The Accountancy Partnership Reviews

Name: The Accountancy Partnership
Address: Pandle House, 70 Grange Road East, Birkenhead, Wirral
Rating: 4.80

4.8 Rating 352 Reviews

96 %

of reviewers recommend The Accountancy Partnership

4.8

Based on 352 reviews

Shipping & Delivery
On-time Delivery	Greater than 62%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	3.9 out of 5

About The Accountancy Partnership:

We provide simple, online, affordable accountancy services nationwide for a fixed fee. We also offer cloud accounting software; Pandle. Pandle is a powerful but intuitive cloud accounting solution which is free to our clients. For an instant online quotation please visit; www.theaccountancy.co.uk/quotation

Visit Website

Phone:

020 3355 4047

Email:

info@theaccountancy.co.uk

Location:

Pandle House, 70 Grange Road East, Birkenhead
Wirral
CH41 5FE

Write Your review

Tell us how The Accountancy Partnership made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I own MDL Digital Ltd, a digital marketing company for accountants and finance professionals. I needed an accountant that was very fast at responding to my queries and up to date with social media and new technology. The Accountancy Partnership staff are very meticulous and knowledgeable. I never once had to worry about anything as they are so easily approachable and they are always there for me whenever I need them. I recommend them and especially if you are a small business owner!!!!! Marc Director MDL Digital Ltd”

Helpful Report

“Simple and efficient accounting, night and day compared with my previous accountant.”

Helpful Report

“After spending my first year of self employment trying to keep my books up to date, signing up to the Accountancy Partnership felt like a weight being lifted off my shoulders. The online software is a huge help in itself but as the year end approaches it's good to know that I have expert assistance available to ensure that my tax return not only gets filed on time, but also that my tax bill is accurate. Very cost effective service as well given how much the other accountants I priced up came in at.”

Helpful Report

“This review is based on an encounter to get services through the Accountancy Partnership. Wasn't the most straightforward process and I was told the pricing and services outlined by the MD before i signed up. When I gave my bank details to start the service, a different price was quoted. Was then given quite a bit of run around with various admin/assistants, poor response times and encountered a rude phone call with a member of their staff. At the end, I had no other option but to terminate the service”

Helpful Report

Hi Chaney, Apologies for the delay in my response, it took a while to locate the account as it seems you have used a different name for the review. I did look into this for you at the time. The price did not change as such, when we met originally, it was during your financial year so you were quoted the monthly fee. Some time passed before you joined us as a client which meant that we passed your financial year end, therefore we had to quote you for the outstanding year. This was explained to you upon joining (and is outlined on the registration form you signed). The price that we quoted was a very reasonable and we even offered you a payment plan for it over 12 months. I am sure that not many accountants would do the same for a new client! I did listen over the telephone conversation you are referring to and the member of staff you spoke with remained polite and professional throughout the conversation so I am confused with this complaint. I would of course be happy to speak with you further if you would like to call the office or my mobile number.

“When I first started to use the Accountancy partnership they were very helpful and guided me through the process. If I ask a question it is answered very quickly, and I have emailed over several queries which have all been dealt with swiftly. I would recommend them with no hesitation”

Helpful Report

“Done a couple of returns now with them. They have always been very professional and have been very quick with any questions I have asked them.”

Helpful Report

“Excellent staff. Experience exceedingly worth the fees.”

Helpful Report

“I would absolutely recommend The Accountancy Partnership for their services. I recently set up a limited company and they have gone above and beyond with their level of support. At no point I have hesitated to the fact that the team are not based in my town. I always receive swift replies to emails, I know that I can pick up the phone any time, and I have even received support well outside of usual business hours. Many freelancers, contractors and businesses don't need constant face-to-face contact, although of course that is offered too (with a new office just opened in London, as well as their existing locations.) I spent a while comparing accountants online and couldn't be happier with my choice. The Accountancy Partnership are more personal, qualified and even cheaper than everyone else I discovered, researched and spoke to.”

Helpful Report

“I always find the Accountancy Partnership to be very helpful. I have just set up my own business for the first time and whenever I have a question about anything to do with business accounting they are always happy to help”

Helpful Report

“I have been with the accountancy partnership for about 5 years. They are a very professional and helpful.and always at the end of the phone if I need them. They are much cheaper than other accountants and you can pay monthly, but because there cheaper does not mean you get less, in my opinion you get great value for money. I would recommend anyone to the accountancy partnership.”

Helpful Report

“The Accountancy Partnership team are great to work with, they have a professional yet friendly approach, always on hand to respond to questions. My new accountant actually cares about my business, always making suggestions to help me become more profitable which is a refreshing change.”

Helpful Report

“I have been a freelance QS for 7 years, Lee and Mike (My personal Accountant) have always been prompt with Accounting advice and keeping me up to date with ongoing financial changes to running a LTD Company. I would have no hesitation in recommending them to anyone. Excellent service at all times.”

Helpful Report

“I have been a client for nearly a year and I am very happy with the level of service that I have received during that period. The staff have been polite and respond quickly to emails and have given me good advice. The accounting documents that they provided are simple to use too.”

Helpful Report

“I have used lee and Megan's services for some years now and can say that it is a very personal and friendly service. Not had cause for complaint yet. Keep up the excellent work guys.”

Helpful Report

“I have been a client for many years. I find The Accountancy Partnership good value, being affordable and providing very good advice. I also get responses to my questions or needs quickly and my account handler is responsive and shows an interest in resolving my issues. Just what you want from an accountant, without the massive bill ! I would recommend anyone with a small business like mine to take on their services. Even if you are a larger business I am sure they do what they promise. I now see the offer legal services, so I will be looking into those also. I feel safer with The Accountancy Partnership at hand.”

Helpful Report

“We started our partnership with TAP in February 2013 following some unhappy experience with a local accountant. Lee was very helpful during the start-up process and since he assigned us the right accountant, we are happy with their fluid and efficient communication and job. Thanks Lee and Lisa for your support.”

Helpful Report

“I'm really pleased with the service that I receive from the Accountancy Partnership. They always respond quickly to my requests, they are friendly and extremely helpful, especially for me who is someone new to running a business.”

Helpful Report

“This is my second year using The Accountancy Partnership and they have made running a small business infinitely easier. We use them for Pay Roll and our VAT/Year End accounts, they are prompt, courteous, accurate and great value - we would be lost without them.”

Helpful Report

“I've used the Accountancy Partnership for several years, and always found the service first rate. Queries either by phone or email are answered and dealt with promptly and efficiently. I hate waiting around for things and having my accounts turned around within a couple of days is brilliant!”

Helpful Report

“I've been very happy with the accountancy service over several years. There is always someone ready to answer queries and to give advice. I have recommended this service to other business owners and will do again.”

Helpful Report

The Accountancy Partnership is rated 4.8 based on 352 reviews