The Golf Shop Online Reviews

Name: The Golf Shop Online
Address: GSO Warehouse, Cofton Road, Marsh Barton Industrial Estate, Exeter
Rating: 4.86

4.9 Rating 9,816 Reviews

97 %

of reviewers recommend The Golf Shop Online

4.9

Based on 9,816 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Phone:

01392 301760

Location:

GSO Warehouse, Cofton Road, Marsh Barton Industrial Estate
Exeter
EX28QW

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The Golf Shop Online 5 star review on 14th April 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent quality, price with speedy free delivery”

Helpful Report

Posted 1 year ago

Hi Ian, thank you for your feedback. We're pleased you were happy with the quality, price, and delivery. Hope you enjoy your golf this season.

Posted 1 year ago

“Husband very pleased with golf shoes, good value for money also good delivery. Will be ordering again soon, Many thanks”

Helpful Report

Posted 1 year ago

Hi Gillian, thank you for your feedback. We're glad to hear your husband is happy with the golf shoes and that you were pleased with the delivery. Thank you for choosing us, and we hope to see you again at TGSO!

Posted 1 year ago

“Excellent service. Excellent range of shoes and excellent prices. Extremely pleased with my new shoes. Thank you.”

Helpful Report

Posted 1 year ago

Hi Paul, thank you for your feedback. We're delighted to hear you're pleased with your new shoes and our service. Thank you for choosing us, and we hope to see you again at TGSO!

Posted 1 year ago

“Was kept informed of delivery, which was during the scheduled time frame. Top fitted well and really pleased with it”

Helpful Report

Posted 1 year ago

Hi Susan, thank you for your feedback. We're glad to hear the top fitted well and that you were happy with the delivery updates. We hope to see you again at TGSO.

Posted 1 year ago

“Good price, nice product and quickly delivered. Exactly what I wanted.”

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Posted 1 year ago

Hi Stephen, thank you for your feedback. We're happy to hear that you're pleased with your purchase and the quick delivery. We hope to see you again at TGSO!

Posted 1 year ago

“Excellent service, superb choice of quality bands at affordable prices.”

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Posted 1 year ago

Hi Karen, thank you for your lovely feedback. We're really glad you liked the service and range of quality brands we offer. Hope you enjoy your golf this season.

Posted 1 year ago

“Very efficient transaction. The shoes are the correct size too. I was looking for charcoal/grey but accidentally ordered grey/charcoal as I was not aware of their existence.”

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Posted 1 year ago

Hi Terry, thank you for your review. We're pleased the transaction went smoothly and that the shoes are the right size. Sorry to hear about the colour mix-up—if you prefer the charcoal/grey, you're welcome to place a new order for that version. Hope you enjoy your golf this season.

Posted 1 year ago

“Very fast and efficient service, thank you”

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Posted 1 year ago

Hi Roger, thank you for the review! It has been our pleasure to serve you, and we hope you keep us in mind for the future. Can’t wait to have you back at TGSO.

Posted 1 year ago

“Efficient for ordering and delivery. Obviously a drawback is that you can’t try to compare and contrast, but keenly priced.”

Helpful Report

Posted 1 year ago

Hi Nigel, thank you for your review. We're glad you found the ordering and delivery efficient and the pricing keen. We understand the drawback of not being able to try items beforehand—if we can help with sizing or product queries next time, just let us know. Hope you enjoy your golf this season.

Posted 1 year ago

“Very prompt thank you”

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Posted 1 year ago

Hi Kevin, thank you for your feedback. We're glad your order arrived promptly. Hope you enjoy your golf this season.

Posted 1 year ago

“Impressively quick turnaround of goods ordered.”

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Posted 1 year ago

Hi George, thank you for your feedback. We're glad to hear you were impressed with the quick turnaround of your order. Hope you enjoy your golf this season.

Posted 1 year ago

“Great price for the club I wanted. The club was delivered very quickly, well inside the projected timescale. Good price, fast delivery, whats not to like...”

Helpful Report

Posted 1 year ago

Hi Tom, thank you for your feedback. We're pleased to hear that you're happy with the price and delivery of your club. Hope you enjoy your golf this season.

Posted 1 year ago

“Very good overall.. with range of goods and speed of service and delivery very efficient. Only criticism is that when going to basket to checkout I can never delete an item if I change my mind on it. eg if I had 3 items in my basket but now only wanted 2 I cannot delete the third one and have to cancel everything and re connect next day and start over again but this time with my 2 selections only. Very frustrating… almost feel like being coerced into buying 3 items when I don’t want to !”

Helpful Report

Posted 1 year ago

Thank you for your kind words and valuable feedback! We're really pleased you’re happy with our range of products and service speed. I’m sorry to hear about the frustration with the checkout process—this definitely shouldn’t be happening, and you should be able to remove items from your basket easily. I’ve passed your comments on to our web team to investigate and improve this. In the meantime, if you ever have trouble removing an item, please feel free to contact us and we’ll be happy to assist straight away. Thanks again for bringing it to our attention! Many thanks Julia

Posted 1 year ago

“Great quality hat, as described on-line. Super fast delivery.”

Helpful Report

Posted 1 year ago

Hi, thank you for your feedback. We're glad to hear you're happy with your hat and the fast delivery. We look forward to serving you again at TGSO.

Posted 1 year ago

“1st Class Service, will definitely use again.”

Helpful Report

Posted 1 year ago

Hi, thank you for your feedback. We're delighted to hear you're pleased with our service, and we look forward to serving you again soon at TGSO.

Posted 1 year ago

“Brilliant service & provided prompt response & well packaged no problems”

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Posted 1 year ago

Hi John, thank you for your review. We're pleased to hear you were happy with the service and packaging. We look forward to serving you again at TGSO.

Posted 1 year ago

“A seamless experience, simple ordering process, great price and delivery was on time. I will definitely use again.”

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Posted 1 year ago

Hi David, thank you for your review. We're glad to hear you'll be shopping with us again. We look forward to serving you in the future!

Posted 1 year ago

“Bought ladies waterproof golf jacket and wind jacket this time. Sizes as per guide great value.DPD delivery to local hub was really helpful as pick up at time to suit .”

Helpful Report

Posted 1 year ago

Hi, thank you for your review. We're pleased the sizing and value met your expectations, and glad the DPD hub collection worked well for you. Thank you for your feedback and we hope to see you again at TGSO!

Posted 1 year ago

“As always I’m very happy with the quick service and with the two items I purchased and will definitely be purchasing from you again”

Helpful Report

Posted 1 year ago

Hi Neil, thank you for your kind words. We're glad you're happy with both the service and your items, and we look forward to your next visit. Thank you for choosing us, and we hope to see you again at TGSO!

Posted 1 year ago

“Product exactly as described, quick, free delivery and very good communication.”

Helpful Report

Posted 1 year ago

Hi Steve, thank you for your review. We're pleased everything matched your expectations and that delivery and communication were spot on. Hope you enjoy your golf this season.

Posted 1 year ago

The Golf Shop Online is rated 4.9 based on 9,816 reviews