The Golf Shop Online Reviews

Name: The Golf Shop Online
Address: GSO Warehouse, Cofton Road, Marsh Barton Industrial Estate, Exeter
Rating: 4.86

4.9 Rating 9,857 Reviews

97 %

of reviewers recommend The Golf Shop Online

4.9

Based on 9,857 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Phone:

01392 301760

Location:

GSO Warehouse, Cofton Road, Marsh Barton Industrial Estate
Exeter
EX28QW

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The Golf Shop Online 5 star review on 14th April 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was in Exeter and called to see if I could look at a few golf bags. They were very obliging and I was able to see the three bags I wanted to have a look at. I bought one and it was posted to me in Scotland and arrived a couple of days later.”

Helpful Report

Posted 2 months ago

Hi Trevor, thank you for your review. We're pleased to hear the team were able to help when you visited in Exeter and that you could view the golf bags you were interested in. It’s great to know your chosen bag was delivered quickly to Scotland. Thank you for your feedback and we hope to see you again at TGSO.

Posted 2 months ago

“All good. Good choice and prices. Great service.”

Helpful Report

Posted 2 months ago

Hi John, thank you for your review. We're pleased to hear you were happy with the product choices, prices, and the service received. Thank you for your feedback and we hope to see you again at TGSO.

Posted 2 months ago

“Despite not being able to buy online when I rang to order Golf online were very helpful and the jacket we ordered arrive within two days!!! A second jacket was ordered after the first one became a favourite item to wear casually and on the golf course”

Helpful Report

Posted 2 months ago

Hi Fran, thank you for your review. We're pleased to hear you received helpful service over the phone and that your jacket arrived quickly. It's great to know it’s become a favourite both casually and on the golf course, and that you went on to order a second one. Thank you for your feedback and we hope to see you again at TGSO.

Posted 2 months ago

“Excellent value and customer service”

Helpful Report

Posted 2 months ago

Hi Neil, thank you for your review. We're pleased to hear you were happy with the value and customer service received. Thank you for your feedback and we hope to see you again at TGSO.

Posted 2 months ago

“Easy to use system. Always informed on tracking.. Good results.. Recomended.”

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Posted 3 months ago

Hi Ronald, thank you for your review. We're pleased to hear you found the system easy to use and that you were kept well informed with tracking updates, along with good results. Thank you for your feedback and we hope to see you again at TGSO.

Posted 2 months ago

“Easy check out and purchase process with shoes on time!!”

Helpful Report

Posted 3 months ago

Hi James, thank you for your review. We're pleased to hear you found the checkout and purchase process easy and that your shoes arrived on time. Thank you for your feedback and we hope to see you again at TGSO.

Posted 2 months ago

“Item received as expected, but the next day delivery, which sometimes needs to be paid for is a waste of time as it doesn’t arrive when expected and a refund has to be issued by the sender. Otherwise reasonable service.”

Helpful Report

Posted 3 months ago

Hi Richard, Thanks for taking the time to leave your review, we really appreciate the feedback. We’re glad to hear that you were happy with the overall service. In terms of next-day delivery, we use DPD for this service, which is generally very reliable. However, on rare occasions, delays can occur within their network, which are unfortunately outside of our direct control. When this does happen, we always do our best to help by tracking orders closely, liaising with the courier, and making sure customers are not out of pocket by issuing refunds where appropriate. We do appreciate your comments and will continue working closely with our delivery partners to keep service as smooth as possible. Kind Regards Julia The Golf Shop Online

Posted 2 months ago

“Good service”

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Posted 3 months ago

Hi Joan, thank you for your review. We're pleased to hear you were happy with the service received. Thank you for your feedback and we hope to see you again at TGSO.

Posted 2 months ago

“Great service, prompt delivery.”

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Posted 3 months ago

Hi James, thank you for your review. We're pleased to hear you were happy with the great service and prompt delivery. Thank you for your feedback and we hope to see you again at TGSO.

Posted 2 months ago

“Great value and a speedy delivery. All round, a great service.”

Helpful Report

Posted 3 months ago

Hi, thank you for your review. We're pleased to hear you found great value, speedy delivery, and an all-round good service. Thank you for your feedback and we hope to see you again at TGSO.

Posted 2 months ago

“Ordered my bag at a reasonable price and was delivered in a timely fashion.”

Helpful Report

Posted 3 months ago

Hi, thank you for your review. We're pleased to hear your bag was delivered in a timely manner and that you were happy with the price. Thank you for your feedback and we hope to see you again at TGSO.

Posted 2 months ago

“Always have the best products in stock at a great price! Fast delivery, well packaged! I will definitely be buying from them again, highy recommended!”

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Posted 3 months ago

Hi Steven, thank you for your review. We're pleased to hear you’re happy with the range of products, the pricing, and that delivery was fast and well packaged. Thank you for your feedback and we hope to see you again at TGSO.

Posted 2 months ago

“Perfect service fast as promised on line delivery.”

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Posted 3 months ago

Hi Kerry, thank you for your review. We're pleased to hear you were happy with the service and that delivery was fast as promised. Thank you for your feedback and we hope to see you again at TGSO.

Posted 2 months ago

“Order professionally turned around. Delivered on day. Have yet to win in the shirt, yet!”

Helpful Report

Posted 3 months ago

Hi Melvyn, thank you for your review. We're pleased to hear your order was turned around professionally and delivered on the day. Thank you for your feedback and we hope to see you again at TGSO.

Posted 2 months ago

“Excellent range of products at great prices. All backed up with quick delivery.”

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Posted 3 months ago

Hi Callum, thank you for your review. We're pleased to hear you’re happy with the range of products, the great prices, and the quick delivery. Thank you for your feedback and we hope to see you again at TGSO.

Posted 2 months ago

“No hassle very professional”

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Posted 3 months ago

Hi Neil, thank you for your review. We're pleased to hear you found the service very professional and hassle-free. Thank you for your feedback and we hope to see you again at TGSO.

Posted 2 months ago

“Buying the watch was fine, good quick delivery,but the trade in was not. No address given to where you send it and unable to contact them by phone after several attempts. Sent e-mails but replies did not give me the address. Eventually got it from Exeter golf shop online.”

Helpful Report

Posted 3 months ago

Hi Peter, Thanks for taking the time to leave your feedback, and I’m glad to hear you were happy with the watch and delivery. For trade-ins, we use Golf Clubs For Cash (GC4C) to handle all part-exchange orders. Inside the box with your order, we include full instructions and contact details for GC4C so you can register your trade-in directly with them before sending anything in, which is why we don’t provide the return address ourselves. This is so they can expect your item when it arrives and process everything more efficiently. I do appreciate that this can feel a bit confusing if the paperwork isn’t seen straight away, but it is all included with the dispatch information. I hope that helps clarify things, and thanks again for your order and feedback. Kind regards, Julia The Golf Shop Online

Posted 2 months ago

“The socks were delivered on time and in good condition”

Helpful Report

Posted 3 months ago

Hi, thank you for your review. We're pleased to hear the socks were delivered on time and arrived in good condition. Thank you for your feedback and we hope to see you again at TGSO.

Posted 2 months ago

“Ordered a new Callaway trolley bag. Arrived in the expected timeline and looks and feels great. Loads of extra space/pockets compared to my previous Callaway version. Very pleased with this purchase and overall service.”

Helpful Report

Posted 3 months ago

Hi David, thank you for your review. We're pleased to hear your Callaway trolley bag arrived within the expected timeframe and that you’re happy with the quality, space, and extra pockets compared to your previous version. Thank you for your feedback and we hope to see you again at TGSO.

Posted 2 months ago

“You always get an excellent excellent service”

Helpful Report

Posted 3 months ago

Hi, thank you for your review. We're pleased to hear you always receive an excellent service and we really appreciate your continued business with us. Thank you for your feedback and we hope to see you again at TGSO.

Posted 2 months ago

The Golf Shop Online is rated 4.9 based on 9,857 reviews