The Accountancy Partnership Reviews

4.79 Rating 201 Reviews
97 %
of reviewers recommend The Accountancy Partnership
Merchant Metrics
Customer Service
Communication Channels
Telephone, Email
Queries Resolved In
Under An Hour
Read The Accountancy Partnership Reviews

About The Accountancy Partnership:

We provide simple, online, affordable accountancy services nationwide for a fixed fee. We also offer cloud accounting software; Pandle. Pandle is a powerful but intuitive cloud accounting solution which is free to our clients. For an instant online quotation please visit; www.theaccountancy.co.uk/quotation

Visit Website

Phone:

020 3355 4047

Email:

info@theaccountancy.co.uk

Location:

Twelve Quays House,
Egerton Wharf,
Wirral,

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Anonymous
Anonymous  // 01/01/2019
As others have said, essentially a bare minimum service, no proactive advice, they simply just tick boxes. Very unhelpful and take a looong time to respond to emails.
Posted 3 years ago
This review is based on an encounter to get services through the Accountancy Partnership. Wasn't the most straightforward process and I was told the pricing and services outlined by the MD before i signed up. When I gave my bank details to start the service, a different price was quoted. Was then given quite a bit of run around with various admin/assistants, poor response times and encountered a rude phone call with a member of their staff. At the end, I had no other option but to terminate the service
Posted 4 years ago
Hi Chaney,

Apologies for the delay in my response, it took a while to locate the account as it seems you have used a different name for the review.

I did look into this for you at the time. The price did not change as such, when we met originally, it was during your financial year so you were quoted the monthly fee. Some time passed before you joined us as a client which meant that we passed your financial year end, therefore we had to quote you for the outstanding year. This was explained to you upon joining (and is outlined on the registration form you signed). The price that we quoted was a very reasonable and we even offered you a payment plan for it over 12 months. I am sure that not many accountants would do the same for a new client!

I did listen over the telephone conversation you are referring to and the member of staff you spoke with remained polite and professional throughout the conversation so I am confused with this complaint. I would of course be happy to speak with you further if you would like to call the office or my mobile number.
Posted 4 years ago
The Accountancy Partnership is rated 4.79 based on 201 reviews