The Golf Shop Online Reviews

Name: The Golf Shop Online
Address: GSO Warehouse, Cofton Road, Marsh Barton Industrial Estate, Exeter
Rating: 4.87

4.9 Rating 10,585 Reviews

97 %

of reviewers recommend The Golf Shop Online

4.9

Based on 10,585 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Phone:

01392 301760

Location:

GSO Warehouse, Cofton Road, Marsh Barton Industrial Estate
Exeter
EX28QW

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The Golf Shop Online 5 star review on 4th September 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good service......prompt delivery.....neatly packed. Thank you”

Helpful Report

Posted 7 months ago

Hi David, thank you for your feedback. We’re pleased you were happy with the service, prompt delivery, and neat packing. We hope to see you again at TGSO.

Posted 7 months ago

“Very pleased with purchase will buy from them shain”

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Posted 7 months ago

Hi Ron, thank you for your feedback. We’re pleased you’re happy with your purchase and that you’ll be buying from us again. We look forward to your next order.

Posted 7 months ago

“Great to deal with always arrives very quick will be back”

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Posted 7 months ago

Hi Eileen, thank you for your feedback and for your continued support. We’re pleased you find it easy to deal with us and that your orders arrive quickly. We look forward to your next order.

Posted 7 months ago

“Oh time delivery, fair price”

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Posted 7 months ago

Hi Andy, we much appreciate your comments and hope we will be able to see if we can earn 5 Stars next time you shop with us. Enjoy your golf this season.

Posted 7 months ago

“Great trolley cover”

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Posted 7 months ago

Hi Rosina, we much appreciate your comments and hope we will be able to see if we can earn 5 Stars next time you shop with us. Enjoy your golf this season.

Posted 7 months ago

“Shoes not yet worn but are good fit and comfortable plus at a reasonable price. On line purchase unavailable due to a technical problem, so I had to phone customer services direct; who although were unable to resolve the on line issue, were very helpful and swiftly placed the order manually.”

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Posted 7 months ago

Hi, thank you for your feedback. We’re pleased the shoes fit well, are comfortable, and that you’re happy with the price. We’re also glad our team could assist and place your order quickly despite the online issue. We hope to see you again at TGSO.

Posted 7 months ago

“Clothing arrived on time , very pleased with the service.”

Helpful Report

Posted 7 months ago

Hi, thank you for your feedback. We’re pleased your clothing arrived on time and that you were happy with the service. We hope to see you again at TGSO.

Posted 7 months ago

“Just what I wanted, extremely good, value for money as usual”

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Posted 7 months ago

Hi Beverley, thank you for your feedback and for your continued support. We’re pleased the item was just what you wanted and that you’re happy with the value. We hope to see you again at TGSO.

Posted 7 months ago

“Prompt delivery service - product arrived on time as promised.”

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Posted 7 months ago

Hi Jonathan, thank you for your feedback. We’re pleased your order arrived on time and as promised. We hope to see you again at TGSO.

Posted 7 months ago

“Very good service and quick delivery”

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Posted 7 months ago

Hi, thank you for your feedback. We’re pleased you were happy with the service and that your order arrived quickly. We hope to see you again at TGSO.

Posted 7 months ago

“Once again a very easy experience and updates on delivery are great, will use again.”

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Posted 7 months ago

Hi Alan, thank you for your feedback and for your continued support. We’re pleased the experience was easy and that the delivery updates were helpful. We look forward to your next order.

Posted 7 months ago

“The Footjoy leather belt is a quality item, delivered promptly and sold at a good price. You can't do much better! Thanks”

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Posted 7 months ago

Hi Andrew, thank you for your feedback. We’re pleased you’re happy with the FootJoy leather belt, its quality, and the prompt delivery. We hope to see you again at TGSO.

Posted 7 months ago

“I was very happy with the prompt delivery and the items arrived in good condition.”

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Posted 7 months ago

Hi Matt, thank you for your feedback. We’re pleased your items arrived promptly and in good condition. We hope to see you again at TGSO.

Posted 7 months ago

“***** Simply the best! Purchased a big ticket item and even though it was out of stock at the time, the product was delivered within 4 working days and price matched with the cheapest on the internet. Foolish to go anywhere else..........”

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Posted 7 months ago

Hi Mark, thank you for your feedback. We’re pleased everything worked out smoothly with your order and that you were happy with the delivery and price match. Thank you for considering to shop with us again, and we look forward to your next order.

Posted 7 months ago

“Great service. Really fast delivery time. Defo use again”

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Posted 7 months ago

Hi Ian, thank you for your feedback and for your continued support. We’re pleased you were happy with the service and fast delivery. We look forward to your next order.

Posted 7 months ago

“Always excellent and very quick delivery”

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Posted 7 months ago

Hi Eamonn, thank you for your feedback and for your continued support. We’re pleased you were happy with our service and the quick delivery. We hope to see you again at TGSO.

Posted 7 months ago

“Top Service...”

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Posted 7 months ago

Hi Christopher, thank you for your feedback. We’re pleased you were happy with the service received. We hope to see you again at TGSO.

Posted 7 months ago

“Excellent service, we will definitely be using you again. The parcel arrived quicker than what we anticipated!”

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Posted 7 months ago

Hi Ann, thank you for your feedback and for your continued support. We’re pleased the parcel arrived quickly and that you were happy with the service. We look forward to your next order.

Posted 7 months ago

“Ordered trolley & bag early Monday morning. Was supposed to get next day delivery but received text on Tuesday saying it was delayed. I requested Friday as I could work from home that day. Waited all day Friday and nothing delivered. Received trolley only on Saturday - no bag. Spoke to Golf Shop Online contact on Monday morning. Julia was very helpful and placed a re-order which was received on Wednesday morning. I appreciate this was more DPD at fault.”

Helpful Report

Posted 7 months ago

HI Gordon Thanks for your feedback, and we’re really sorry for the frustration caused by the delivery delays. Your order was dispatched on the same day it was placed in good faith to meet the Next Day service. As soon as you let us know there was an issue, we contacted DPD on your behalf to investigate. Given the delay and problem with delivery of the bag, we arranged for a replacement bag to be sent out immediately to avoid any further disruption. We completely understand how disappointing this experience has been, especially having waited in for deliveries that didn’t arrive as expected. While the delays were unfortunately outside of our control, we did everything we could to resolve the situation as quickly as possible. We hope the steps we took helped to put things right, and we really appreciate your patience throughout. Kind Regards Julia The Golf Shop Online

Posted 7 months ago

“Great service as always I will be back”

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Posted 7 months ago

Hi Stewart, thank you for your feedback and for your continued support. We’re pleased you were happy with our service as always, and we look forward to your next order.

Posted 7 months ago

The Golf Shop Online is rated 4.9 based on 10,585 reviews