The Fish Society Reviews

Name: The Fish Society
Address: Unit 13 Henley Business Park, Pirbright Road, Guildford, Unit 13 Henley Business Park, Pirbright Road, Guildford, Normandy
Rating: 4.61

4.6 Rating 25,500 Reviews

90 %

of reviewers recommend The Fish Society

Visit Website

Phone:

01428 687768

Email:

customerteam@thefishsociety.co.uk

Location:

Unit 13 Henley Business Park, Pirbright Road, Guildford,
Unit 13 Henley Business Park, Pirbright Road, Guildford
Normandy
GU3 2DX

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The Fish Society 5 star review on 27th October 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Just really great service”

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Posted 1 year ago

“Quality,prompt and easy Thank you”

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Posted 1 year ago

“Always fresh Quick delivery Thank you very much for everything”

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Posted 1 year ago

“The Fish Society truly impressed me with both the quality of their seafood and the care in their service. Everything arrived perfectly packaged and fresh, and each product exceeded expectations—especially the Smoked Haddock Wellington and the Coho Salmon Misshapes. It’s clear they’re passionate about what they do, and that attention to detail made the whole experience feel special. Reliable, delicious, and a real treat every time—I'm a very happy customer!”

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Posted 1 year ago

“Quality products.”

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Posted 1 year ago

“The pictures of fish are good but I think you could improve pricing of fish before ordering. Thankyou”

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Posted 1 year ago

“These were a gift and loved by the recipient, they were delivered in excellent condition”

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Posted 1 year ago

“Very pleased with the service and produce”

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Posted 1 year ago

“Always on time, always great selections, always well-packed and frozen. What’s not to love?”

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Posted 1 year ago

“Good communication”

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Posted 1 year ago

“There fish is good,and good price”

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Posted 1 year ago

“Products are easy to find and understand what you’re getting, everything I’ve ordered has been good quality, delivery is fast, and customer service has been great. Will definitely continue using.”

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Posted 1 year ago

“It doesn't really Overpriced minute portions and sadly the Soft Shell Crabs were just a bag of limbs and sludge”

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Posted 1 year ago

“Good communication and the order was well packaged. Thank you”

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Posted 1 year ago

“We’re never disappointed. I made an order for the weekend to have seafood barbecue. As soon as my husband saw the scallops, sardines and the massive prawns, he knew I’ve ordered again from The Fish Society. A family favourite. Thank you. Flawless ordering, flawless delivery, seafood fresher than fresh.”

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Posted 1 year ago

“I love making your recipes, please keep adding to them. All fish is excellent in quality and freshness..”

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Posted 1 year ago

“Your fish is really good,and your prices are good.i will be buying again”

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Posted 1 year ago

“Just to get the best out of the way, I'm delighted with the efficiency of the delivery process. In general I very much agree with the whole high quality frozen idea and this company has accomodated for this with remarkable efficacy. Best I've ever seen. Fully recyclable other than a few little plastic things whose contents vaporise? Brilliant, love the Japanese. The product choices have been, by and large, a success. The Wakame is restaurant quality worthy of Chelsea, the dusted squid is a time saving wonder of similar distinction. Many of these are indeed worthy of the subcription. There were just a few kinks however that did sour the overall experience as far as products go. The chiefest of all was that I came to this website initially to find decent sashimi for me to make at home. While the simple Maguro tuna has been the one with the least amount of misses, tuna is not what I came here to get. My personal favourite is salmon. And that, I'm sorry to say, has been an overwhelming miss almost every time I've gotten it. I only recall one order having a piece of salmon actually look like the pictures you put on its page defrosted. When I've gotten them, they've all been without the fatty streaks, a deep, unpalatable orange and even worse when tasted. This was so bad that for an order where I had asked for 7 of them, I had to throw the remaining 5 in the bin directly. Better there than anywhere near me. Quite disheartening and annoying. Perhaps someone would like to contact me to clarify, I'm open to the possibility that I was just mistaken. It seems hard to imagine that you'd sell it like that. I thought I was safe getting the saku block because it had been the coho that did it before but no, apparently I'm not safe with either of them. Which is a shame because that's main reason I came to you. So now that I'm done experimenting with other products, I'll be taking a step back from orders and will probably cancel the subscription. It's a good deal, but not worth it for me without this salmon. Other kinks are so small as to nearly be trivial, things like the wasabi brand presented in the picture does not seem the same as the wasabi you sent me, I wouldn't have gotten yutaka had I known. Pretty consistently mid and disappointing brand. And indeed it proved to be. Unworthy. However I am definitely grateful for you introducing me to the wonders of that fantastically efficient microwaveable rice brand from japan. Marvellous! I did get some more from somewhere else as this wasn't well priced on your website but thanks for that. The plain squid rings are unwieldy and annoying as they're encased in a ring of ice so I can't dust them directly. And when I put them in the frying pan as is it's an explosive nightmare and they're as rubbery as they are when I defrost them in water. The battered squid rings had way too much batter but once I got rid of the batter by submerging them in water and getting rid of it altogether their squid rings are ironically better, thinner and not rubbery. I appreciate you giving so much, but a lot of it seems to be the individual ice, which seems unnecessary. Perhaps it's just an instruction thing and I haven't understood what I'm supposed to do with it all. Either way, when I did remove them they were a rubbery mess. Also I did not expect the baby squid to be so big either, it says in the description you could fit a few in your hand. I suppose that's true if you have big hands like I do. Not sure if that's a complaint to be honest, just since I'm here and it seemed like another description inconsistency. I do apologise, this is a lot of complaining and it makes it sound like I hold your company in low esteem. I really don't, especially in terms of delivery process. And when your products hit, they hit up there with the best, no question about that. But some of these kinks are deal breakers for me. Particularly the wildly inconsistent salmon line, which as I mentioned has led to entire orders going to waste. I would be very happy to be proven wrong and shown so on all these matters, I certainly encourage you to do so since there's no doubt in my mind that you could. But anyway, I suppose that's enough. Thank you for this interesting experience, wishing you all the best for the future.”

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Posted 1 year ago

“Good solid packaging with fish still frozen when arrive.”

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Posted 1 year ago

“The prawns and the trout were excellent. They arrived on schedule, remaining frozen due to the lengths that the Fish Society had gone to, to ensure freshness. The communication was also excellent both before and since my purchase and the product delivery. I will in time be ordering more products fro The Fish Society, and would happily recommend them to anyone needing quality fish products, some of which are hard to get on the high street.”

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Posted 1 year ago

The Fish Society is rated 4.6 based on 25,500 reviews