The Apostille Service Reviews

Name: The Apostille Service
Rating: 4.81

4.8 Rating 1,575 Reviews

96 %

of reviewers recommend The Apostille Service

Company Reviews

Metrics

Info

4.8

Based on 1,575 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About The Apostille Service:

The Apostille Service is a professional document legalisation service in the UK. We have been arranging apostille certificates for our clients for over 20 years and have a vast knowledge of how to handle all UK document types for use in most countries around the world.

In addition to apostille certificates we also offer embassy attestation for many countries including but not limited to the UAE, Qatar, Egypt, China, Vietnam and many more.

We aim to offer the fastest UK apostille service available at the cheapest possible price. Our expertise ensures your document is processed as quickly as possible avoiding the pitfalls that can occur with inexperienced providers. We offer free advice prior to your application if you have any questions you need assistance with.

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very helpful online chat.”

Helpful Report

Thank you for the kind comments. It is great to hear the team we were able to assist you with your enquiries. Regards, Reece

“The Apostille service was good. But l cannot rate excellent. They told me l will pay 10 pounds less price for a duplicate copy paperwork l had got. And finally l paid exactly the same money. Good in overall!”

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Thank you for your review. I can see from our records you placed a second order for document legalisations which was completed at a reduced rate as agreed. Kind Regards, Reece

“Very good service provided in legalising a marriage certificate for Kuwait. I had tried doing this myself but found the Kuwait embassy very unhelpful and a difficult process. Found this service, filled in the online form and posted off documentation for a very speedy, professional service with document delivered to Kuwait. Thank you.”

Helpful Report

Thank you for the review of our service. We understand that customers need a quick and reliable service. The legalisation team work hard to complete all orders in the quickest time possible. Kind Regards, Reece

“Excellent service- would definitely recommend!”

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Thank you for taking the time to leave a review. I will pass on your kind comments to the management team. Regards, Reece

“A great and efficient service which requires limited admin.”

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Thanks for the review. I am glad that you were happy with the level of service we provide. Regards, Reece

“I needed a UK document apostilled quickly because I had a deadline. I asked a few questions first and they got back to me the next day with answers. I paid using the contact by email because it feels more protected to not print my CC number anywhere. They contacted me and set up a bill for me to pay. Easy Peasy! Using DHL to and back, I had my document back in about a week! It was quicker than from state to state! Thank you so much, Apostille Service, for you help!”

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Thank you for the 5 star review of our apostille service. I am pleased to read that we met your service expectations. Kind Regards, Reece

“Perfect service, easy to pay by paypal, quick delivery. Thank you!”

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Thanks for the review. I am glad that you were happy with the speed of the apostille service. Regards, Reece

“Excellent service! Very efficient, prompt replies, quick to solve problems. Definitely recommended.”

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Thanks for the review of our apostille service. The legalisation team work hard to complete all orders in the quickest time possible. Regards, Reece

“I needed my P-60 certified and legalized for my country's tax authorities. I received the document overseas a week later. Very happy with the service provided.”

Helpful Report

Thank you for the kind comments. It is great to hear that we were able to assist you with your documents. Regards, Reece.

“Very efficient and quick service.”

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Thanks for the review of our apostille service. The legalisation team work hard to complete all orders in the quickest time possible. Regards, Reece.

“An excellent service in all respects: fast, reliable, and affordable. Jessica promptly, kindly, and professionally replied to all my questions, doing her best to fulfil my requests. The whole process was pleasantly easy and efficient as promised. I'm completely satisfied and will certainly use The Apostille Service for all my future needs. Absolutely recommended!”

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Thank you for the 5 star review of our apostille service. I am pleased to read that we met your service expectations. Regards, Reece.

“Fast, efficient, no fuss!”

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Thanks for the review. I am glad that you were happy with the speed of the apostille service. Regards, Reece.

“I am very impressed by the service and documents I received from The Apostille Service. Having seen this service in other countries I can say the UK is the BEST. Thank you”

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Hi Alan. Thank you for the review. It was our pleasure process your documents. We aim to complete all orders as quickly as possible with no fuss. Regards, Mike.

“Complete waste of money. Wouldn't ever use them again. I was told they would legalise a tefl certificate and they said they won't as its UK accredited.”

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“Very efficient service, documents received back securely and promptly.”

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Thank you for the review. It's good to read that we met your service expectations. Thanks for using the apostille service. Regards, Mike.

“Great and fast service as promised!I am not giving 5 stars for the reason that I would like to be informed via email that the documents are ready,when they are going to be dispatched and the tracking number of the delivery. Thank you!”

Helpful Report

Thank you for the review. On the day of dispatch the courier system sends an automated email to confirm dispatch and tracking information. It is possible your junk filter settings have intercepted the email. Regards, Mike.

“Problem with courier delivery, unfortunately Apostille was not informed by courier and therefore resulted in delay in receiving. Could of been prevented if you had been informed, as I had given all of my contact details”

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Thank you for the feedback. I have reviewed the order records and identified the delay with your document. When the order form was completed you provided the wrong post code in the delivery address. This delayed your document from being delivered and we had to update the courier when the correct post code was provided. Regards, Mike.

“An acceptable service. Could have been more proactive with more information on the initial conversation. I phoned to ask about getting a bank statement certified. The statements had to be resubmitted for reasons that could have been communicated in the initial conversation”

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Thank you for leaving feedback. I have reviewed the order and it would appear that their were inconsistencies with the documents that were sent to us. The page sequences or page numbers were not consistent so our solicitor could not certify the documents with confidence. However, I am pleased that the matter was eventually resolved and your documents were legalised in just 1 day when we received the correct document. Regards, Mike.

“EXCELLENT SERVICE!”

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Thank you for the 5 STAR review. ATB, Mike.

“Very good, reliable and fast service, I strongly recommend it. Only complaint: my original degree was slightly dirty on the front when it arrived and I would have preferred a more resistant package for the delivery (which was quite expensive as well). I didn't receive any update when my order was received, processed or shipped, which I would have liked, but I still got it back earlier than expected.”

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The Apostille Service is rated 4.8 based on 1,575 reviews