The Battery Guys Reviews

Name: The Battery Guys
Address: Unit 1 Gillibrands Road, East Gillibrands Estate,, Skelmersdale
Rating: 4.54

4.5 Rating 1,947 Reviews

88 %

of reviewers recommend The Battery Guys

Company Reviews

Metrics

Info

4.5

Based on 1,947 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

0845 302 3044

Email:

enquiries@imperiumbatteries.co.uk

Location:

Unit 1 Gillibrands Road, East Gillibrands Estate,
Skelmersdale
WN8 9TA

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The Battery Guys 5 star review on 15th February 2023

Anonymous

The Battery Guys 5 star review on 4th December 2022

Antony Aburrow

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I called them direct for some advice which was very helpful, I then ordered on website, turned up on time and the battery is fitted and working very well. 👍”

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Posted 4 months ago

“good prompt service will defo use again”

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Posted 4 months ago

“Easy to use & order, good price and very fast delivery, will use this company again and would recommend them 5 stars!”

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Posted 4 months ago

“Brilliant”

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Posted 4 months ago

“The Battery Guys were the only supplier that matched my car's original battery exactly. The ordering process was easy, the delivery was free and the price was better than all the others.”

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Posted 4 months ago

“Top service. Chose from the available list online. Ordered at 3 o'clock and a prompt arrival maeant I had it fitted in the early afternoon of the next day. Many thanks”

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Posted 4 months ago

“Have used the Battery Guys a couple of times now and always a competitive price and quick, free delivery. What is not to like?”

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Posted 4 months ago

“I’ve use The Battery Guys a few times now and they are always competitive on price and delivery is quick.”

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Posted 4 months ago

“You late! One day!”

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Posted 4 months ago

“Still haven’t received my battery after paying for next working day delivery. Ordered it on Saturday 25th November and says it’s going to be delivered on 4th December”

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Posted 4 months ago

“Very pleased indeed. The battery I ordered wasn't actually in stock but the Battery Guys automatically upgraded the specification in order to fulfill my order. The great deal I'd got became even better!! Dispatch was quick, item well packed & fitting info included. Staff answering my query (ref the different spec) were knowledgeable & friendly. Certainly much more in-depth than the Muppets @ K**kfit!!! Highly recommended*****”

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Posted 4 months ago

“Professional, fast service. Delivered next day and battery was fully charged. Great prices and service.”

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Posted 4 months ago

“Paid for next day delivery, arrived day after that: tracking shows not even collected by courier until end of the next day. Courier delivered it upside down despite having "this way up" on the box: leaving for 48 hours as battery was not treated well by courier and giving everything a chance to settle.”

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Posted 5 months ago

“Battery arrived, exactly to spec. Easy to install in Nissan Juke. Best price I found for a start/stop battery on the web”

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Posted 5 months ago

“Great experience dealing with these guys good prices , quick delivery all good thanks”

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Posted 5 months ago

“At first I was I was impressed with an email first thing the next day apologising for for not having the battery I requested and offering an alternative. Then I wondered how with today's automated stock tracking could an online company allow you to purchase stock not available. Assuming my battery would arrive the next day, I waited and waited until 6 pm and emailed why my battery had not yet arrived, the tracking link showed the item had not even left. no response. Nor did they respond to the next email the next day. It finally arrived 5 days later. No communication, no way even should this company profess to deliver within 24hrs, they don't have the infrastructure, wou;d not recommend at all, and would not user it ever again. My plans to get the work done were ruined and wasted two days waiting for this fake promise to deliver, 95% guaranteed - i'm in the midlands and it took nearly a working week.”

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Posted 5 months ago

“Excellent service thankyou”

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Posted 5 months ago

“Excellent customer service quick delivery battery as described”

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Posted 5 months ago

“Very quick delivery of new motorbike battery ordered. Easy to identify item by entering vehicle registration. Can’t comment as to quality of battery as not fitted yet. Overall a positive experience.”

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Posted 5 months ago

“I wrote to you that I had just missed to enter my discount code after I ordered my battery within 2 mins. I sent a message about that. But I never received any reply. I had called immediately couple of times and left a message but never received a reply. This is not good service. I was told I would get my battery the next day but it arrived a day late with no sorry. Not a good service from the company”

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Posted 5 months ago

The Battery Guys is rated 4.5 based on 1,947 reviews