The Fish Society Reviews

Name: The Fish Society
Address: Unit 13 Henley Business Park, Pirbright Road, Guildford, Unit 13 Henley Business Park, Pirbright Road, Guildford, Normandy
Rating: 4.62

4.6 Rating 25,372 Reviews

90 %

of reviewers recommend The Fish Society

Visit Website

Phone:

01428 687768

Email:

customerteam@thefishsociety.co.uk

Location:

Unit 13 Henley Business Park, Pirbright Road, Guildford,
Unit 13 Henley Business Park, Pirbright Road, Guildford
Normandy
GU3 2DX

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The Fish Society 5 star review on 9th March 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great! As a french person living in London, it was near impossible to find snails for Christmas. So I am well happy with my order.”

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Posted 1 year ago

“All was good.”

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Posted 1 year ago

“High quality seafood, fast delivery time, good value for money.”

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Posted 1 year ago

“excellent quality and packaging”

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Posted 1 year ago

“Although the produce is excellent, on this occasion you receive a low mark from me for ignoring 3 emails requesting the combining of shipments and refund of shipping costs (which I have not received!!).”

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Posted 1 year ago

Hi Leonard, We do apologise for the delayed response. Looking into this matter, I cannot find any previous communications from yourself in our customerteam@thefishsociety.co.uk email inbox. It is with regret that we were not able to action your requests. As a gesture of goodwill, we have added credit to your account. If there are any concerns or if we could be of any assistance, don't hesitate to contact us. Kind regards, The Fish Society

Posted 1 year ago

“I didn't. My order was not delivered on appointed day or 2 thereafter , on informing Fish society I was assured that my order arrive on the following day. Though I received something it was, sadly, not my order being plain smoked salmon rather than the beetroot cured gravadlax I'd paid for.”

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Posted 1 year ago

Hi Martyn, We sincerely apologise for the issues you experienced with your order. We understand how disappointing it is not to receive what you expected, especially after assurances. Your feedback is invaluable, and we are constantly striving to improve our services. I have refunded the difference in price for the Beetroot Gravadlax. Thank you for your understanding. Kind regards, The Fish Society

Posted 1 year ago

“Very disappointed. Other not received.”

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Posted 1 year ago

“Fantastic”

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Posted 1 year ago

“Great choice of fish & seafood. Efficient service”

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Posted 1 year ago

“Dpd were rubbish as usual. No idea where our original order ended up. The Fish Society organised a new order to arrive in time for Christmas.”

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Posted 1 year ago

“Great service”

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Posted 1 year ago

“Great website and prompt delivery”

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Posted 1 year ago

“Great fish however salmon roe was missing from the order!”

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Posted 1 year ago

“Fresh, quality produce, well packaged and delivered quickly and efficiently.”

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Posted 1 year ago

“All items were of excellent quality and very enjoyable. A small issue with the wine but this was resolved easily and very quickly. I will keep using The Fish Society for quality products.”

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Posted 1 year ago

“You provide good fish when it is difficult to get it elsewhere but the actual fish does not always live up to expectation, especially for the price.”

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Posted 1 year ago

“The quality of everything I’ve tried so far has been top notch. I’m not a skilled cook and yet with the help of a nifty bamboo steamer I was able to provide wonderful food courtesy of your excellent products. I will definitely order again.”

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Posted 1 year ago

“This was my first order with the Fish Society they did apologise for ruining my Christmas food order but it didn’t feel very genuine given they were aware the product was out of stock and admitted they did not have time to contact all those affected despite a Christmas order being quite time sensitive. Not sure I would use again other companies have never let me down at Christmas.”

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Posted 1 year ago

Hi Emma, We sincerely apologise for the inconvenience this caused during such a special time. We understand the importance of timely communication, especially with holiday orders, and regret that we fell short in this instance. Your feedback is invaluable, and we will strive to enhance our communication processes moving forward. If there's anything we can do to assist you now or in the future, please feel free to reach out. Thank you for your understanding. Kind regards, The Fish Society

Posted 1 year ago

“Very happy with my orders and the taste is great 👍”

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Posted 1 year ago

“Delighted my last minute gift arrived in time for Xmas,”

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Posted 1 year ago

The Fish Society is rated 4.6 based on 25,372 reviews