The Golf Shop Online Reviews

Name: The Golf Shop Online
Address: GSO Warehouse, Cofton Road, Marsh Barton Industrial Estate, Exeter
Rating: 4.86

4.9 Rating 9,392 Reviews

96 %

of reviewers recommend The Golf Shop Online

4.9

Based on 9,392 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Phone:

01392 301760

Location:

GSO Warehouse, Cofton Road, Marsh Barton Industrial Estate
Exeter
EX28QW

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The Golf Shop Online 5 star review on 14th April 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service and very prompt delivery”

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Posted 11 months ago

Hi, thank you for your review. We’re pleased you received excellent service and prompt delivery. Hope you enjoy your golf this season.

Posted 11 months ago

“Brilliant order once again”

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Posted 11 months ago

Hi Susan, thank you for your kind words. We're glad everything went smoothly with your order once again. We hope to see you again at TGSO.

Posted 11 months ago

“Product as described delivered as promised”

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Posted 11 months ago

Hi Colin, thank you for your review. We’re glad the product was as described and delivered as promised. Hope you enjoy your golf this season.

Posted 11 months ago

“Great service as always - Thank You!”

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Posted 11 months ago

Hi, thank you for your kind words and for your continued support. We hope to see you again at TGSO.

Posted 11 months ago

“Ordered a Motocaddy bag and trolley - goods were received as promised and pleased with the quality of service provided.”

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Posted 11 months ago

Hi David, thank you for your review. We’re glad your Motocaddy bag and trolley arrived as promised and that you were pleased with the quality of our service. Hope you enjoy your golf this season.

Posted 11 months ago

“A solid, but "no frills" service. What I mean by that there was no expectation set on delivery time, so I was not sure when I was going to get the items I purchased. Ordered them one day, received them two days later, so I should not really complain, but it is why I gave a 4 star review instead of 5-star. Other than that, a great service.”

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Posted 11 months ago

Hi Rob, Thank you for your review and your order! We're really pleased to hear your delivery arrived quickly and that you were happy with the overall service. We do aim to keep our customers as informed as possible and quote a delivery window of 3–7 working days at checkout. Once an order leaves us, we also send a confirmation email with full tracking details. That said, we appreciate your feedback and will continue looking at ways we can improve the clarity of our communication. Thanks again for shopping with us! Best regards, The Golf Shop Online Team

Posted 11 months ago

“Very happy with my purchase. Great price and speedy delivery with good communication. Would highly recommend !.”

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Posted 11 months ago

Hi Terry, thank you for your review. We’re glad you were happy with the price, delivery, and communication. Thank you for recommending us, and we hope to see you again at TGSO.

Posted 11 months ago

“The head covers for my new set of irons are perfect. A good tight fit and the long necks add extra protection. The numbers on both sides of the head are a good idea. They arrived on time as advertised.”

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Posted 11 months ago

Hi Brian, thank you for your review. We're glad the head covers fit well, offer extra protection, and that the dual-side numbering is useful. Great to hear they arrived on time too. Hope you enjoy your golf this season.

Posted 11 months ago

“Excellent service, as always. Thank you.”

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Posted 11 months ago

Hi Yvonne, thank you for your kind words and for your continued support. We hope to see you again at TGSO.

Posted 11 months ago

“I am still waiting for the order to arrive.”

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Posted 11 months ago

Hi Jacalyn, Thank you for your feedback, and I’m very sorry to hear about the delay with your delivery. We dispatched your order on the 11th June, but unfortunately, there have been a few delays on the courier’s side due to depot capacity issues. I completely understand how frustrating this must be, and I sincerely apologise for the inconvenience caused. The good news is that your parcel is out for delivery today and is due to arrive between 17:28 and 18:38. Please don’t hesitate to reach out if there’s anything else we can help with — and thank you for your patience. Best regards, Julia The Golf Shop Online Customer Service Team

Posted 11 months ago

“Excellent quality golf tops - exactly as described. Fast, efficient systm”

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Posted 11 months ago

Hi Paul, thank you for your review. We’re pleased the golf tops met your expectations and you found the system fast and efficient. Hope you enjoy your golf this season.

Posted 11 months ago

“Impressive.”

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Posted 11 months ago

Hi Mo, thank you for your kind words. We appreciate your feedback and hope to see you again at TGSO.

Posted 11 months ago

“The ordering process was straight forward and the trolley cover arrived ahead of schedule.”

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Posted 11 months ago

Hi Martin, thank you for your review. We’re glad the ordering process was straightforward and your trolley cover arrived earlier than expected. Wishing you a good season of golf ahead.

Posted 11 months ago

“Delivered within 3 days. Excellent service.”

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Posted 11 months ago

Hi Brian, thank you for the review! It has been our pleasure to serve you, and we hope you keep us in mind for the future. Can’t wait to have you back at TGSO.

Posted 11 months ago

“Ordered my golf gloves and they fit perfectly . Good prompt service”

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Posted 11 months ago

Hi Andrew, thank you for your review. We’re glad your golf gloves fit perfectly and that you were happy with the prompt service. Hope you enjoy your golf this season.

Posted 11 months ago

“Great service all round. Thanks guys.👍”

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Posted 11 months ago

Hi Grahame, thank you for the review! It has been our pleasure to serve you, and we hope you keep us in mind for the future. Can’t wait to have you back at TGSO.

Posted 11 months ago

“My go to place for everything golf, unfortunately my kids and grand kids keeping getting me tokens for that other golf shop that isn't in the same league as TGSOL. Recently purchased a Galvin Green waterproof top arrived on time with no fuss.”

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Posted 11 months ago

Hi Alan, thank you for your kind words and continued loyalty. We’re pleased your Galvin Green waterproof top arrived on time and without any fuss. Wishing you a good season of golf ahead.

Posted 11 months ago

“Ordered som golf balls and arived on time and just what I wanted.”

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Posted 11 months ago

Hi Alan, we much appreciate your comments and hope we will be able to see if we can earn 5 Stars next time you shop with us. Enjoy your golf this season

Posted 11 months ago

“GolfShop Online is my first stop for online golf shopping. The sales team is alwaysd ready to answer the, sometmes silly, questions which ensures you can be confident when prtessing the 'pay now' button. In addition, when something is not quite right, you get help rather than indifference. Overall, as per my fiorst comment - my first stop online for golf purchases. Excellent service.”

Helpful Report

Posted 11 months ago

Hi Adrian, thank you for your kind words. We’re pleased to be your first stop for online golf shopping and glad our team could help with your questions and any issues. Thank you for your continued support, and we hope to see you again at TGSO.

Posted 11 months ago

“Very helpful customer service and good swift delivery.”

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Posted 11 months ago

Hi John, thank you for your review. We’re pleased you found our customer service helpful and the delivery swift. Wishing you a good season of golf ahead.

Posted 11 months ago

The Golf Shop Online is rated 4.9 based on 9,392 reviews