The Accountancy Partnership Reviews

Name: The Accountancy Partnership
Address: Pandle House, 70 Grange Road East, Birkenhead, Wirral
Rating: 4.76

4.8 Rating 388 Reviews

95 %

of reviewers recommend The Accountancy Partnership

4.8

Based on 388 reviews

Customer Service
Communication Channels	Email, Telephone

About The Accountancy Partnership:

We provide simple, online, affordable accountancy services nationwide for a fixed fee. We also offer cloud accounting software; Pandle. Pandle is a powerful but intuitive cloud accounting solution which is free to our clients. For an instant online quotation please visit; www.theaccountancy.co.uk/quotation

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Phone:

020 3355 4047

Email:

info@theaccountancy.co.uk

Location:

Pandle House, 70 Grange Road East, Birkenhead
Wirral
CH41 5FE

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Anonymous

Anonymous // 01/01/2019

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“The Accountancy Partnership have been doing my accounts for two years now and I am very happy with the service they provide.”

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Hi David, Thank you for taking the time to share your positive experience in a 5 star review! I'm pleased to hear of the service you have received from our team over your time with TAP. Kind regards, Tori The Accountancy Partnership.

“I've been a happy client of Accountancy Partnership for the last 4 years and they have been exceptional. In particular Rebecca has been excellent to work with, being super quick to response to questions and always very helpful. Top marks.”

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Hello, We appreciate you taking the time to leave us such a fantastic review! I'm pleased to hear of your positive experience with our service over the years, especially with your assigned accountant Rebecca. Many thanks, Tori The Accountancy Partnership.

“Alfie did a great job of our accounts. He was always very quick to reply to us and patiently answered our many questions.”

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Hi Karen, Thank you for taking the time to leave us such a positive review, especially for your feedback regarding your accountant Alfie! We really appreciate it. Kind regards, Tori The Accountancy Partnership.

“Rebecca patiently answered my questions about my company accounts and tax, and helped me understand the figures and the steps I needed to take. I sincerely appreciated her clear explanations and her help in completing the accounts and tax return by the deadline. Thank you sooo much, Rebecca!”

Helpful Report

Hello, The team here at TAP really appreciate you taking the time to share such positive feedback in a 5 star review! I'm pleased to hear of your experience with Rebecca, your assigned accountant, and her help in completing your accounts and tax return. Many thanks, Tori The Accountancy Partnership.

“Jordan has been super helpful and quick with submitting my Tax Return, as well as helping out with any tax-related questions I have. Highly recommend!”

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Hi Jordan, We really appreciate you taking the time to leave us a 5 star review and recommendation! Thank you for sharing your positive feedback with your assigned accountant Jordan. Kind regards, Tori The Accountancy Partnership.

“Jordan has been a great help dealing with my self assessment. He's always been available to answer any questions and explains things very clearly. I'm very happy with the accountancy partnership and will definitely be using them again.”

Helpful Report

Hello, Thank you for taking the time to leave TAP such a positive review, we really do appreciate it! I'm pleased to hear of your overall experience with our service, especially with your accountant Jordan. Kind regards, Tori The Accountancy Partnership.

“Very goof professional job. Made the process straightforward and seamless”

Helpful Report

Hello, The team here at TAP really appreciate you taking the time to leave us a 5 star review and sharing your positive feedback of our service! Thank you. Kind regards, Tori The Accountancy Partnership.

“Jordan makes the accountancy process feel very easy and straightforward. Pandle is also a get tool to use.”

Helpful Report

Hello, Thank you for taking the time to share such a positive 5 star review of our service, we appreciate it! I'm pleased to hear of your experience with Jordan, your assigned accountant, and how he has made everything straightforward for you. Kind regards, Tori The Accountancy Partnership.

“My accountant Jordan Fawkes has been very professional and excellant in all ways expecially in an advisory role, being very prompt with his replies as well, so thankyou.”

Helpful Report

Hello, Thank you for taking the time to leave us such a positive 5 star review! I'm pleased to hear of your experience with your assigned accountant Jordan. Kind regards, Tori The Accountancy Partnership.

“for the provided service it is more then 50% too expensive Timelines are not fulfilled - we are sorry we can not deliver in time Contract definition for turnaround times are not fulfilled. Payroll is wrong - a new payroll has now reopened everything the did.”

Helpful Report

Hello. Thank you for your review. We do appreciate feedback and take your comments very seriously. A member of our Client Experience team has been in touch with you to discuss the concerns you have raised. Many Thanks, The Accountancy Partnership.

“Misled, ignored, and left £700+ out of pocket. Avoid this firm. The Accountancy Partnership took me on for my company and personal tax and then comprehensively failed me. Their accountant, Mark McCormack, flatly told me I "won't need to file" a Self-Assessment as a company director. I didn't just accept it - I questioned it directly. I was waved away. That advice was completely wrong, and it cost me. The deadline was missed. A £100 HMRC penalty landed, then grew to over £700 and is STILL climbing - entirely because of their error, not mine. Worse, they'd never even finished the HMRC authorisation needed to act for me, so they were powerless to fix the mess they'd created. Then came the excuses. I was repeatedly told the matter had been "removed with HMRC." HMRC confirmed that was untrue - it had never been done, and the firm didn't even have the authority to do it. Whether that's incompetence or dishonesty, I'll let others judge; either way it is unacceptable from professionals people trust with their finances. Every reply was a throwaway one-liner. No ownership, no apology, no urgency, no plan - just "chase it yourself" and an HMRC phone number, as if their failure was now my problem to solve. I handed over every document on time and chased for months. The contempt for the client was staggering. Zero competence. Zero honesty about their own mistakes. Zero care. Formal complaint now filed. Do not let this firm anywhere near anything with a deadline.”

Helpful Report

Hello. Thank you for your review. We do appreciate feedback and take your comments very seriously. Following on from your review, a member of our Client Experience team has contacted you to discuss the concerns you have raised. Many Thanks, The Accountancy Partnership.

“I have been with TAP since 2022. It works well for what I need. My thanks go to Rob Griffiths in particular, for being patient and understanding, and explaining things clearly to me…”

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Hello, Thank you for taking the time to leave us such a positive review! I'm pleased to hear of your experience with your assigned accountant Rob and appreciate your kind words. Kind regards, Tori The Accountancy Partnership.

“very bad accoutancy. worste service and accounting , putting myself in big trouble”

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“Very. Bad service im very dissapoint my accounting. she never replay my message and they mess up my VAT, im reciving penality delay and they can get me any support after i pay 20000 pounds in VAT, in 3 mounths,”

Helpful Report

Hello. Thank you for your review. We do appreciate feedback and take your comments very seriously. A member of our Client Experience team has been in touch with you to address your concerns. Many Thanks, The Accountancy Partnership.

“Andrew my accountant is really pro active and explanations are very clear. I am really happy. I already recommended the Accountancy Partnership.”

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Hi Vanessa, We really appreciate your review and recommendation! It's great to hear of your positive experience with our service as a whole, especially with your assigned accountant Andrew. Many thanks, Tori The Accountancy Partnership.

“Having paid expensive London accountant’s prices for far too long, I searched for a well reviewed & reasonably priced online accountant and found The Accountancy Partnership. Despite a disappointing start with a junior accounts technician, I was allocated a first class accountant called Lisa who provided extremely knowledgeable accounting expertise. Despite a tight deadline, she filed both my self assessment and company tax returns in time, with meticulous handling of all information and a highly efficient approach. I must say, that Amber in customer care was also extremely professional and practical in her handling of the problems experienced with the first TAP accountant we were allocated.”

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Hi Emma, Thank you for taking the time to leave us a review! I'm pleased to hear of your experience with your assigned accountant Lisa and appreciate your kind words. Kind regards, Tori The Accountancy Partnership.

“RESTOLTD.COM attention to detail is exceptional and their team members work with a confidence that instantly builds trust. The system they use is smooth, organized, and incredibly user friendly”

Helpful Report

Hello, TAP really appreciate you taking the time to leave us such a positive 5 star review! It's great to hear of your experience with our team as a whole. Many thanks, Tori The Accountancy Partnership.

“RESTOLTD.COM attention to detail is exceptional and their team members work with a confidence that instantly builds trust. The system they use is smooth, organized, and incredibly user friendly”

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“As an artist, I’ve learned that clarity behind the scenes is just as important as clarity on the canvas. Working with Rothstone Accountants has brought that clarity into my financial world. They understand the rhythm and unpredictability of creative work, and they translate numbers into something that feels grounded and accessible. They keep my accounts precise, my tax obligations handled with care, and they always take the time to explain everything in a way that actually makes sense. Because of their support, I’m free to focus on creating — not wrestling with paperwork. A reliable, thoughtful partner for any artist or creative business looking for structure, stability, and peace of mind.”

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“My company was registered, but it cannot be found on Google or supplier databases, which has prevented me from signing up with wholesalers and obtaining credit. Despite valuing this service at £150, when others charge £15 I received no help resolving this and was simply told to deal with it myself. To add to that you are not paying for a premium service either. There is no one or two day turnaround on them submitting your information to companies house after joining the accountancy you will have to wait a while and although it might seem like this service is actually free. If you want to leave the accountancy at any point within the first year, it will cost you £150 on exit for them to have registered your company. I am still within my first month with this accountancy, so I cannot comment on how they handle ongoing accounts. However, this initial experience has been messy, frustrating, and has actively hindered the startup of my business from the very beginning. Wish I had used a different service entirely to register the company so I wasn't stuck on the hook for £150 if I choose to leave”

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The Accountancy Partnership is rated 4.8 based on 388 reviews