The Golf Shop Online Reviews

Name: The Golf Shop Online
Address: GSO Warehouse, Cofton Road, Marsh Barton Industrial Estate, Exeter
Rating: 4.86

4.9 Rating 9,829 Reviews

97 %

of reviewers recommend The Golf Shop Online

4.9

Based on 9,829 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Phone:

01392 301760

Location:

GSO Warehouse, Cofton Road, Marsh Barton Industrial Estate
Exeter
EX28QW

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The Golf Shop Online 5 star review on 14th April 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service. Although I didn't pay for priority delivery my order was processed very quickly and arrived within a couple of days. I was kept up to date of the status of my order and the date of my delivery. The price of the two items I purchased were very competitive and I will definitely be using the Golf Shop Online Again.”

Helpful Report

Posted 1 year ago

Hi Sally, thank you for your kind feedback. We’re glad your order arrived quickly and you found the prices competitive. We look forward to serving you again. Wishing you a good season of golf ahead.

Posted 1 year ago

“Quick efficient service”

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Posted 1 year ago

Hi, thank you for the review! It has been our pleasure to serve you, and we hope you keep us in mind for the future. Can’t wait to have you back at TGSO.

Posted 1 year ago

“Ordered next day delivery 2 days before needed and product did not arrive despite this”

Helpful Report

Posted 1 year ago

Thank you for your feedback, and we’re very sorry that your order did not arrive as expected. We understand how frustrating this must have been, especially when you were counting on next-day delivery. We have refunded your £4.99 delivery charge to make up for the inconvenience, and we sincerely apologise for the delay. We strive to offer reliable delivery services, and we will be reviewing this case with our courier to ensure this doesn’t happen again. If there’s anything else we can do to assist or if you have any questions, please don’t hesitate to contact us. Kind Regards Julia The Golf Shop Online

Posted 1 year ago

“My FJ golf trainers arrived on time as promised, and fitted perfectly. The price was excellent for this golf trainers. Can’t fault the price, service or delivery. Well done Golf Shop On-line. I’ll be back!”

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Posted 1 year ago

Hi Joseph, thank you for your great review. We're pleased to hear the FJ golf trainers were a perfect fit and that you were happy with the price and service. Hope you enjoy your golf this season.

Posted 1 year ago

“Very happy with the speed of delivery and the quality of the product. A very straightforward, fuss-free purchase. How it should be.”

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Posted 1 year ago

Hi Laurence, thank you for your feedback. We're glad everything went smoothly and you're happy with both the product and delivery. Wishing you a good season of golf ahead.

Posted 1 year ago

“Fantastic customer service!! I will most definitely be purchasing from this company again. We had an issue with a Titleist bag that became faulty after a few months. Within a week they have dispatched a replacement. Special mention to Stephen who went above and beyond for us to resolve this. I will be recommending The Golf Shop online to others.”

Helpful Report

Posted 1 year ago

Hi Sarah, thank you for your kind words. We're pleased to hear that Stephen was able to help and that everything was resolved quickly. Thank you for recommending us—hope you enjoy your golf this season.

Posted 1 year ago

“Simply ordering process, immediate acknowledgement from the golf shop and confirmation of receipt from the courier. Delivery was very prompt and within the time window given”

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Posted 1 year ago

Hi Keith, thank you for your detailed review. We're glad the ordering process and delivery all went smoothly for you. Wishing you a good season of golf ahead.

Posted 1 year ago

“Very quick delivery ordered Friday and received Saturday, only slight complaint is some of the screws where the trolley was put together looked like they have been tightened up with a kitchen knife causing the head to be damaged,”

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Posted 1 year ago

Hi, Thank you for your feedback and for review! We’re glad to hear your order arrived so quickly. We’re sorry to hear about the issue with the screws. These products come directly from the manufacturer so if you need new screws please do let us know and we can look in to this for you. Thanks again for your order, and we hope you enjoy your new trolley! Kind regards, The Golf Shop Online Team

Posted 1 year ago

“Delighted with my purchase which was very competitively priced. As a member postage was free and amazingly the items arrived the day after I had ordered them the previous evening.”

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Posted 1 year ago

Hi, thank you for your feedback. We're glad you were delighted with your purchase and that everything arrived so quickly. Thank you for choosing us, and we hope to see you again at TGSO!

Posted 1 year ago

“Lovely jumper. Good quick service”

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Posted 1 year ago

Hi Cathy, thank you for your review. We're glad that you are happy with your recent purchase and the service received. We hope to see you again at TGSO.

Posted 1 year ago

“Excellent response and service and love the golf balls. Just a quick word for Julia - lovely quick response to an issue with another provider!”

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Posted 1 year ago

Hi Steve, thank you for your kind words. We’re really pleased to hear you love the golf balls and that Julia was able to step in and help swiftly. Wishing you a good season of golf ahead.

Posted 1 year ago

“Online ordering was really easy and quick described items were informative and useful in my decision on what to buy. Prices are very competitive. My product was were packed and I was informed when it should arrive. I will definitely shop here again.”

Helpful Report

Posted 1 year ago

Hi Glyn, thank you for your detailed feedback. We're glad you found the ordering process easy and the information helpful. Delighted to hear everything went smoothly. Thank you for choosing us, and we hope to see you again at TGSO!

Posted 1 year ago

“Golf online is a must view if you are looking for golf equipment”

Helpful Report

Posted 1 year ago

Hi Kyran, thank you for your kind words. We’re pleased to be one of your go-to sites for golf gear. Hope you enjoy your golf this season.

Posted 1 year ago

“Excellent service,the item I ordered was delivered on time.”

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Posted 1 year ago

Hi Clifford, thank you for the review! It has been our pleasure to serve you, and we hope you keep us in mind for the future. Can’t wait to have you back at TGSO.

Posted 1 year ago

“Great product and delivery definely recommended and I will buy again”

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Posted 1 year ago

Hi Paul, thank you for your kind feedback. We're pleased you were happy with the product and delivery. We hope to see you again at TGSO.

Posted 1 year ago

“Excellent service”

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Posted 1 year ago

Hi Joyce, thank you for the review! It has been our pleasure to serve you, and we hope you keep us in mind for the future. Can’t wait to have you back at TGSO.

Posted 1 year ago

“Speedy and efficient service.”

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Posted 1 year ago

Hi Julie, thank you for the review! It has been our pleasure to serve you, and we hope you keep us in mind for the future. Can’t wait to have you back at TGSO.

Posted 1 year ago

“Really helpful. I was struggling to find what In wanted so telephoned and nothing was too much trouble. Will definitely use again. Oh, and my husband loved the shoes too!”

Helpful Report

Posted 1 year ago

Hi, thank you for your lovely feedback. We’re so pleased we could help and even more glad your husband loved the shoes. Thank you for choosing us, and we hope to see you again at TGSO!

Posted 1 year ago

“fantastic allways”

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Posted 1 year ago

Hi Steve, thank you for your kind words and continued support. We hope to see you again at TGSO.

Posted 1 year ago

“Excellent service. Had to communicate as had faulty Skechers golf shoes. As I had proof of purchase no problem getting them replaced. Delivered within 24 hours of ordering. Great service.”

Helpful Report

Posted 1 year ago

Hi, thank you for your feedback. We're pleased to hear you found our service excellent and that the communication regarding your faulty Skechers golf shoes was handled well. We're also glad the proof of purchase made the replacement process smooth and that your new pair was delivered within 24 hours. Thank you for choosing us, and we hope to see you again at TGSO!

Posted 1 year ago

The Golf Shop Online is rated 4.9 based on 9,829 reviews