The Appliance Depot Reviews

Name: The Appliance Depot
Address: The Appliance Depot, Units 5&6, 3 Chartwell Drive, Wigston, Leicestershire
Rating: 4.60

4.6 Rating 1,435 Reviews

90 %

of reviewers recommend The Appliance Depot

Company Reviews

Metrics

Info

4.6

Based on 1,435 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 81%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

01162 789 741

Location:

The Appliance Depot, Units 5&6,
3 Chartwell Drive,
Wigston
Leicestershire
LE18 2FL

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The Appliance Depot 5 star review on 19th November 2024

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Customer service from start to finish was fantastic. Anna kept us informed at all points and a delivery date was very quick. My appliances arrived on time with what I would say was cheap delivery charge. The items are absolutely perfect and the savings I have made are very palitable. I will definitely use again.”

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Posted 3 years ago

“I just bought a Bosch fridge freezer at a fabulously reduced price, which I’m sooooo happy with. It was delivered extremely quickly by a very nice man who was very careful not to damage our belongings upon delivery. The customer care on the phone was also very good and they were extremely helpful. Was recommended by a friend and would also recommend.”

The Appliance Depot 5 star review on 26th July 2022

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Posted 3 years ago

“I spoke with a lady called Jess and she was excellent”

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Posted 3 years ago

“Great customer service”

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Posted 3 years ago

“The appliance depot was very helpful all the staff were brilliant my washing machine was delivered on time with no problems would highly recommend any one to use them ⭐️👍kind regards Phil”

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Posted 3 years ago

“Great customer service. Very helpful Would definitely buy from this company in the future. Nice pleasant helpful staff”

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Posted 3 years ago

“Great communication and service, could not ask for better. WELL DONE!”

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Posted 3 years ago

“Great communication and service, could not ask for better. WELL DONE!”

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Posted 3 years ago

“Ordered a package damaged gas cooker and got exactly what they had in the catalogue. Excellent service, polite, friendly and on time. Cooker as new, excellent. Better than my experience with AO - will use again!”

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Posted 3 years ago

“Excellent service the cooker I have bought is ex display with a few mark's on it, well if they hadn't been pointed out I doubt that I would have spotted most of them. Good communication's I can't fault the service I've received”

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Posted 3 years ago

“Excellent customer services, along with a good price for the cooker. Delivered promptly, on time and with good communications. Driver very helpful and polite. Would definitely use this company again in the future.”

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Posted 3 years ago

“Prompt service and good price. As soon as I ordered someone called me to advise my delivery date. Arrived on time and up most care was taken to deliver to my house. Definitely will be using using in the future and highly recommend”

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Posted 3 years ago

“Very efficient service. Bought my appliance, received a phone call within the hour to notify me of me delivery date ( which was only in 2 days ). 2 days later, delivery came. Delivery man took item into my kitchen to be checked for faults, which there were none. Job well done. Very pleased with the service.”

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Posted 3 years ago

“Delighted with my grade a bosch fridge freezer. Service has been excellent from arranging delivery to delivery driver. Would definitely use this company again.”

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Posted 3 years ago

“Customer service was excellent. The delivery was when I expected it (one hour early in fact) I dealt with very friendly and efficient personnel.”

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Posted 3 years ago

“Great service and delivery. Item was well packaged and physically checked on delivery by the driver. Faultless service that was definitely 5*”

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Posted 3 years ago

“""”

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Posted 3 years ago

“Super value product "lightly used" but looked like new. Great service in arranging delivery, confirming time and helping move into property. Delivery agent was friendly, informative and very helpful.”

The Appliance Depot 5 star review on 27th June 2022

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Posted 3 years ago

“Very professional , excellent service . Very trust worthy .”

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Posted 3 years ago

“Great customer service and delivered as arranged. Thank you so much Jess, your return communications were prompt and spot on!”

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Posted 3 years ago

The Appliance Depot is rated 4.6 based on 1,435 reviews