank you for your review. We're delighted you found our selection, pricing, and ordering process to your liking. Thank you for choosing us, and we hope to see you again at TGSO!

Posted 4 months ago

“Have recently ordered a few items, which I am very pleased with, I will be ordering more golf stuff next year with no doubt!!”

Helpful Report

Posted 4 months ago

Hi Stephen, thank you for your kind words and for choosing us for your golf gear. We're delighted to hear you're pleased with your recent purchases and look forward to assisting you again next year. Wishing you a good season of golf ahead!

Posted 4 months ago

“Excellent retailer! Good choice. Great deals, rapid delivery and easy PayPal payments. First choice for golf gear!!”

Helpful Report

Posted 4 months ago

Hi Bill, thank you for your enthusiastic feedback! We're delighted to be your first choice for golf gear and pleased you enjoy our selection, deals, and speedy delivery. Hope you enjoy your golf this season!

Posted 4 months ago

“Excellent service and product”

Helpful Report

Posted 5 months ago

Hi Glain, thank you for your review. We're glad that you are happy with your recent purchase and the service received. We hope to see you again at TGSO.

Posted 4 months ago

“Prompt turnaround of an unsuitable item . New size perfect!”

Helpful Report

Posted 5 months ago

Hi Helen, thank you for sharing your experience! We're glad the size exchange was handled promptly and that the new size is perfect for you. Hope you enjoy your golf this season!

Posted 4 months ago

“Good quality and arrived on time. I’m pleased with my purchase.”

Helpful Report

Posted 5 months ago

Hi Ann, thank you for your kind words! We're delighted to hear that you're pleased with your purchase and that it arrived on time. Hope you enjoy your golf this season!

Posted 4 months ago

“good price. quick delivery.”

Helpful Report

Posted 5 months ago

Hi, thank you for your feedback! We're glad to hear you were happy with the price and delivery. Hope to see you again at TGSO!

Posted 5 months ago

“Wide range of products, good prices and efficient purchase and delivery service.”

Helpful Report

Posted 5 months ago

Hi, we much appreciate your comments and hope we will be able to see if we can earn 5 Stars next time you shop with us. Enjoy your golf this season.

Posted 5 months ago

“My goods were delivered quickly and well packed.”

Helpful Report

Posted 5 months ago

Hi, thank you for your feedback! We're glad to hear your goods arrived quickly and were well packed. Hope you enjoy your golf this season!

Posted 5 months ago

“Items received in good time (as stated). Very competitively priced”

Helpful Report

Posted 5 months ago

Hi Peter, thank you for your feedback! We're pleased to hear your items arrived on time and that you're happy with the price. We hope to see you again at TGSO!

Posted 5 months ago

“Goods as described, prompt delivery. Very satisfactory.”

Helpful Report

Posted 5 months ago

Hi, thank you for your feedback! We're pleased to hear the goods were as described and that the delivery was prompt. Wishing you a good season of golf ahead!

Posted 5 months ago

“Great price for club, good part exchange offer and fast delivery”

Helpful Report

Posted 5 months ago

Hi David, thank you for your feedback! We're glad to hear you were happy with the price, part exchange offer, and fast delivery. Hope you enjoy your new club! Thank you for choosing us, and we hope to see you again at TGSO!

Posted 5 months ago

“I needed to change some shoes having found the ones i ordered were the wrong size. The return was handled promptly and the replacements delivered quickly with no hassle”

Helpful Report

Posted 5 months ago

Hi Peter, thank you for your feedback! We're pleased to hear the return and replacement process went smoothly for you. We hope you enjoy your new shoes and that they fit just right! Thank you for choosing us, and we hope to see you again at TGSO!

Posted 5 months ago

The Golf Shop Online is rated 4.9 based on 6,455 reviews