The Bike Insurer Reviews

Name: The Bike Insurer
Rating: 4.71

4.7 Rating 9,028 Reviews

96 %

of reviewers recommend The Bike Insurer

4.7

Based on 9,028 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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Email:

customer.services@theinsurers.co.uk

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The Bike Insurer 5 star review on 2nd March 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Not very impressed”

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Posted 4 years ago

“After i took the policy out there was a change required which added a cost. This was an unacceptable cost so wanted to cancel the policy as there was a change. i was told that i would have to pay a cancellation fee which was more than the additional cost.”

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Posted 4 years ago

“This was an utter pain in the arse to do. I was asked to send photos of the garage the bike was in, and after completing this and getting confirmation from them. I was asked once again to do this. I would sooner pay more for less of a pain in getting insurance.”

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Posted 4 years ago

“Completed a quote online. Gave me a quote. When I purchased the quote and my price increased by £100. Wasn’t very happy at all”

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Posted 4 years ago

“Very very expensive!”

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Posted 4 years ago

“Told her what I had already been quoted, on phone for 20 minutes , £200 + more expensive , if you want business you’ve gotta be somewhere near for Christ sake.”

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Posted 4 years ago

“Was ok mostly but then the monster screw up happened. I filled all my details with you but somehow when I went to buy my policy my ban had disappeared. Luckily I have video of the quote proving I put the van in but regardless when I purchased my policy and through you the ban had disappeared and my insurance was cancelled. I don’t know whether this is your fault or Principal insurance but I’m deeply annoyed with both of you as this has cost me money and I’ve had insurance cancelled. Not cool.”

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Posted 4 years ago

“After paying £150 deposit then being rejected from doing monthly payments, I had to pay my policy IN FULL of £405.76 & was told that was everything included. Then I received a email saying that my policy was going to be cancelled due to a non-payment of £82.72 for a NCB from my previous insurer MCE & I thought you would have your policy go down not up especially with 2 years NCB. It was nice of the operator to give me an extension until the 25th, but still recieving a surprise email demanding a payment or getting my policy cancelled after paying £555.76 for the year was extremely annoying, which has made me consider going with another insurance company next year.”

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Posted 4 years ago

“I didn't take out the insurance in the end. However, I was very annoyed that I had a call from an agency representing them after I had obtained a quote from a comparison site. I thought I'd ticked all the right boxes but maybe not!”

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Posted 4 years ago

“I insured a bike in May. Three weeks later you emailed me six times saying the policy was due for renewal. Very annoying”

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Posted 4 years ago

“This was one of the worst customer experiences I have ever had on a number of levels. Service, response time, cancelling of my contract, management review of the situation, etc. Not only will I not recommend but I will advise people never to do business with this organisation.”

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Posted 4 years ago

“Trying to save me money? HA. I’ve spent more money on insurance for a 125 motorbike then I do my bmw car! Everything I do with you involves spending more money! Even to leave I need to rob a bank.”

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Posted 4 years ago

“A great price until you realise that more often than not details submitted for a quote DO NOT transfer across to the insurers own software 100% thus having to contact them to correct errors and end up PAYING MORE!! Be warned and don’t assume :(”

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Posted 4 years ago

“The price comparison was not correct. The company would not honour the quote”

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Posted 4 years ago

“There is no way to differentiate insurance for a motorcycle and insurance for a car and as you have to do two, one on each one, why are you penalized for what happens in a car when trying to get motorcycle insurance?”

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Posted 4 years ago

“Far to dear”

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Posted 4 years ago

“I just got bogged down in the website and the tele support just wasn't up to scratch, so I went somewhere else.”

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Posted 4 years ago

“I have a 600ccsportbike already and needed to also insure a moped just to pick up as a gift to my son... to cut a long story short I ended up having to take out 3rd party insurance as a new policy which resulted in me paying £20 more to insure the moped than my 600cc ...go figure??? Anyway the guy I spoke seemed short of ideas and I was short of time so I paid..won’t be making that mistake again.”

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Posted 5 years ago

“Renewal cost far to high Changed policy to only one bike Still far to high Got it £60 less”

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Posted 5 years ago

“When I called to take up the offer I was told it was more expensive than originally quoted. I'll think twice before using you again.”

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Posted 5 years ago

The Bike Insurer is rated 4.7 based on 9,028 reviews