The Feather Factory Reviews

4.9 Rating 727 Reviews
98 %
of reviewers recommend The Feather Factory
4.9
Based on 727 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read The Feather Factory Reviews
Visit Website

Phone:

07884006693

Location:

The Old Brushworks, Castle Hill, Axminster
Devon
EX13 5PY

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The Feather Factory 5 star review on 18th March 2024
Jennifer
The Feather Factory 5 star review on 20th December 2023
Kim
The Feather Factory 5 star review on 16th March 2023
Ruti
The Feather Factory 5 star review on 7th February 2023
Maria Del Mar
The Feather Factory 5 star review on 7th February 2023
Maria Del Mar
The Feather Factory 5 star review on 23rd May 2022
Lena Lou
The Feather Factory 5 star review on 23rd May 2022
Lena Lou
31
Anonymous
Anonymous  // 01/01/2019
Fast and very good service. High quality products
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Posted 8 months ago
Excellent service
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Posted 8 months ago
Needed a blackcock feather for my glengarry for piping gigs. The website was professional and the process easy. The feather arrived quicker than expected and was of excellent quality. Thanks.
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Posted 9 months ago
Fab feathers, great service.
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Posted 9 months ago
I’m a regular customer, fab quality feathers
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Posted 9 months ago
Beautiful feathers, and quick delivery thank you
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Posted 10 months ago
Very satisfied. Feathers arrived quickly and carefully packaged. High quality products. Would recommend.
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Posted 10 months ago
I was so pleased to find a military supplier in the Uk . The delivery was amazing , next day, and the order was beautifully packed . Everything arrived as illustrated on the web site .I was disappointed that some of the beautiful products I would have liked were out of stock but, Ascot plus wedding season ,it's to be expected.
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Posted 11 months ago
Beautiful feather boa fast service and really helpfull when i was ordering
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Posted 11 months ago
Superb customer service and fast delivery of goods.
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Posted 11 months ago
Excellent quality and very fast delivery, many thanks!
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Posted 11 months ago
I bought the 4 ply black ostrich trim to add to a dress i wanted to wear for a wedding. The service, delivery speed , and quality is the most outstanding i have ever seen. I ordered from canada and it arrived here within 2-3 business days . The smoothest transaction and so much help arranging this from the team. The feathers are outstanding quality, pricey but well worth every penny . Out of 2 yards only 2 tiny feathers came loose. The trim was extreme dense, no spaces at all. Was sewn to perfection. I would never even consider buying anywhere else, even with delivery cost. Thrilled with my purchase.
The Feather Factory 5 star review on 16th March 2023
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Posted 1 year ago
Always very quick delivery and good quality products
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Posted 1 year ago
Beautiful quality and a very helpful person on the end of the phone when I had a query about colours, the service felt very personal! Thank you!!
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Posted 1 year ago
My second order. Feathers are of exceptional quality (even the seconds!) and arrive carefully packaged and in fast time.
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Posted 1 year ago
Great company, the boas are the best quality and thickness. Their 5 ply are the best. Do NOT but cheap Chinese ones, buy from the feather factory
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Posted 1 year ago
Lovely customer service I had 2 ply ostrich feather it was amazing quality
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Posted 1 year ago
Amazing service & quality x
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Posted 1 year ago
Excellent! Just what we needed!
The Feather Factory 5 star review on 7th February 2023 The Feather Factory 5 star review on 7th February 2023
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Posted 1 year ago
Fabulous feathers , superb quality, swiftly delivered.
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Posted 1 year ago
The Feather Factory is rated 4.9 based on 727 reviews