The Dressing Room Reviews

Name: The Dressing Room
Rating: 4.83

4.8 Rating 1,414 Reviews

96 %

of reviewers recommend The Dressing Room

4.8

Based on 1,414 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

The Dressing Room 5 star review on 12th December 2023

The Dressing Room 5 star review on 27th July 2022

WENDY ORIORDAN

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Hi !! I haven’t received my order.”

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Posted 6 years ago

Hi Amanda, Thank you for taking the time to leave a review, and we're sorry to hear you haven't yet received your order. I believe my colleague has been in touch with you regarding tracking details, and it is currently on it's way to you internationally, but should you need anything further, we'll be more than happy to help. Kind regards, Elle

Posted 6 years ago

“Item packaged well but item arrived after expected date”

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Posted 6 years ago

Hello, Thank you for taking the time to leave us a review. I'm really pleased to hear that you were happy with the item and packaging, but sorry that your item arrived later than you expected it. I will take a look into what caused this delay and discuss with Royal Mail too, as to avoid this happening in future. Please let us know if there is anything else we can help with, and I hope you love wearing your new purchase! Best wishes, Elle

Posted 6 years ago

“Perfect item, well wrapped. Only reason not to give 5 stars is that Royal Mail were the couriers! Thus 'safe place' request was ignored and had to arrange for someone to go to Sorting Office to collect.”

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Posted 6 years ago

Hello, Thank you for taking the time to leave us a review, and we're really pleased you're happy with the item and our service. I'm sorry to hear about your experience with Royal Mail, but we will be sure to pass this on to them to consider and improve on their service in future. We hope you enjoy the items you bought! Best wishes, Elle

Posted 6 years ago

“Loved top on video clip. Ordering easy, on arrival lovely packaging, silk blouse very pretty and nice design. However it was very transparent and did not want to have to wear a top underneath. Returns process easy and £4 as cheap as paying for parking. Will definitely order again, this was my first order.”

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Posted 6 years ago

“Providing the garment I wanted swiftly at a great price free postage makes a big difference. Will shop with you again”

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Posted 6 years ago

“Swift delivery.”

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Posted 6 years ago

“Beautifully packaged and fast delivery!! Totally satisfied with the customer service provided just not entirely happy with the product!”

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Posted 6 years ago

“Lovely clothing..great range of American Vintage clothing. Fast delivery and nice packaging.”

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Posted 6 years ago

“sent me the top that i ordered”

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Posted 6 years ago

“Very prompt service with gift wrap. Would have been excellent but personalised message was not included.”

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Posted 6 years ago

The Dressing Room is rated 4.8 based on 1,414 reviews