The Bike Insurer Reviews

Name: The Bike Insurer
Rating: 4.70

4.7 Rating 9,133 Reviews

96 %

of reviewers recommend The Bike Insurer

4.7

Based on 9,133 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

The Bike Insurer 5 star review on 8th April 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Sorry for only 2 stars but only good was communication. After that, even MOT has been delayed because lock down, I will have to delivery paperwork from my CBT, no question ask, no letter saying we give You more time on that hard situation. Money gone, insurance gone, now I'm looking for better time and better insurance company.”

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Posted 5 years ago

“Only thing that comes back to my mind is that I've selected from a list of options that the bike is kept over night in a shed, got the quote and paid for it... Next day I got a phone call from insurer and been asked again where bike's being kept, with my answer came an £40 increase as well. Disappointed, I can't wait for next year to come... I will definitely not gonna use either comparison site and insurer again, even with a better renewal.”

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Posted 5 years ago

“Poor service...end”

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Posted 5 years ago

“Not very impressed”

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Posted 5 years ago

“After i took the policy out there was a change required which added a cost. This was an unacceptable cost so wanted to cancel the policy as there was a change. i was told that i would have to pay a cancellation fee which was more than the additional cost.”

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Posted 5 years ago

“This was an utter pain in the arse to do. I was asked to send photos of the garage the bike was in, and after completing this and getting confirmation from them. I was asked once again to do this. I would sooner pay more for less of a pain in getting insurance.”

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Posted 5 years ago

“Completed a quote online. Gave me a quote. When I purchased the quote and my price increased by £100. Wasn’t very happy at all”

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Posted 5 years ago

“Very very expensive!”

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Posted 5 years ago

“Told her what I had already been quoted, on phone for 20 minutes , £200 + more expensive , if you want business you’ve gotta be somewhere near for Christ sake.”

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Posted 5 years ago

“Was ok mostly but then the monster screw up happened. I filled all my details with you but somehow when I went to buy my policy my ban had disappeared. Luckily I have video of the quote proving I put the van in but regardless when I purchased my policy and through you the ban had disappeared and my insurance was cancelled. I don’t know whether this is your fault or Principal insurance but I’m deeply annoyed with both of you as this has cost me money and I’ve had insurance cancelled. Not cool.”

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Posted 5 years ago

“After paying £150 deposit then being rejected from doing monthly payments, I had to pay my policy IN FULL of £405.76 & was told that was everything included. Then I received a email saying that my policy was going to be cancelled due to a non-payment of £82.72 for a NCB from my previous insurer MCE & I thought you would have your policy go down not up especially with 2 years NCB. It was nice of the operator to give me an extension until the 25th, but still recieving a surprise email demanding a payment or getting my policy cancelled after paying £555.76 for the year was extremely annoying, which has made me consider going with another insurance company next year.”

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Posted 5 years ago

“I didn't take out the insurance in the end. However, I was very annoyed that I had a call from an agency representing them after I had obtained a quote from a comparison site. I thought I'd ticked all the right boxes but maybe not!”

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Posted 5 years ago

“I insured a bike in May. Three weeks later you emailed me six times saying the policy was due for renewal. Very annoying”

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Posted 5 years ago

“This was one of the worst customer experiences I have ever had on a number of levels. Service, response time, cancelling of my contract, management review of the situation, etc. Not only will I not recommend but I will advise people never to do business with this organisation.”

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Posted 5 years ago

“Trying to save me money? HA. I’ve spent more money on insurance for a 125 motorbike then I do my bmw car! Everything I do with you involves spending more money! Even to leave I need to rob a bank.”

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Posted 5 years ago

“A great price until you realise that more often than not details submitted for a quote DO NOT transfer across to the insurers own software 100% thus having to contact them to correct errors and end up PAYING MORE!! Be warned and don’t assume :(”

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Posted 5 years ago

“The price comparison was not correct. The company would not honour the quote”

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Posted 5 years ago

“There is no way to differentiate insurance for a motorcycle and insurance for a car and as you have to do two, one on each one, why are you penalized for what happens in a car when trying to get motorcycle insurance?”

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Posted 6 years ago

“Far to dear”

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Posted 6 years ago

“I just got bogged down in the website and the tele support just wasn't up to scratch, so I went somewhere else.”

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Posted 6 years ago

The Bike Insurer is rated 4.7 based on 9,133 reviews