The Golf Shop Online Reviews

Name: The Golf Shop Online
Address: GSO Warehouse, Cofton Road, Marsh Barton Industrial Estate, Exeter
Rating: 4.86

4.9 Rating 9,770 Reviews

97 %

of reviewers recommend The Golf Shop Online

4.9

Based on 9,770 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Phone:

01392 301760

Location:

GSO Warehouse, Cofton Road, Marsh Barton Industrial Estate
Exeter
EX28QW

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The Golf Shop Online 5 star review on 14th April 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Parcel delivered promptly. Golf shoes exactly as described online.”

Helpful Report

Posted 1 year ago

Hi, thank you for your feedback. We're glad the parcel arrived promptly and the shoes met your expectations. Thank you for your feedback and we hope to see you again at TGSO.

Posted 1 year ago

“Very happy with my purchases, they were a gift for Father's Day and my husband is very happy with the items. Ordering was very easy and the delivery was quick so I will no doubt be back in the future.”

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Posted 1 year ago

Hi, thank you for your feedback. We're pleased your husband is happy with the gifts and that the ordering and delivery went smoothly. Thank you for your feedback and we hope to see you again at TGSO.

Posted 1 year ago

“outstanding service ordered a chipper and received it just 24 hours later! clear communication on its arrival and very impressed throughout. Well done”

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Posted 1 year ago

Hi, thank you for your kind words. We're glad you were impressed with the quick delivery and clear communication. Thank you for your feedback and we hope to see you again at TGSO.

Posted 1 year ago

“Great prices and fast delivery”

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Posted 1 year ago

Hi Graeme, thank you for your feedback. We're pleased you were happy with the prices and delivery. Hope you enjoy your golf this season.

Posted 1 year ago

“Great service as always. Highly recommend The Golf Shop Online 5 stars”

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Posted 1 year ago

Hi Dave, thank you for your kind words and for recommending us. We're glad you're consistently happy with our service. Hope you enjoy your golf this season.

Posted 1 year ago

“Great service, arrived in time, great quality and all in place.”

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Posted 1 year ago

Hi Steve, thank you for your kind words. We're pleased everything arrived on time and met your expectations. Hope you enjoy your golf this season.

Posted 1 year ago

“My purchase from GolfShop Online was exctly how you expect it to be. I knew what I wanted and their price was the most competitive. Checkout was easy with multiple delivey options. The large item came in perfect condition and within 3 days. It was infact a day early. Thankyou.”

Helpful Report

Posted 1 year ago

Hi, thank you for your review. We’re glad your purchase met your expectations, that you found the price competitive, and that delivery was quick and smooth. Thank you for choosing us, and we hope to see you again at TGSO.

Posted 1 year ago

“Very efficient and well priced jacket.”

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Posted 1 year ago

Hi Iain, thank you for your review. We’re pleased you found the jacket efficient and well priced. Hope you enjoy your golf this season.

Posted 1 year ago

“Great service, good value”

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Posted 1 year ago

Hi Andy, thank you for the review! It has been our pleasure to serve you, and we hope you keep us in mind for the future. Can’t wait to have you back at TGSO.

Posted 1 year ago

“Great product and excellent quality service 👌”

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Posted 1 year ago

Hi Shane, thank you for your review. We’re glad you’re happy with the product and quality of service. Hope you enjoy your golf this season.

Posted 1 year ago

“Very pleased pleased with the service”

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Posted 1 year ago

Hi Alexander, thank you for the review! It has been our pleasure to serve you, and we hope you keep us in mind for the future. Can’t wait to have you back at TGSO.

Posted 1 year ago

“GOOD CUSTOMER SERVICE EXCELLENT DELIVERY TIME”

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Posted 1 year ago

Hi Philip, thank you for your review. We’re pleased you were happy with the customer service and delivery time. Hope you enjoy your golf this season.

Posted 1 year ago

“I haven’t used the Golf Shop online before I was impressed at the prices and how quickly I received my shoes I will definitely use them again”

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Posted 1 year ago

Hi Wendy, thank you for your review. We’re glad you were impressed with the prices and quick delivery, and that you plan to use us again. Hope you enjoy your golf this season.

Posted 1 year ago

“Great website, excellent product choices and timely delivery.”

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Posted 1 year ago

Hi Geoff, thank you for your review. We’re pleased you find the website easy to use, like the product choices, and that delivery was timely. Hope you enjoy your golf this season.

Posted 1 year ago

“Excellent quality and service.”

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Posted 1 year ago

Hi Katherine, thank you for your review. We’re glad you’re happy with the quality and service received. Hope you enjoy your golf this season.

Posted 1 year ago

“Order was delivered promptly and as requested. Had to exchange for a bigger size, this was done without any fuss. Would recommend”

Helpful Report

Posted 1 year ago

Hi Stuart, thank you for your review. We’re pleased your order arrived promptly and that the size exchange went smoothly. Thank you for recommending us, and we hope to see you again at TGSO.

Posted 1 year ago

“Can't fault the product arrived in lovely condition the next day. having paid the extra for necxt day delivery. DPD mucked me about though - first saying it would arrive lunchtime - then they put it back to tea time and then cancelled that one saying it could arrive around 22.00 p.m. It actually arrived around 7.30 p.m. with a different driver than the one who I was told would deliver it. Clearly he decided my delivery was a step too far so gave it to someone else to do later so the texts from DPD were just fake customer service. Having hung around all day to sort it before my game the next morning I had wasted a day. Cannot call them - talk to a thick robot via chat - very frustrating - just making you aware that deliovery service is not great”

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Posted 1 year ago

“A very good service. Item arrived promptly and correct.”

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Posted 1 year ago

Hi Tim, thank you for your review. We’re glad your item arrived promptly and as expected. Hope you enjoy your golf this season.

Posted 1 year ago

“I’m afraid Royal Mail delivery let you down. They sent a message saying they would deliver but failed to do it. Didn’t say they failed to deliver. Next day another message - they delivered but outside the time. Lucky I didn’t have a tee time!”

Helpful Report

Posted 1 year ago

Thank you for your feedback, and please accept our sincere apologies for the delay in your delivery. We dispatched your order promptly and in good faith, but unfortunately on this occasion, Royal Mail let us down. We completely understand how frustrating this must have been, especially given the unclear communication and missed delivery window. If you ever experience any delivery issues in the future, please don’t hesitate to contact us directly — we’re always happy to help and can step in to resolve matters quickly. Thank you again for your order, and we hope to serve you better next time.

Posted 1 year ago

Thank you for your feedback. We’re sorry to hear about your frustration, and we’re glad to know that your parcel has now arrived. Just to clarify — as your order was placed on a Saturday, it was processed for dispatch on the next working day (Monday). Our next working day delivery service means that delivery would take place on Tuesday, as outlined in the terms and conditions of the service. If you ever have any questions about delivery times or need assistance with an order, please don’t hesitate to contact us — we’re always happy to help.

Posted 1 year ago

“Would definitely recommend very good service”

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Posted 1 year ago

Hi Jayne, thank you for your review. We’re pleased you were happy with the service and would recommend us. Hope you enjoy your golf this season.

Posted 1 year ago

The Golf Shop Online is rated 4.9 based on 9,770 reviews