The Golf Shop Online Reviews

Name: The Golf Shop Online
Address: GSO Warehouse, Cofton Road, Marsh Barton Industrial Estate, Exeter
Rating: 4.86

4.9 Rating 8,523 Reviews

96 %

of reviewers recommend The Golf Shop Online

4.9

Based on 8,523 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Phone:

01392 301760

Location:

GSO Warehouse, Cofton Road, Marsh Barton Industrial Estate
Exeter
EX28QW

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The Golf Shop Online 5 star review on 9th February 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Simply ordering process, immediate acknowledgement from the golf shop and confirmation of receipt from the courier. Delivery was very prompt and within the time window given”

Helpful Report

Posted 8 months ago

Hi Keith, thank you for your detailed review. We're glad the ordering process and delivery all went smoothly for you. Wishing you a good season of golf ahead.

Posted 8 months ago

“Very quick delivery ordered Friday and received Saturday, only slight complaint is some of the screws where the trolley was put together looked like they have been tightened up with a kitchen knife causing the head to be damaged,”

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Posted 8 months ago

Hi, Thank you for your feedback and for review! We’re glad to hear your order arrived so quickly. We’re sorry to hear about the issue with the screws. These products come directly from the manufacturer so if you need new screws please do let us know and we can look in to this for you. Thanks again for your order, and we hope you enjoy your new trolley! Kind regards, The Golf Shop Online Team

Posted 8 months ago

“Delighted with my purchase which was very competitively priced. As a member postage was free and amazingly the items arrived the day after I had ordered them the previous evening.”

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Posted 8 months ago

Hi, thank you for your feedback. We're glad you were delighted with your purchase and that everything arrived so quickly. Thank you for choosing us, and we hope to see you again at TGSO!

Posted 8 months ago

“Lovely jumper. Good quick service”

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Posted 8 months ago

Hi Cathy, thank you for your review. We're glad that you are happy with your recent purchase and the service received. We hope to see you again at TGSO.

Posted 8 months ago

“Excellent response and service and love the golf balls. Just a quick word for Julia - lovely quick response to an issue with another provider!”

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Posted 8 months ago

Hi Steve, thank you for your kind words. We’re really pleased to hear you love the golf balls and that Julia was able to step in and help swiftly. Wishing you a good season of golf ahead.

Posted 8 months ago

“Online ordering was really easy and quick described items were informative and useful in my decision on what to buy. Prices are very competitive. My product was were packed and I was informed when it should arrive. I will definitely shop here again.”

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Posted 8 months ago

Hi Glyn, thank you for your detailed feedback. We're glad you found the ordering process easy and the information helpful. Delighted to hear everything went smoothly. Thank you for choosing us, and we hope to see you again at TGSO!

Posted 8 months ago

“Golf online is a must view if you are looking for golf equipment”

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Posted 8 months ago

Hi Kyran, thank you for your kind words. We’re pleased to be one of your go-to sites for golf gear. Hope you enjoy your golf this season.

Posted 8 months ago

“Excellent service,the item I ordered was delivered on time.”

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Posted 8 months ago

Hi Clifford, thank you for the review! It has been our pleasure to serve you, and we hope you keep us in mind for the future. Can’t wait to have you back at TGSO.

Posted 8 months ago

“Great product and delivery definely recommended and I will buy again”

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Posted 8 months ago

Hi Paul, thank you for your kind feedback. We're pleased you were happy with the product and delivery. We hope to see you again at TGSO.

Posted 8 months ago

“Excellent service”

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Posted 8 months ago

Hi Joyce, thank you for the review! It has been our pleasure to serve you, and we hope you keep us in mind for the future. Can’t wait to have you back at TGSO.

Posted 8 months ago

“Speedy and efficient service.”

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Posted 8 months ago

Hi Julie, thank you for the review! It has been our pleasure to serve you, and we hope you keep us in mind for the future. Can’t wait to have you back at TGSO.

Posted 8 months ago

“Really helpful. I was struggling to find what In wanted so telephoned and nothing was too much trouble. Will definitely use again. Oh, and my husband loved the shoes too!”

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Posted 8 months ago

Hi, thank you for your lovely feedback. We’re so pleased we could help and even more glad your husband loved the shoes. Thank you for choosing us, and we hope to see you again at TGSO!

Posted 8 months ago

“fantastic allways”

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Posted 8 months ago

Hi Steve, thank you for your kind words and continued support. We hope to see you again at TGSO.

Posted 8 months ago

“Excellent service. Had to communicate as had faulty Skechers golf shoes. As I had proof of purchase no problem getting them replaced. Delivered within 24 hours of ordering. Great service.”

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Posted 8 months ago

Hi, thank you for your feedback. We're pleased to hear you found our service excellent and that the communication regarding your faulty Skechers golf shoes was handled well. We're also glad the proof of purchase made the replacement process smooth and that your new pair was delivered within 24 hours. Thank you for choosing us, and we hope to see you again at TGSO!

Posted 8 months ago

“Excellent service prompt delivery great price”

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Posted 8 months ago

Hi David, thank you for the review! It has been our pleasure to serve you, and we hope you keep us in mind for the future. Can’t wait to have you back at TGSO.

Posted 8 months ago

“I ordered a hybrid club last thursday after having a discussion with 2 different staff members. It was delivered the next day although i did not pay for next day delivery. Customer service skills excellent Communication excellent Product excellent Cost of club excellent Delivery excellent It is great when you get this kind of service I will certainly be using this company for my future golf needs”

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Posted 8 months ago

Hi George, thank you for your detailed review. We're really pleased to hear everything went so smoothly and that you're happy with both the service and the club. We hope to see you again at TGSO.

Posted 8 months ago

“Found exactly what I was looking for at right price, gave me a delivery date and there it was bang on time thankyou will definitely use again”

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Posted 8 months ago

Hi Ian, thank you for your review. We're glad you found what you needed at the right price and that delivery was spot on. We hope to see you again at TGSO.

Posted 8 months ago

“Excellent service, very pleased”

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Posted 8 months ago

Hi Janet, thank you for the review! It has been our pleasure to serve you, and we hope you keep us in mind for the future. Can’t wait to have you back at TGSO.

Posted 8 months ago

“Excellent service arrived sooner than expected quality item”

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Posted 8 months ago

Hi Janice, thank you for your kind words. We're pleased everything arrived quickly and that you're happy with the quality. We hope to see you again at TGSO.

Posted 8 months ago

“I have issues associated with macular degeneration. My interest was raised by the description of lens quality in your description of. Your recently advertised sun glasses. Particularly the XL size. XL drew my attention since they must fit over my prescription glasses. These glasses are NOT extra large. The lens are impressive.. Fortunately the glasses will, in due course, be a birthday gift to an active grandson as suggested just as Iwas preparing to return them. Lucky boy. Watch your descriptions.”

Helpful Report

Posted 8 months ago

Hi, Thank you for taking the time to leave a review, and we’re really sorry to hear the sunglasses didn’t meet your expectations in terms of size. We do state the lens dimensions in the product description to help guide sizing, especially for customers looking to wear them over prescription glasses. That said, we appreciate your feedback and will certainly review how clearly this information is presented. We’re glad to hear they’ll still make a great gift for your grandson — lucky indeed! If you ever need help choosing a size or product in the future, please don’t hesitate to get in touch. We’re always happy to assist. Kind regards, The Golf Shop Online Team

Posted 8 months ago

The Golf Shop Online is rated 4.9 based on 8,523 reviews