The Battery Guys Reviews

4.5 Rating 1,956 Reviews
88 %
of reviewers recommend The Battery Guys
4.5
Based on 1,956 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 82%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Returns & Refunds
Returns Process
Could Be Better
Read The Battery Guys Reviews
Visit Website

Phone:

0845 302 3044

Email:

enquiries@imperiumbatteries.co.uk

Location:

Unit 1 Gillibrands Road, East Gillibrands Estate,
Skelmersdale
WN8 9TA

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Fantastic price, super quick delivery,
Helpful Report
Posted 1 year ago
Good prices, delivery good and reliable. Nice guy but not big on explaining things. Would have preferred more explanation on differences between battery power/size ( volt and ah). Needed battery urgently for important travel and didn't have time for prolonged search. So ended up buying different to original battery and later found I could have got same specs , similar price elsewhere and still don't understand implications of getting a different one. Don't know if could have got like for like as wasn't offered and only 'on sale' batteries came up on search by car reg on the website.
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Posted 1 year ago
Brilliant Guaita and service I ordered it and it was here in less than 24 hrs
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Posted 1 year ago
Well done, cheap and fast !!!
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Posted 1 year ago
Very good. Quick dispatch. No issues at all.
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Posted 1 year ago
Very helpful and courteous, courier let them down but they couldn't have been more helpful.
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Posted 1 year ago
Easy to select the correct battery and prompt delivery. A diagram for 'which bungs' you are supposed to remove, would be re-assuring but otherwise, pain free simple installation
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Posted 1 year ago
Easy to find the right battery, simple to set up and works fine 👍
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Posted 1 year ago
I’ve bought car batteries from the Battery Guys on several occasions over the years and got great service. Unfortunately on this occasion I bought a battery online and was notified that it had been dispatched. This was followed by a further note with quantity “0” in the invoice and the money paid was refunded immediately to my account. I presume that the dispatch note was sent and the warehouse then found that it was out of stock but no actual explanation was given. I then got a battery with a 3 year guarantee from elsewhere locally for £2 less.
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Posted 1 year ago
They did what they said they would. Great service at a great price.
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Posted 1 year ago
Great pricing, great service. Cannot fault them.
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Posted 1 year ago
Great battery, selecting the correct battery on site is hassle free and price is pretty good as well, only downside is the courier that they use Yodel, driver did not even knock the door just left on door step for anyone to steal
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Posted 1 year ago
Fantastic service from battery guys very helpful. Item arrived on time and at a competitive price
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Posted 1 year ago
Very happy with the service from The Battery Guys! Delivered the next day. Brilliant price too for a Dynavolt DTZ10S-C Motorcycle battery. Same battery was £20 dearer on other sites! Had a Yuasa battery on my bike, (CB1000R 2018) which let me down. As any bike battery only comes with a 1 year warranty, why spend too much, especially as I will be looking after this one, and keeping it an optimiser charger. I did the same with the Yuasa battery, but the previous owner may not have done the same. I chose this brand as they sponsor Moto 2 teams. All the reviews rate the batteries. Only time will tell, I guess............
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Posted 1 year ago
Very helpful and sprung into action to get a battery to me just as their 3.00 p.m. deadline was closing
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Posted 1 year ago
Excellent service !
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Posted 1 year ago
Best Ah/cost, delivery very good, would use them again
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Posted 1 year ago
Battery is top notch, did arrive day after delivery date bur not to bothered, great prices, will definitely use again
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Posted 1 year ago
Came on time. Good service
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Posted 1 year ago
Sent the wrong battery, call won't go through and numerous emails gone ignored. I'm now stuck with a battery thats no use to me. AVOID!
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Posted 1 year ago
The Battery Guys is rated 4.5 based on 1,956 reviews