The Fish Society Reviews

Name: The Fish Society
Address: Unit 13 Henley Business Park, Pirbright Road, Guildford, Unit 13 Henley Business Park, Pirbright Road, Guildford, Normandy
Rating: 4.62

4.6 Rating 25,372 Reviews

90 %

of reviewers recommend The Fish Society

Visit Website

Phone:

01428 687768

Email:

customerteam@thefishsociety.co.uk

Location:

Unit 13 Henley Business Park, Pirbright Road, Guildford,
Unit 13 Henley Business Park, Pirbright Road, Guildford
Normandy
GU3 2DX

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The Fish Society 5 star review on 9th March 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The salmon was exquisite and better than expected. Absolutely delicious. First rate value, delivery and service. Thank you. Recommending you to everyone!”

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Posted 1 year ago

“Usually you make me happy but this time you practically ruined my New Year’s Eve party. Had to rush out and buy replacements from Waitrose”

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Posted 1 year ago

“Happy apart from amounts of lobster for the price paid”

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Posted 1 year ago

“Missing item. Although the refund was dealt with effectively.”

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Posted 1 year ago

Hi Anthony, Thank you for sharing your experience. We're sorry to hear that an item from your order was missing. It's great to know that the refund process was handled effectively, but we do apologise for any inconvenience this oversight may have caused. Kind regards, The Fish Society

Posted 1 year ago

“The fish society supply real fish which is so hard to buy nowadays”

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Posted 1 year ago

“It hasn’t”

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Posted 1 year ago

“This was a gift for somebody. It was delivered on time, and I was told it was beautifully packaged and fresh. Full marks for this, at this time of the year. It provided a meal for a number of people, all of whom were impressed by the flavour.”

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Posted 1 year ago

“Arrived exactly on time, super fresh and delicious”

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Posted 1 year ago

“It didn’t. My New Year’s Eve order (booked for 30th) never arrived. No explanation. No one answering phones on 31/12. There went my plans for dinner for 17 people.”

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Posted 1 year ago

Hi Giles, We’re truly sorry to hear about your experience and understand how disappointing it is when plans don’t go as expected. Unfortunately, it seems that DPD the courier did not meet our usual standards this time, and we sincerely apologise for the lack of communication on our part. Your feedback is important to us, and we will be reviewing our processes to ensure timely updates for future orders. We have issued a full refund - if there is a concern regarding this, please contact us at customerteam@thefishsociety.co.uk If there’s anything we can do to assist you further, please don’t hesitate to reach out. Kind regards, The Fish Society

Posted 1 year ago

“Moderately.”

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Posted 1 year ago

“Good fish as described online, lobster, dressed crab and claw meat. Arrived on time well packed and still cold. Tasted excellent, a quality purchase. Thank you. Best wishes for 2025. David Hambly”

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Posted 1 year ago

“They did everything right. The lobster was succulent and delicious. It was carefully packaged and arrived when expected in tip-top condition.”

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Posted 1 year ago

“Timely delivery, great packaging, and fresh tasty seafood.”

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Posted 1 year ago

“Packaging was excellent and arrived frozen. Quality of the seafood was excellent.”

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Posted 1 year ago

“Great service”

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Posted 1 year ago

“Great products and excellent customer service”

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Posted 1 year ago

“Yes it was delivered promptly”

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Posted 1 year ago

“You delivered excellent fish when you said you would in perfect packaging so that it was ready for us to prepare a tasty starter for Christmas Dinner. Very reliable and you told the truth about the purchase, it was great and it made us very happy”

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Posted 1 year ago

“Very disappointed especially as this was part of Christmas dinner”

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Posted 1 year ago

“Not received so far. Very disappointing”

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Posted 1 year ago

Good Afternoon Angela, We do sincerely apologise that DPD the courier was a let down and did not deliver your parcel. We fully understand how frustrating this is and the inconvenience caused. We have since issued a full refund - if there is a concerns regarding this, please contact us at customerteam@thefishsociety.co.uk If we could be of any assistance in the future, please don't hesitate to contact us.

Posted 1 year ago

The Fish Society is rated 4.6 based on 25,372 reviews