The British Hamper Company Reviews

Name: The British Hamper Company
Address: 80 Great Northern Terrace, Lincoln
Rating: 4.93

4.9 Rating 2,314 Reviews

99 %

of reviewers recommend The British Hamper Company

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Phone:

01522 581581

Email:

sales@britishhamper.com

Location:

80 Great Northern Terrace
Lincoln
LN5 8HJ

The British Hamper Company 5 star review on 6th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Not delivered ! Been over a week waiting from PROMISED DATE OF DELIVERY:(”

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Posted 11 months ago

Hi Joy, Thank you for your feedback. I do sincerely apologise that you are not happy with the service. I can confirm that the order was delivered on the 8th as requested. I will email you separately and send delivery confirmation across to you. Kind regards. Lorraine The British Hamper Company

Posted 11 months ago

“Hamper filled largely with straw and filler than actual products - complete waste of money given value of products inside hamper v cost of hamper. Extremely disappointed.”

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Posted 1 year ago

Dear David, Thank you very much for your feedback. We’re very sorry to hear you’re unhappy with your hamper as we take great pride in creating them using food from Britain’s best artisan producers. Our prices also include tracked courier delivery, hand packing and gift presentation. We continuously strive to find ways to improve customer experience and would like to thank you for bringing this to our attention. Should you wish to discuss this further, please don’t hesitate to contact us on sales@britishhamper.com. Kind regards. Lorraine The British Hamper Co.

Posted 1 year ago

“The wrong message was attached to the hamper, so the recipient didn't know who it was from (the message of course made no sense to her!)”

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Posted 5 years ago

Hi William Thank you very much for bringing this to our attention and I am very sorry to hear the message sent with your hamper was incorrect. We take great pride and care in the hampers we create and utilise great systems and help from dedicated staff to make sure every hamper sent is correct; so we will be investigating the reason for this error as a priority. In the meantime I hope your recipient enjoyed the contents of their hamper and we will be emailing you to discuss the error further and offer a positive outcome. Best wishes James

Posted 5 years ago

“I ordered a hamper to be delivered in France. by 14th July as it was a present for a special day. I got an email saying delivery would be on 19th July and when I phoned to query it, was told that this had happened before for deliveries in France and not to worry, it would be there by the day requested. It wasn't ! Very disappointing. If this has happened before, it would obviously be better for it to be received early, rather than late. So I feel the hamper should have been sent out earlier.”

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Posted 7 years ago

Many thanks for your feedback. We apologise unreservedly for your disappointment with our delivery service on this occasion. Delays are very rare and this one especially so, and we are currently reviewing it with our couriers. Apologies again for the delay and inconvenience it has caused – we take matters such as these very seriously, and we will contact you to offer a positive resolution.

Posted 7 years ago

The British Hamper Company is rated 4.9 based on 2,314 reviews