The Feather Factory Reviews

Name: The Feather Factory
Address: The Old Brushworks, Castle Hill, Axminster, The Old Brushworks, Castle Hill, Axminster, Devon
Rating: 4.85

4.9 Rating 772 Reviews

98 %

of reviewers recommend The Feather Factory

Company Reviews

Metrics

Info

4.9

Based on 772 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

07423 137419

Location:

The Old Brushworks, Castle Hill, Axminster,
The Old Brushworks, Castle Hill, Axminster
Devon
EX13 5PY

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The Feather Factory 5 star review on 12th January 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Having been let down by another supplier I contacted this company who promptly sent me a colour sample and confirmed that they could dye the feathers to match the dress that I was making. On order they very promptly dyed and despatched the feathers and I received them before the expected delivery date. They are beautiful top quality feathers and look fabulous. Super service from the company and I wouldn't hesitate to recommend them”

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Posted 7 years ago

“Good quality feathers and prompt service. Thank you”

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Posted 7 years ago

“Very good quality and quick delivery. Very pleased with the product.”

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Posted 7 years ago

“Speedy efficient and helpful service”

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Posted 7 years ago

“Great service.”

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Posted 7 years ago

“Fabulous feathers, just like the picture and description. Arrived promptly and in good condition. Very happy!”

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Posted 7 years ago

“The feathers were exactly what I was hoping for.”

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Posted 7 years ago

“My order of feathers arrived promptly and were exactly as described. As they to decorate my hat for my sons wedding this was very important. An excellent service. Thank you”

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Posted 7 years ago

“Wonderfully helpful employees and super fast shipping. Very happy with the product also”

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Posted 7 years ago

“Beautiful feathers. Exactly what I was looking for. Delivery was also speedy.”

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Posted 7 years ago

“Excellent service, very speedy delivery!”

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Posted 7 years ago

“The members of staff that I spoke to on the phone were really helpful with trying to match a colour shade for me, including sending me images and samples. As I needed some quantity of a colour, I couldn't afford to make a mistake. The result is perfect!”

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Posted 7 years ago

“Thanks for your cooperation Best regards Alex&Katia Kiraci...”

The Feather Factory 5 star review on 3rd October 2017

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Posted 7 years ago

“Beautiful peacock feathers well packed and fast service. Thankyou x”

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Posted 7 years ago

“Excellent service brilliant quality”

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Posted 7 years ago

“very good value”

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Posted 7 years ago

“Delivery was very fast”

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Posted 7 years ago

“Very helpful and speedy delivery”

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Posted 7 years ago

“Beautiful Feather brooches, very helpful lady and excellent customer service.”

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Posted 7 years ago

“Love my navy boa which I bought to go with a navy 1920's flapper dress to wear on the Orient Express. It's perfect and adds the "glam" for the memorial occasion. Thank You Feather Factory.”

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Posted 7 years ago

The Feather Factory is rated 4.9 based on 772 reviews