The Epicentre Reviews

4.9 Rating 2,274 Reviews
99 %
of reviewers recommend The Epicentre
4.9
Based on 2,274 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
98%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Returns & Refunds
Refunds Process
Very Easy
Returns Process
Easy
Read The Epicentre Reviews
Visit Website

Phone:

01539528520

Email:

sheila@theepicentre.co.uk

Location:

The EpicentreCompston Road
Ambleside
LA22 9DR

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The Epicentre 5 star review on 5th February 2024
Justin Goode
The Epicentre 5 star review on 19th September 2023
Sharon Crilley
The Epicentre 5 star review on 27th April 2023
Claire Latchem
The Epicentre 5 star review on 27th April 2023
Claire Latchem
The Epicentre 5 star review on 27th April 2023
Claire Latchem
The Epicentre 5 star review on 6th March 2023
Katie Owen
The Epicentre 5 star review on 11th January 2023
STEVE DENTON
24
Anonymous
Anonymous  // 01/01/2019
Brilliant arrived Quickly
Helpful Report
Posted 4 months ago
Fast delivery and a good price for the trainers. Will definitely order from The Epicentre again. Thank you
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Posted 4 months ago
Great price and very fast postage. I'd definitely order from here again.
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Posted 4 months ago
I ordered a headband as a gift for Christmas. The item was received within days in perfect condition. Excellent service received, will definitely order with them again.
Helpful Report
Posted 4 months ago
Incredible service. Product arrived the following day in perfect condition.
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Posted 4 months ago
Excellent products and services.
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Posted 4 months ago
Fast delivery and top class dry bags
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Posted 4 months ago
Excellent service Arrived promptly and well packaged Very pleased with range of products for sale
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Posted 4 months ago
Very happy with my Patagonia fleece, almost half price. Arrived quickly.šŸ™
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Posted 4 months ago
Needed a new coat for winter after my old coat gave up the ghost. Ordered on the Friday and, even though we had snow over the weekend, the coat still arrived the following Tuesday. Can't say fairer than that.
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Posted 4 months ago
Great selection of gear. Fast delivery. Simple returns process
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Posted 5 months ago
Excellent service and very competitive price. Also when a refund was required they were very quick to credit my bank account.
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Posted 5 months ago
Excellent service , product as described and super fast delivery.
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Posted 5 months ago
Very quick delivery, couldnā€™t ask for more!
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Posted 5 months ago
I had to return my item, which was a little too baggy, but the return service was great- very straightforward and money returned to account quickly. Iā€™ve used this store before and they are excellent whether you keep the item or not!
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Posted 5 months ago
This is my all time favourite outdoor shop. The brands are carefully selected but what really makes this store shine so bright for me is the customer care that I experience from the staff every time I come in for something specific where I need advice. The team take time to listen with full attention, share their knowledge and expertise and have a genuine desire to find the 'best fit' for you and your needs. This was highlighted again when having my feet measured and assessed on a recent visit - thank you for the excellent service Sophie :-)
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Posted 5 months ago
Great product, great service Lovely shop in a quaint setting but makes a big impression
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Posted 5 months ago
Great product and easy to navigate website. Was confident Iā€™d purchased the right size unlike listings on other websites!
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Posted 5 months ago
My son, for whom I have bought items from the Epicentre, is impressed by the quality of the goods. I have found the online shopping experience to be good.
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Posted 5 months ago
Very quick dispatch and delivery. Best price found on internet.
Helpful Report
Posted 5 months ago
The Epicentre is rated 4.9 based on 2,274 reviews