The Golf Shop Online Reviews

Name: The Golf Shop Online
Address: GSO Warehouse, Cofton Road, Marsh Barton Industrial Estate, Exeter
Rating: 4.86

4.9 Rating 9,292 Reviews

96 %

of reviewers recommend The Golf Shop Online

4.9

Based on 9,292 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Phone:

01392 301760

Location:

GSO Warehouse, Cofton Road, Marsh Barton Industrial Estate
Exeter
EX28QW

Write Your review

Tell us how The Golf Shop Online made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

The Golf Shop Online 5 star review on 14th April 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Made two order one on Sunday one on Monday the Monday order has arrived the Sunday order still not even dispatched this day and age terrible customer service if Amazon can deliver same day a smallish online business that relies on sales should be able dispatch in less than a week unacceptable”

Helpful Report

Posted 1 year ago

Hi Christopher, Thank you for your feedback, and we're sorry to hear you're disappointed. Your order includes a putter that we needed to source directly from TaylorMade. While we do keep a large amount of stock, some specialist items are ordered in from the manufacturer, which can slightly extend the dispatch time. However, we are still within the quoted delivery window of 3–7 working days, and your order should leave us in the next few days. We understand delays can be frustrating and really appreciate your patience. If you have any questions or need further help, please don’t hesitate to get in touch. Best regards, The Golf Shop Online Team

Posted 1 year ago

“Great selection of golf gear at really good prices. Delivered quickly.”

Helpful Report

Posted 1 year ago

Hi Callum, thank you for your feedback. We're pleased to hear that you enjoyed our selection and service. We hope to see you again at TGSO.

Posted 1 year ago

“Delighted with my purchases from The Golf Shop online. Waterproof jacket and FJshoes perfect. Great fit, great quality, fabulous prices. Did take a week to deliver , otherwise great.”

Helpful Report

Posted 1 year ago

Hi Maureen, thank you for your feedback. We're delighted to hear that you're happy with your waterproof jacket and FJ shoes. We do our best to ensure speedy delivery, and we appreciate your patience. We hope to see you again at TGSO.

Posted 1 year ago

“Website easy to navigate,good prices and great products with swift delivery 👍🏼”

Helpful Report

Posted 1 year ago

Hi Alan, thank you for your feedback. We're glad to hear you found the website easy to navigate, and that you're happy with the prices, products, and swift delivery. We hope to see you again at TGSO.

Posted 1 year ago

“Goods arrived as requested and on time. Great service”

Helpful Report

Posted 1 year ago

Hi John, thank you for your feedback. We're pleased to hear that your goods arrived as requested and on time. We hope to see you again at TGSO.

Posted 1 year ago

“Offered discount voucher while shopping, then not allowed to use at checkout for multiple item purchases. Then a day or so after my order I received a promotional offer of four for three boxes of balls, which is what I had just ordered.”

Helpful Report

Posted 1 year ago

Thank you for your review. Our system will only allow one voucher code to be used at a time, and this cannot be used in conjunction with multi-buy offers. If you feel the voucher had a bigger reduction than the multi-buy price you received, please do let us know and we would be happy to amend this for you.

Posted 1 year ago

“Ordered a replacement battery for my golf trolley,arrived earlier than expected and nicely charged. Very happy with my purchase.”

Helpful Report

Posted 1 year ago

Hi Gerhard, thank you for your feedback. We're glad to hear your replacement battery arrived earlier than expected and that you're happy with your purchase. We hope to see you again at TGSO.

Posted 1 year ago

“Excellent service and gift vouchers easy to use.”

Helpful Report

Posted 1 year ago

Hi, thank you for your feedback. We're pleased to hear you found our gift vouchers easy to use. We hope to see you again at TGSO.

Posted 1 year ago

“Very pleased with the service quick and reliable been shopping there for quite a few years never had a problem thank you”

Helpful Report

Posted 1 year ago

Hi, thank you for your kind feedback. We're glad to hear you've been satisfied with our service over the years. We look forward to serving you again at TGSO.

Posted 1 year ago

“Service and product all good.”

Helpful Report

Posted 1 year ago

Hi Joyce, thank you for your feedback. We're pleased to hear that both the service and product met your expectations. We hope to see you again at TGSO.

Posted 1 year ago

“Very good”

Helpful Report

Posted 1 year ago

Hi Shane, thank you for your feedback. We hope to see you again at TGSO.

Posted 1 year ago

“Very quick delivery”

Helpful Report

Posted 1 year ago

Hi Jeffrey, thank you for your feedback. We're glad to hear the delivery was quick. We hope to see you again at TGSO.

Posted 1 year ago

“Ordered ping trousers. Came on time and packaged securely Great service”

Helpful Report

Posted 1 year ago

Hi Peter, thank you for your feedback. We're pleased to hear you were happy with the service. Hope you enjoy your trousers, and we hope to see you again at TGSO.

Posted 1 year ago

“Excellent company to buy from”

Helpful Report

Posted 1 year ago

Hi Kevin, thank you for your kind words. We're glad you had a great experience with us. We hope to see you again at TGSO.

Posted 1 year ago

“Order received on time. Well packaged. Very happy with my purchase.”

Helpful Report

Posted 1 year ago

Hi, thank you for your feedback. We're pleased to hear you're happy with your purchase and the delivery. We hope to see you again at TGSO.

Posted 1 year ago

“Good choices and great delivery”

Helpful Report

Posted 1 year ago

Hi Robert, thank you for your feedback. We're glad you're happy with the selection and delivery. We hope to see you again at TGSO.

Posted 1 year ago

“Excellent service. Ordered the golf shoes and they were delivered the next day at no extra charge. The golf shoes are very comfortable.”

Helpful Report

Posted 1 year ago

Hi Christine, thank you for your feedback. We're delighted to hear that the shoes arrived on time and that you're comfortable with them. We hope to see you again at TGSO.

Posted 1 year ago

“Needed to change top for a bigger size and that was no problem. Received replacement primptly”

Helpful Report

Posted 1 year ago

Hi Jacqui, thank you for your feedback. We're pleased to hear the size exchange went smoothly and that you received your replacement promptly. We hope to see you again at TGSO.

Posted 1 year ago

“Very fast service and love the Golf tops”

Helpful Report

Posted 1 year ago

Hi Judith, thank you for your kind words. We're glad to hear you're happy with the golf tops and the fast service. We hope to see you again at TGSO.

Posted 1 year ago

“Only problem did not arrive on stated day”

Helpful Report

Posted 1 year ago

Hi Ian, thank you for your feedback. We work hard to ensure orders leave us as quickly as possible, and our goal is always to get products to our customers as soon as we can. We're sorry for the delay in delivery and appreciate your understanding. We hope to see you again at TGSO.

Posted 1 year ago

The Golf Shop Online is rated 4.9 based on 9,292 reviews