The Alpaca Clothing Co Reviews

Name: The Alpaca Clothing Co
Rating: 4.88

4.9 Rating 1,129 Reviews

98 %

of reviewers recommend The Alpaca Clothing Co

4.9

Based on 1,129 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

The Alpaca Clothing Co 5 star review on 11th January 2023

Anonymous

Anonymous // 01/01/2019

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“Really love my Brax summer trousers, ordering and delivery were spot on. Many thanks Alpaca 👍”

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Posted 3 years ago

Hello So glad you love the BRAX trousers, and the service. We do love what we do here and always try to deliver an excellent service. Take care and happy Easter. Team Alpaca

Posted 3 years ago

“The service was excellent and I was kept up to date about the processing of my order. Fast delivery. Website was clear to use. The whole experience was very good and I would certainly order from the company in the future.”

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Posted 3 years ago

Hello Great to hear you are very happy with the whole process from start to finish including the products. Thank you so much for sharing this with us, really appreciate that. Best Wishes Team Alpaca

Posted 3 years ago

“I'v bought three jumpers from the Company and what is the best thing is the next day delivery. The jumpers are excellent”

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Posted 3 years ago

Hello Many thanks for the wonderful review so glad you enjoy our special products. Take care & Best Wishes Team Alpaca

Posted 3 years ago

“Socks were fine but EXPENSIVE - a bit much asking for extra for a gift box, which was TOO SMALL for the socks anyway !! Was not best pleased with that.”

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Posted 3 years ago

Hello James, Thank you so much for taking the time to leave us your review, we do really appreciated that. However sorry to hear you were disappointed with the size of the gift box, we are actually looking into larger gift boxes at the moment. We do make sure that the size measurements are on every product, this information can be found in the product descriptions. So sorry though if you hadn’t seen this. Many thanks again for your order, All the best Team Alpaca

Posted 3 years ago

“Bought the alpaca socks for my girlfriend for her birthday, and she absolutely loves them. They are lovely and soft. One thing I would note. The price tag was on the card holder on the socks. I didnt want to disturb the soft paper surrounding the socks, so I didnt see the price tag until she opened them. Suggestion would be to take the price tag off before wrapping them”

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Posted 3 years ago

“I have had Pima t-shirts, and they are beautiful quality. I also bought an alpaca cardigan as the design was so unusual, and I wanted something a bit different. It looks amazing”

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Posted 3 years ago

Hello, thank you for this fantastic review! Our pima cotton tops are very popular amongst many for their quality, pleased you tried one of our lovely alpaca cardigans too. Best wishes, Team Alpaca

Posted 3 years ago

“The website was easy to use and the goods arrived promptly.”

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Posted 3 years ago

Hi Susan, thank you for your review, so pleased you found our website easy to use and that your purchase arrived in good time. Best wishes, Team Alpaca

Posted 3 years ago

“The delivery was very quick & l'm happy with the socks I purchased. Thanks 🙂”

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Posted 3 years ago

Hi Nick, great to have feedback on our alpaca socks, thank you for the 5 stars. best wishes, Team Alpaca

Posted 3 years ago

“Gorgeous product. Swift delivery.”

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Posted 3 years ago

Hi Cathleen, thank you taking time to review us and rate us 5 stars! Best wishes, Team Alpaca

Posted 3 years ago

“Chantelle was very helpful when having problems with completing the order. Dispatch was as promise on the next day”

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Posted 3 years ago

Hi Paul, it was a pleasure to help you resolve the issue. Thank you for leaving us a review, it's really appreciated and we hope the snood was well received. Best wishes, Team Alpaca

Posted 3 years ago

“I bought some socks from Alpaca clothing for my partner for Christmas. The service was quick and efficient and he loves his alpaca socks :)”

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Posted 3 years ago

Hello, fantastic to hear your partner loves his alpaca socks! Thank you for reviewing us. Best wishes, Team Alpaca

Posted 3 years ago

“Brought as a present for a friend who loved the gloves, very comfortable and warm”

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Posted 3 years ago

Hello, thanks for choosing to shop with us for a special gift, so pleased your friend loved their alpaca gloves. best wishes, Team Alpaca

Posted 3 years ago

“I love these socks so comfortable. Great service, would use this firm again”

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Posted 3 years ago

Hi, thanks for reviewing us, it's great to hear about your alpaca socks. Best wishes, Team Alpaca

Posted 3 years ago

“delighted”

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Posted 3 years ago

Hi, thank you for the 5 star review! Best wishes, Team Alpaca

Posted 3 years ago

“Easy web site to use and their after sales service (Chantelle) was great too The hat and gloves are super too”

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Posted 3 years ago

Hello, thank you for your lovely review, it's a pleasure to help and we are so pleased you loved the alpaca hat and gloves. Best wishes, Team Alpaca

Posted 3 years ago

“Excellent telephone advice given before I ordered very easily on line Jeans delivered as promised and very happy with them.”

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Posted 3 years ago

Hello, always a pleasure to help with any queries, we're glad you found your perfect fit in our BRAX jeans. Best wishes, Team Alpaca

Posted 3 years ago

“Ordered a snood in teal for a present. Had an email to say it wasn’t available and to choose another colour. Email was prompt, apologetic and delivery was straightaway. Very pleased. It might be a Covid glitch, but maybe check the website availability against the actual stock? Other than that, excellent experience and I will use again x”

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Posted 3 years ago

Hello, thank you for reviewing us and we look forward to you shopping with us again. Enjoy wearing your alpaca snood. Best wishes, Team Alpaca

Posted 3 years ago

“Very quick delivery and top quality goods every time”

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Posted 3 years ago

Hello, thank you for your review and your repeat custom. Enjoy your alpaca garments. Best wishes, Team Alpaca

Posted 3 years ago

“Service was excellent, unfortunately they have to be returned as they do not fit. Free returns would be good.”

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Posted 3 years ago

Hello, thank you fro rating our service as excellent, sorry your items did not fit. Best wishes, Team Alpaca

Posted 3 years ago

“Excellent service and products. Have shopped with you before and will continue to do so.”

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Posted 3 years ago

Hello, thank you fro both the review and for your continued custom. Best wishes, Team Alpaca

Posted 3 years ago

The Alpaca Clothing Co is rated 4.9 based on 1,129 reviews