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The Feather Factory Reviews

4.9 Rating 772 Reviews
98 %
of reviewers recommend The Feather Factory
4.9
Based on 772 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read The Feather Factory Reviews
Visit Website

Phone:

07423 137419

Location:

The Old Brushworks, Castle Hill, Axminster,
The Old Brushworks, Castle Hill, Axminster
Devon
EX13 5PY

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The Feather Factory 5 star review on 12th January 2025
Garry
The Feather Factory 5 star review on 12th January 2025
Garry
The Feather Factory 5 star review on 29th July 2024
David
The Feather Factory 5 star review on 31st May 2024
Sophie
The Feather Factory 5 star review on 18th March 2024
Jennifer
The Feather Factory 5 star review on 20th December 2023
Kim
The Feather Factory 5 star review on 16th March 2023
Ruti
35
Anonymous
Anonymous  // 01/01/2019
Fantastic service and beautiful item would definitely recommend
Helpful Report
Posted 8 years ago
My order was received within two days of placing it. Feathers look great as a Trim on a headboard in a little girl's room.
The Feather Factory 5 star review on 24th June 2017
Helpful Report
Posted 8 years ago
The product delivered (Gold Goose Quill Pen) was exactly as I expected. They were gifts for some friends at a dinner last night, and they were absolutely thrilled with them. These were people who had spent their working lives attaining senior positions in the Armed Forces, Civil Service, Veterinary and other high profile jobs. They are not easily impressed, but they were last night. Thank you.
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Posted 8 years ago
Excellent service fast & hassle free. The feathers were perfect. Would highly recommend.
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Posted 8 years ago
The feathers were in lovely condition and a very vivid colour, They were delivered on time too.
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Posted 8 years ago
I ordered some hackles to improve the look of our Glengarry's for our Band (Forres & District) but when they arrived, I found that I had asked for the wrong colour. One call later, the situation was resolved. I returned the ones sent to me and received the correct replacement within a couple of days. No fuss and no bother. And the finest quality hackles !
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Posted 8 years ago
I placed the order thinking the pens would go to my PO Box. Your staff were straight back to me stating it would be by courier direct. Great! The pens arrived in under a week to my house in Bahrain. Great service and the pens are excellent. My partner loves them, she's a happy girl. Thank you
Helpful Report
Posted 8 years ago
a really good range of products, website easy to navigate, and order. my order was dispatched really promptly and arrived in perfect condition, products are really top quality
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Posted 8 years ago
Helpful, friendly efficient service. Delighted with my purchase.
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Posted 8 years ago
Very prompt delivery and great quality. Packaged well so feathers are not damaged in transit.
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Posted 8 years ago
Always great service!
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Posted 8 years ago
Quality feathers, beautifully packed, speedy delivery
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Posted 8 years ago
Really pleased! They were 1st night gifts and they were perfect! Thank you.
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Posted 8 years ago
Brilliant what you want when you want as always
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Posted 8 years ago
Great very helpful and fast Dilivery 🤗
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Posted 8 years ago
Prompt service and goods as described
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Posted 8 years ago
I am very satisfied with my order. I needed the feathers to trim a wedding hat. I am very happy with the results ☺ The delivery was very quick. I will certainly recommend you to friends and family. Regards Lilian James
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Posted 8 years ago
Everything was perfect!
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Posted 8 years ago
The website was easy to use and had a wide range of products at good prices. All the feathers arrived beautifully and carefully packed and also promptly.
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Posted 8 years ago
Customer service is above and beyond
Helpful Report
Posted 8 years ago
The Feather Factory is rated 4.9 based on 772 reviews