The Fish Society Reviews

Name: The Fish Society
Address: Unit 13 Henley Business Park, Pirbright Road, Guildford, Unit 13 Henley Business Park, Pirbright Road, Guildford, Normandy
Rating: 4.61

4.6 Rating 25,493 Reviews

90 %

of reviewers recommend The Fish Society

Visit Website

Phone:

01428 687768

Email:

customerteam@thefishsociety.co.uk

Location:

Unit 13 Henley Business Park, Pirbright Road, Guildford,
Unit 13 Henley Business Park, Pirbright Road, Guildford
Normandy
GU3 2DX

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The Fish Society 5 star review on 9th March 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The sea urchin wasn’t fresh at all and waist of money for me I was really disappointed”

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Posted 2 years ago

Good afternoon We are keen to put this right but when we looked at your order, we couldn't see any sea urchin roe in your order. If we have this wrong then please email us at customerteam@thefishsociety.co.uk Kind regards The Fish Society

Posted 2 years ago

“Easy to order. Delivery man found us. Every thing looks very appetising.”

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Posted 2 years ago

“Very efficient”

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Posted 2 years ago

“Haddock made a lovely meal”

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Posted 2 years ago

“Terrible customer service Food was late Customer service was rude Will never buy again”

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Posted 2 years ago

Good afternoon It was a pity that DHL delivered your parcel late in the day but it did arrive on the designated delivery date. Regrettably delays occur due to unforeseen circumstances which are beyond anyone's control. Kind regards The Fish Society

Posted 2 years ago

“Excellent products, delivered promptly in perfect condition.”

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Posted 2 years ago

“you did ok -perhaps a little soft but folk say its nothing to worry about .Its all gone into the freezer for now and will be tasted soon”

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Posted 2 years ago

“As an avid seafood devotee, I'm delighted to have discovered The Fish Society. Excellent service and quality food, all one could ask for!”

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Posted 2 years ago

“Reliable delivery”

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Posted 2 years ago

“The fish and seafood always is perfect. My favourite, skate wings, never smells of ammonia. I’ve had so many deliveries from others and it is inedible . Well done!!”

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Posted 2 years ago

“The food is great, pricing is competitive. Great variety and first class delivery.”

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Posted 2 years ago

“This delivery of smoked fish was just right.”

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Posted 2 years ago

“Gordon Ramsey was right!”

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Posted 2 years ago

“I paid for fish then they told me the fish had been delivered but it wasn’t where they said it was so I phoned them up to complain so they said we will get it to you tomorrow so I told them my address because I noticed that the delivery details where that of my post code not my flat number so they where wrong and I pointed this out to them so they said it was not a problem then the next day they said it was here but it wasn’t so I contacted them and they told me they could not help me I was not going to receive my order ever and they stole my money the whole thing was all there fault I am very hurt by the way I have been treated I believe it must be against the law they don’t care 🥴”

Helpful Report

Posted 2 years ago

Good afternoon David This is a really unfortunate situation. Your order was due for delivery on the Saturday but it couldn't be delivered because the address you submitted was incomplete. Our emails are not manned over the weekend and by the time we saw your email about the error it was too late to do anything about it. The couriers can only go by the address provided on the order so as the house/flat number was missing from the first line of your address, it made it impossible for them to deliver your order successfully. We're very sorry that on this occasion, things didn't work out. Kind regards The Fish Society

Posted 2 years ago

“Delivered on time quality product cancelled recommended you very happy”

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Posted 2 years ago

“The best place to buy fish Always fantastic Thanks team fish”

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Posted 2 years ago

“Excellent service. Delivered exactly when they said it would and it tasted great. Will definitely use again.”

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Posted 2 years ago

“Best in the country..quality..delivery..”

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Posted 2 years ago

“Excellent produce with a wide range of quality items at reasonable prices. I have ordered quite a few times now and have only been disappointed with the quality once. Well packaged and delivered in perfect condition. A very helpful customer service if required. I am happy to continue purchasing from them and highly recommend to anyone who loves fish - especially shellfish!!!”

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Posted 2 years ago

“Very fresh produce and well packaged.”

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Posted 2 years ago

The Fish Society is rated 4.6 based on 25,493 reviews